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Fremont Toyota - Service Center

Fremont, CA

4.6
2,809 Reviews

2,809 Reviews of Fremont Toyota - Service Center

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November 19, 2024

They were very friendly. I was helped right away when I pulled my van in. More

by onimatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Munoz
November 19, 2024

My service advisor was so unprofessional and let you look like stupid. I received a letter and email from you guys to go back to this dealership cause I bought it here but I was just so disappointed the way More

by John Ibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The Asian guy
November 19, 2024

Serving is good but takes too long. Doesn’t make a difference if appointment is made in advance or not still take more then 5 hours minimum . Servicing manager Ramiro is really helpful More

by CHRIS_TENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Maria is very helpful. I forgot to leave my key, but mentioned I would go to Starbucks to wait. She drove all the way to Starbucks to pick my key. More

by jerry.r.su
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Pat O'brien was very friendly and very courteous. Service was excellent but wait time is a bit long More

by nariepresto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Fremont Toyota is working hard to give car dealerships a good name. They are friendly, informative, and caring. They use automated computer communication systems that are effective, and their personnel are More

by RayMartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

After 3 days only. The hose of coolant came out. I just changed the new hose by your service. Now I am unhappy with this trouble issue! More

by dmnck2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have no idea about who take care my car!
Nov 21, 2024 -

Fremont Toyota responded

I'm truly sorry to hear about the issue with your coolant hose after servicing. This is not the experience we want for our customers. Please contact me directly at 510-252-5400 or at emoreno@fremonttoyota.com so we can address this matter promptly and ensure your satisfaction. Thank you for your patience, and I look forward to resolving this for you. Warm regards, Efrain Moreno

November 17, 2024

Excellent job done. Customer service was great .Didn’t had to wait for too long.Service was great also More

by nisahali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Ramiro always responds to my service calls and appointments. Keeps me informed. Tries to have the work done as speedily as possible. One of the consistent individuals. I’ve encountered while deali More

by bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

John was extremely helpful, cognizant of our requirements, time and such constraints. The 15 words demanded here may need peotic efforts. Thanks. More

by ANNUMANASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at Service