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Fremont Toyota - Service Center

Fremont, CA

4.6
2,763 Reviews

2,763 Reviews of Fremont Toyota - Service Center

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November 13, 2024

Careless, dealer closed on 5:00 pm, I jump started car and drive there on 4:30, a lady service assistant manager refuse to help me to change battery, she forced me to wait for weekend without driving that More

by alan fang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
November 13, 2024

Service manager Philip Travers was attentive, pleasant, knowledgeable and helpful. He was also very thorough. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Pleasantly positive experiences lately. Scheduling, drop off and pickup was efficient . Nick the service rep is very helpful with suggestions and has constantly been communicating on the pr More

by srivatsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Munoz
November 12, 2024

The service was great. I’m afraid I don’t remember who handled it, but I’m sure you can look it up. He did a great job. What I don’t appreciate is the obscurity of the More

by HENDERSONKATHY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I like how they respect your appointment and let you know the wait time ahead of time, so you can decide to stick around or leave. I always like to stick around a take a walk since for me it’s a pleasure, ev More

by mroblz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Good service and appreciate Adrian C as service advisor. Car wash took longer than expected More

by Kenny Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
November 12, 2024

Need to notify customer timely when the car was service completed ready for pick up. More

by Peter Chiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Dealership does a great job with the vehicle and giving advice about car maintenance. The staff is very professional and knowledgeable. The wait to check in the car could take a while. More

by ethanlew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne 5 stars
November 12, 2024

It was a very nice experience. Everyone was friendly and accommodating. My visit went smoothly More

by jonsamcal87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The attention and service provided is excellent. A person with an innate talent for customer service, very respectful and knows what he is doing. More

by Andres pinzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.