Fremont Toyota - Service Center

Yvonne was great and eager to help Thank you very much. She ensured that all our questions were answered She ensured that all our questions were answered More

Timely update and courtesy rides. Explained the work needed and cost for each item in details. Explained the work needed and cost for each item in details. More

Great service advisor Great communication Very convenient to my work I have had both of my Toyotas serviced here. convenient to my work I have had both of my Toyotas serviced here. More

Great service and excellent customer relations. My Highlander was in and out within the scheduled time allocation. Kudos to the Fremont Toyota service manager and team. My Highlander was in and out within the scheduled time allocation. Kudos to the Fremont Toyota service manager and team. More

Always provide great customer service. Very reliable and the staff is awesome. Quick service and trustworthy Very reliable and the staff is awesome. Quick service and trustworthy More

I want to especially thank the floor manager for taking care of the rattling sound coming from the AC fan, which the tech was not able to identify or fix. Also would like to thank Yvonne for being patient care of the rattling sound coming from the AC fan, which the tech was not able to identify or fix. Also would like to thank Yvonne for being patient with me when I brought the car back twice to check on the rattling sound from the AC Fan. This is a great example why leadership at a organization needs to have people who actually understand and worked on the floor before, or at least have in depth understanding of operation. More

Very helpful and cooperative . Thanks . I will recommend my friend to yours dealership for services. Thanks . I will recommend my friend to yours dealership for services. More

Belal was excellent but in his job. Very professional. Went there for major check maintenance. Very professional. Went there for major check maintenance. More

Service here is always disjointed. Checking in is usually smooth but checking out is always a headache. Really need a service manager or receptionist so people are not standing in a Checking in is usually smooth but checking out is always a headache. Really need a service manager or receptionist so people are not standing in a parking lot waiting for their service manager to return. More

My service advisor is Nick Munoz. I waited nearly three weeks for simple fixes. He never picked up my call, neglected my voice messages, and was very slow to reply to my emails. I wou I waited nearly three weeks for simple fixes. He never picked up my call, neglected my voice messages, and was very slow to reply to my emails. I would describe my service with him as ineffective, unresponsive and disappointing. More