3,541 Reviews of Fremont Toyota - Service Center
Pricing is not transparent, you need to keep pushing the service person to find out what each work item costs and what is the minimum recommended one by Toyota. I busted asked for the minimum but still the service person to find out what each work item costs and what is the minimum recommended one by Toyota. I busted asked for the minimum but still the service person kept some expensive items that were clearly not required. 1000$ for a regular service is what he started with and I had to keep questioning him about each item and price for each item and whether it was necessary which he kept insisting it was. Eventually the basic service still cost 340$! More
Great customer service as usual from Pat O’Brien. Very pleased and will continue to come back to Fremont Toyota. Very pleased and will continue to come back to Fremont Toyota. More
Requested in notes when appointment was made over phone do Not was truck. Wife took truck in service rep never went over what was going to be done with the automobile and service rep had the truck washe do Not was truck. Wife took truck in service rep never went over what was going to be done with the automobile and service rep had the truck washed. Service rep asked if my wife would be waiting on site for the vehicle to finish. Wife said yes. Truck was finished and in parking lot for who knows how long. Wife noticed and took it upon herself to find advisor. Advisor said he called the number on file and no one picked up. Wife told advisor he called the wrong number the. Why they didn’t go tell her while she was in the lounge area waiting. They they said you can have a free complimentary car wash. When it was specifically requested not to wash the truck. More
Everything cool. Professional staff. Take care my car really good. Good customer services. Thank you. Professional staff. Take care my car really good. Good customer services. Thank you. More
Toyota Service Center Fremont CA is awesome! They provide excellent service. Maria Castillo is super helpful and caring as always. She also has solid experience to provide me with some good ad They provide excellent service. Maria Castillo is super helpful and caring as always. She also has solid experience to provide me with some good advice on how to choose the tires. She went over and beyond to make sure my car service is completely done and car is fully washed and clean. One thing I like the most about Toyota Service Fremont team is that they never push/sell me to use their service/product. Being honest and caring are the main reason I will return for future services. More
Great service and friendly people and good experience will always come back in the future will always come back in the future More
The rattling noise persists. Had a second appointment on September 18 to try to fix the issue but it remains an issue. I will schedule a THIRD appointment to get this resolved Had a second appointment on September 18 to try to fix the issue but it remains an issue. I will schedule a THIRD appointment to get this resolved. More
My service tech Yvonne was incredible. She was attentive to my concerns and ensured she asked the right questions to make sure my concerns were addressed. She was able to fix an ONGOING is She was attentive to my concerns and ensured she asked the right questions to make sure my concerns were addressed. She was able to fix an ONGOING issue I’ve had for a couple months regarding the remote signal to the car amongst other things that I have visited Toyota for in the past with no resolution. Yvonne deserves a 10/10 for her work! I will definitely request her for any future service visits! More
I recently had the pleasure of interacting with Pat in customer service, and I cannot praise their efforts enough! From the moment I reached out, he was incredibly friendly and attentive, making me feel v customer service, and I cannot praise their efforts enough! From the moment I reached out, he was incredibly friendly and attentive, making me feel valued as a customer. More