Fremont Toyota - Service Center

I have always had excellent customer service with Maria Castillo.. Maria is the reason I take my to Fremont Toyota! Along with other family members! Castillo.. Maria is the reason I take my to Fremont Toyota! Along with other family members! More

Maria was friendly and helpful with my service needs. I would like to have her as my advisor for the next service again. I would like to have her as my advisor for the next service again. More

I had an extraordinary experience at Fremont Toyota's service department, all thanks to the exceptional assistance of Maria Castillo. From the moment I stepped in, Maria's warm and friendly demeanor made service department, all thanks to the exceptional assistance of Maria Castillo. From the moment I stepped in, Maria's warm and friendly demeanor made me feel welcome. Little did I know that my visit would turn into a series of delightful surprises. Maria informed me that my recent car purchase came with a service package that covered my maintenance, a detail I was completely unaware of. This unexpected benefit left me feeling even more satisfied with my decision to choose Fremont Toyota. But that wasn't all; Maria's keen eye for detail led her to uncover a severe brake issue with my vehicle during a simple oil change appointment. Her proactive approach ensured that the necessary brake replacements were promptly taken care of, ensuring my safety on the road. Without Maria's help, I would have remained unaware of both the benefits I had at the dealership and the critical brake issue that could have posed a significant risk. Maria's exceptional communication skills kept me well-informed about my vehicle's health throughout the process, making me feel confident and content as a customer. She even gave me a space for me to work while I was waiting for the work to be done on my vehicle. Her dedication and efforts truly go above and beyond, making customers like me feel not just satisfied but genuinely happy about their cars. For her outstanding service and commitment to ensuring customer satisfaction, Maria Castillo deserves nothing less than five stars. Fremont Toyota has a real gem in Maria, and I am grateful for the peace of mind she has provided me with. I look forward to returning to Fremont Toyota, knowing that I'll be in the capable hands of someone who genuinely cares about her customers. Thank you, Maria! More

Prompt service, professional and comfortable waiting area helps soothe anxiety. Used our insurance, not pushed purchases helps soothe anxiety. Used our insurance, not pushed purchases More

Great service as always with Pat O’Brien. Timely meeting, clear expectations, great sign-off. I want to add that it was good service to remind me about the appointment a day before. Sorry I Timely meeting, clear expectations, great sign-off. I want to add that it was good service to remind me about the appointment a day before. Sorry I forgot the name of the lady who called me. Scheduling an appointment was a quick and easy task as well. More

Exelent services and very happy the staff are nice and friendly and the work has been done on time friendly and the work has been done on time More

pricing is on the higher side as expected out of a dealer but service has been good so far but service has been good so far More

They did great job. The waiting was a little bit too long. But it was worth it. The people were very courteous, friendly, and gentle on cars. The place was very clean so The waiting was a little bit too long. But it was worth it. The people were very courteous, friendly, and gentle on cars. The place was very clean so as the restrooms too and a nice A/C in waiting room. I will come back again. Thank you! More

Good communication with me about when car would be finished. Called when it was done. finished. Called when it was done. More

I appreciate your service provision I always been from fremont Toyota specially Mr.Bilal Najibyar fremont Toyota specially Mr.Bilal Najibyar More