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Fremont Toyota - Service Center

Fremont, CA

4.6
3,563 Reviews
Call Service Center (510) 252-5550

3,563 Reviews of Fremont Toyota - Service Center

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June 13, 2023

Maria is the best service advisor that I've had at Fremont Toyota. She's friendly, outgoing and knowledgeable. More

by DAVE@PIXSEAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 11, 2023

I was pleased to have gotten prompt acceptance to do diagnostic on car even without appointment given the check engine digital message on dash board. More

by GUADALUPEOLIVAS144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 11, 2023

Maria is always a joy to work with and I specifically request her. She is patient, kind and professional and always communicates what my car needs and always ensures it is ready on time, or earlier than More

by BIANCALEJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Najibyar
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Jun 12, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

June 10, 2023

Maria Castillo deserves a raise for her excellent service. I appreciate her assistance with my Prius! Attentive, knowledgeable, and honest…thank you! More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 10, 2023

Average Service. Could be lot better in check in wait time. Overall If Lexus service were in scale of 10 then this Toyota Service courtesy is 6 out of 10. More

by DZUNGVU
Workmanship
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 09, 2023

Ramiro was helpful & professional. I only ever worked with Mark Muth previously & since he left I had not been to Toyota. Work was done quickly. More

by ILERFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 09, 2023

Everything was done on time and professionally. Service Advisor Steve Sako was very nice and kept me informed. More

by cutewind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 09, 2023

I enjoy dealing with the Service Department folks at Fremont Toyota, confidence and competence are the two words that come to mind. More

by RRGIBBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 09, 2023

awesome customer service and I’m satisfied with the mechanic how my car being fixed More

by ANTHONY_AGBANLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 09, 2023

belal was so nice and he explained to me all the options and i would come back to him More

by MHUMMDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Report | Print
Jun 12, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

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