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Fremont Toyota - Service Center

Fremont, CA

4.6
3,553 Reviews
Call Service Center (510) 252-5550

3,553 Reviews of Fremont Toyota - Service Center

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June 29, 2023

Maria was wonderful. Listened and worked with me for a great experience and great results More

by smalong
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

June 28, 2023

I had my appointment last Saturday, June 24, 2023. Maria is very accommodating! Great service! More

by RamosC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 28, 2023

It was simple to make the appointment and schedule time was fast and easy. Thank you More

by LOPEZGIANTS2012
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
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Jun 29, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 28, 2023

Ervin provided excellent customer service and took his time explaining the service technician’s inspection and recommendations for both the current service appointment and next appointment. We put great e More

by DELAROSA.JUSTINE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 27, 2023

The service went well however waiting an extra 15-20 mins for my car to get washed is not my idea of efficient time mgmt More

by WCYH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 27, 2023

She is amazing and very helpful as always. I always choose her as my adviser in the future visit More

by majista_maj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 25, 2023

Service manager was easy to work with, but I had to return car for an issue that arose after service. More

by LV
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 25, 2023

Not have much experience I think, charge me twice with same job, not recommended anymore More

by AULAKH2445
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Micky Gastrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Fremont Toyota responded

Hi – we’re sorry to read the details of your experience. We care about our customer’s satisfaction with our dealership and would appreciate the opportunity to make this right. Would you mind reaching out to General Manager, Bill Mason, at bmason@fremonttoyota.com so that we can discuss this further? We hope to hear from you soon.

June 25, 2023

Very active dealership excellent performance the employees are very respectful and onetime I’m very glad about the performance of this dealership More

by DR.GHAYOOR_DYN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ella Najibyar, Belal Najibyar
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Jun 26, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

Jun 27, 2023 -

DR.GHAYOOR_DYN responded

Thanks

June 25, 2023

I decided to go to Fremont toyota to buy my second car since I’ve had great experiences. Veronica Garcia was my sales associate and she exceeded my expectations. I was on the waiting list for 6months but More

by JEANETTE.PEREZ
Workmanship
Recommend Dealer
Yes
Employees Worked With
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fremont Toyota responded

Thanks for letting us know about your experience! Customer service will always be one of the Fremont Toyota team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

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