Fremont Toyota

Very good Ken was awesome but it a little bit for me to get seen. Was told 15 mins but took more like 30 mins. Overall experience was great. Still waiting fo Ken was awesome but it a little bit for me to get seen. Was told 15 mins but took more like 30 mins. Overall experience was great. Still waiting for promised items from ken.😉 More

My 2018 Camry! I placed my order using a buying service via the internet to 4 dealers and the best price that came back was from Ken Costa of Fremont Toyota. No othe I placed my order using a buying service via the internet to 4 dealers and the best price that came back was from Ken Costa of Fremont Toyota. No other dealer would match the price with the options I requested. We met around 2pm on 12/6, test drove the car. Ken gave me information on each of the new safety options as my 2004 Camry didn't have all the new safety features. Before I drove off the lot, he went over a list of items and was very helpful on options. Ken was professional and easy to deal with. I am happy with my new car and the mileage is good. I read the manual and I wanted a feature that opens all of the windows with a click of a button. It's a nice feature when it is hot out. 12/14/2018 Ken directed me the service department and it was taken care of within 1 1/2 hours and for a cost. I do not see Zack on the list of names, so I'm leaving my review here. I gave the dealer 4 stars, as the finance guy named Zack did not return my call me after I left him two messages. The insurance company required the name of the bank that holds the title. Found the name of the fiance company 12/14/2018 when I had the feature added. I had approved financing though someone else but Toyota was able to get a bit lower interest rate, so I went with that. I left around 4pm to get a cashiers check and when I returned around 5 pm, Zack was gone and I was dealing with someone else. That threw me for a loop as he never mentioned that I would be dealing with someone else. I gave the check to the new guy and I was on my way. A simple phone call to let me know what finance company would have been the right thing to do. This was the only disappointment of my transaction. More

Great experience Naim was very helpful in this long process. He was patient and very attentive even when we were ourselves a bit indecisive. In the end we were success Naim was very helpful in this long process. He was patient and very attentive even when we were ourselves a bit indecisive. In the end we were successful in picking the right car for our family, and we also received the best deal at this dealership. Would recommend their service to friends and family More

Great service Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car bac Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car back for service was very friendly and seemed to enjoy his work! More

Very friendly service. Confident, knowledgeable. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. Thank You. More

Great Service Deparment Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with t Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with them is like talking with family or your best friends I recommend them 100% More

Service with love Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealershi Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealership and feel the difference. More

Efficient There is a new system in place currently that resulted in very little waiting for an adviser to see you when you bring your car in. Friendly people. There is a new system in place currently that resulted in very little waiting for an adviser to see you when you bring your car in. Friendly people. All the coffee you can drink while waiting for simple routine services. More

Raffi at Fremont Toyota I’ve been living out of state for the past theee years for school so things have been super hectic coming down to the end of my lease. Without really I’ve been living out of state for the past theee years for school so things have been super hectic coming down to the end of my lease. Without really knowing what options I had, I felt forced to make a quick decision because I thought the signing of papers and whole ordeal of signing a new lease would take way too long for me with my extremely busy schedule. Out of the blue, Raffi gives me a call and shoots me an email. I always brush off calls since I’m often at work and can’t talk, but emails always get to me. He consistently followed up with my emails and made the whole process so smooth that when I was able to take 2 days off from school and work, he made it so my new lease signing was literally in and out the door in 2 hours. Super perfect for my schedule. He’s very thorough and delivers everything as promised. I pretty much emailed him what I wanted and my budget and that’s exactly what I got. Would recommend Raffi a thousand times over! Hope he is still there when this new lease expires! More

Good experience.with salesperson The salesman was very knowledgeable and helpful. He really put the deal together. The finance person practiced a rather robotic procedure with far The salesman was very knowledgeable and helpful. He really put the deal together. The finance person practiced a rather robotic procedure with far too many documents to read and sign for a cash purchase. When giving the finance person my signed check for full payment of the car, he wanted me to sign another redundant document regarding payment. Upon my refusal to sign, he became curt and made remarks that I "refused to sign," and that he has a "system" to maintain. I didn't sign his redundant document and he filed the paperwork to complete the purchase. In regard to friendliness, the salesman is rated excellent. The finance person lowered the overall friendliness rating in the following optional section to average. More