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Fremont Toyota
Fremont, CA
5,120 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Showing 5,120 reviews
August 22, 2024
I did not have an appointment. But 3 hours for regular service is not acceptable without a heads up. I was charged even though I was within the 2 year / 24k mile service period. La But 3 hours for regular service is not acceptable without a heads up. I was charged even though I was within the 2 year / 24k mile service period. Last two services I was charged. It’s not fair. Cleanliness is great, waiting area is okay. People are polite. More
by mmathews1
Verified CustomerEmployees Worked With
August 22, 2024
Frequent Toyota service department is a great place to service your vehicle very nice and friendly advisors speciality Belal I would not go anywhere else for my service needs service your vehicle very nice and friendly advisors speciality Belal I would not go anywhere else for my service needs More
by yolandaespinoza1885
August 21, 2024
I have always had excellent customer service from Maria Castillo. She has always provided me an estimate of cost & needed maintenance. If I wait at dealer or go home she provides with approx time my car Castillo. She has always provided me an estimate of cost & needed maintenance. If I wait at dealer or go home she provides with approx time my car will be ready. More
by cmy2353
Employees Worked With
August 21, 2024
Exceptional personalized care by Maria. She always goes out of her way to serve me. She always goes out of her way to serve me. More
by itsuchida
Employees Worked With
August 21, 2024
Phil( from Fremont Dealership) was very helpful and knew exactly what l wanted to have done in my car. Very personable and friendly. Good. customer service. exactly what l wanted to have done in my car. Very personable and friendly. Good. customer service. More
by marietamanzana79
Employees Worked With
August 21, 2024
Everyone was kind, respectful and professional. This was my first service appointment. The Service Manager Nick took great care of me being a first time Toyato customer. I’m looking forward to a lo This was my first service appointment. The Service Manager Nick took great care of me being a first time Toyato customer. I’m looking forward to a long term partnership More
by BROOMSEY
Employees Worked With
Omar
August 21, 2024
Smooth easy service. The employees were very kind and respectful. They helped check on my vehicle to make sure everything was good. The employees were very kind and respectful. They helped check on my vehicle to make sure everything was good. More
by aaronl
Employees Worked With
Philip
August 20, 2024
I highly recommend this dealership. They've always provided great customer service and excellent maintenance for my vehicles. They've always provided great customer service and excellent maintenance for my vehicles. More
by DBI24
August 20, 2024
The male staff member I came in contact with first at the desk was not friendly or very willing to provide information or assist. The next person receiving my vehicle was going to have me come back the next desk was not friendly or very willing to provide information or assist. The next person receiving my vehicle was going to have me come back the next day although I explained that I had spoken with Crystal and mine would be a walk in to leave my car until the next day. He finally understood what I meant and took my car keys. The good rating comes about because the lady at the desk (I forget her name) was helpful, approachable and understood my needs. More
by marta_cecilia
Employees Worked With
Lori Landrum
