Fremont Toyota

Found the car I wanted through a buying service. Confirmed availability and price by phone in minutes. Looked at car, signed papers, got demo, and drove away with new car in less than 60 minutes. No Confirmed availability and price by phone in minutes. Looked at car, signed papers, got demo, and drove away with new car in less than 60 minutes. No hassle, no quibbling, no pressure. First car buying experience I've ever had that was actually pleasant. More

I always take my car to the dealer for services and I have allways had a great expierence with Toyota. But this time Matthew was very kind and helpfull he was the first to acknowledge me when I was waiti have allways had a great expierence with Toyota. But this time Matthew was very kind and helpfull he was the first to acknowledge me when I was waiting in my car and he had my service done in a timely matter and there suttle service was also very helpfull and very nice it just couldn't take me home but it offered to take me shopping so that's where I went for about 3 hours and I had a great time shooping. More

Mr. Steve Sako, Assistant Service Manager Fremont Toyota, was great to work with. Very prompt, efficient, professional and helpful. Fremont Toyota took care of the car battery problem for my vehicle the sa was great to work with. Very prompt, efficient, professional and helpful. Fremont Toyota took care of the car battery problem for my vehicle the same day I took it in and at no charge (I believe it was still covered under new car warranty). Thank you Steve and thank you Fremont Toyota. More

I normaly do not bring my car to the dealership for service, it was an emergency for clutch master cylinder and clutch slave cylinder replacement for my 1998 Corolla. Louis explained what needs to be d service, it was an emergency for clutch master cylinder and clutch slave cylinder replacement for my 1998 Corolla. Louis explained what needs to be done and I was well informed. Good shuttle service to drop off and pick up when the car is ready. The mechanic did a good repair job on my Corolla. More

As a first time customer, i really appreciated Matthew prompt attention and honesty around what i needed when i brought my car in for service. Wanted to say thank you and you definately would have more b prompt attention and honesty around what i needed when i brought my car in for service. Wanted to say thank you and you definately would have more business from me. More

came to Fremont Toyota - my wife never drove a Prius before, so we wanted to see how it handles the road. Here's the short version of a dialog we had up front: Sales person named Muhammed - which Priu before, so we wanted to see how it handles the road. Here's the short version of a dialog we had up front: Sales person named Muhammed - which Prius you want to buy? Me - Prius 5 Mohammed - we only have Prius 3. Me - Can we drive it? We could order 5 from the factory. Mohammed - No, you cannot. Me - why? Mohammed - Because this one is not Prius 5. Me - can we try Prius 3? Mohammed - No. Me - Why? Mohammed - you are not buying, go home. We have other customers. Me - ?????!? Ok... Maybe you can you tell us why sunroof is not offered on Prius 5, but offered with others? What is the difference between Prius 3 and 5? Mohammed - no, I do not know. We do not do it this way - call Toyota and ask. From there I asked for the manager, who was not very happy to help us either, stating if we are not buying (we have to buy to test drive? that's new!), we should respect sales person being a human and unwilling to spend his time with us. More

There is no sense of customer service at this dealer. I won’t recommend to anyone. Here is my case to justify the opinion. I bought a certified 03 Camry from Fremont Toyota in 2007 with an extended warrant won’t recommend to anyone. Here is my case to justify the opinion. I bought a certified 03 Camry from Fremont Toyota in 2007 with an extended warranty and reimbursement guarantee. I paid $2k extra on top of car price for this. It is suppose to cover for 7 years or 100k miles whichever comes first. Early this year car developed some problem with engine and transmission which I thought would be covered by this warranty as the car has little less than 80k and within 4 years since I bought it. But service department told him that my warranty is not good anymore as it expired as of 2010, 7 years from 1st date of purchase. I thought that I didn’t read agreement correctly but when I verified my reimbursement form, the expiration date mentioned is in 2014 (7 years from the date I bought). Initially I was told by their finance person that it is mistake in reimbursement form by their finance or sales team and I should be able to get my reimbursement money back. 4 weeks later they are telling me that reimbursement is handled through separate agency and I need to wait till that date to get reimbursement. Not sure who made the mistake, nobody wants to take ownership of this problem and anytime I inquire about it, their response is that we requested your documents from cold storage and still we haven’t got it. Experience with service department is another story. Within a week after I purchased this car, observed a howling noise from front passenger side. I was told then by their service department nothing to worry, it just a tire noise and sometimes it happens if tire and tube combination doesn't match. Moreover, it is a certificated car there is no reason to worry. 6 months later they advise me to change transmission fluid flush and I did spend $500 doing it. Thinking it is regular maintenance stuff. Within a year they again recommended for one more transmission fluid flush which I didn't do due to lack of any proper explanation why it is needed within a year. In the meantime, noise was still persisted and become more prominent. Right after my warranty expired, service department diagnosed this noise issue is a problem with wheel bearing and recommended not to drive like this as it is damaging the transmission system. Fix requires $1200 plus $500 transmission fluid flush. To top it up, now engine warning lights are on due to catalytic converter busted, which is another $2500. Their service department assistant manger is the only person in this dealing who was customer friendly and covered the catalytic converter under 8 year/80k miles warranty. Not to mention, my friend who got Avalon around same time as me has already junked his car due to transmission problem. It is a very sad experience as I have to lose my car that I spent almost 20k. I will not buy another Toyota nor go to this dealer!!! Very unsatisfied customer!!! More

Everybody is wonderful until after you buy the car. I have gone back four times for the same problem. They also changed my warranty after I bought the vehicle. I got less for the same amount. Twice I mad have gone back four times for the same problem. They also changed my warranty after I bought the vehicle. I got less for the same amount. Twice I made a appointment and they had no one there to fix it. Then I started having problems with the brakes after a month and they said it was cheap pads and they won't fix it. The original problem still isn't fixed,a broken radio holder they keep saying they ordered the part and I show up and it's not there.Also some on the panel lights were out. they fixed them but they put it back together wrong. When you put the heater on hot it shows cold. It's very frustrating. Everybody talks about Toyota.I can at least tell them where not to go. Today I was told one of there persons are sick. They said to leave it and they would look at it. But they wouldn't have time to fix it. Would you leave it! I couldn't believe the manager said this to me. More

Great dealership.I drove to this dealership from Reno because they gave me the best deal I could find.I was looking for stick (Camry)but Fremont Toyota sold me automatic for $1000 less than stick.Nice pe because they gave me the best deal I could find.I was looking for stick (Camry)but Fremont Toyota sold me automatic for $1000 less than stick.Nice people to deal with. I had trade in vehicle and they gave me more money for it that trade in value from K.B.B.No complains from me. More