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Fremont Toyota

Fremont, CA

4.6
6,557 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,557 reviews

September 17, 2020

Kuldeep is very supportive in finding my right car have knowledge for every thing I wish him good luck at Toyota he is asset for Toyota More

by CHOHANGRD
Recommend Dealer
Yes
Employees Worked With
Sep 18, 2020 -

Fremont Toyota responded

He sure is. A valuable asset, and we are so glad you got to see why first hand. Thank you for choosing Fremont Toyota and congratulations on your purchase. We'll be sure to pass this review along to Kuldeep. Enjoy and feel free to reach out to Kuldeep and our offices for any future vehicle services.

September 17, 2020

Veer was excellent -- professional, respectful, and direct. In an industry with so much "bait and switch", he was truthful and transparent. A good experience. Thanks! More

by LORIN
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Fremont Toyota responded

Thank you for taking the time to provide this excellent feedback of Veer of Fremont Toyota. We are so glad he was professional, respectful, and direct during your visit with us, and we'll be sure to share this feedback with him. Thank you for choosing Fremont Toyota and we hope to work with you again. It was our pleasure to assist.

September 16, 2020

AWESOME service. Simon was super nice! I honestly AWESOME service. Simon was super nice! I honestly recommend this guy. He will do his best to find you a right car at reasonable price. Also AJ from More

by Andy
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Fremont Toyota responded

Thank you so much, Andy! We're so happy to hear that Simon and AJ made your car buying experience so great! We are always happy to help, so please let us know if there is anything else you need.

September 16, 2020

Quality of work is good but the over all experience was unsatisfactory due to excessive wait times, steep charges for routine work, and generally disorganized workforce. More

by SURESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No specific employee
Sep 17, 2020 -

Fremont Toyota responded

While we appreciate your feedback, it’s disappointing to hear you found your experience to be unsatisfactory. We would like to talk through your experience to get some more insight into these concerns so we can address them and work to make any necessary improvements moving forward. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 16, 2020

1. My vehicle #1 performs ok after oil change. Did not get a curtesy car wash. 2. My vehicle #2 is ok after oil change. Didn't experience anything wrong. It just took over 2 hours to do an oil change whe More

by SARAHYINGLI
Recommend Dealer
Yes
Employees Worked With
Philip in service dept
Sep 21, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback with our team, Sarah. While we regret that we may have inconvenienced you with the duration of your most recent visit, we certainly appreciate your willingness to trust our team with your vehicle. We look forward to working with you again and returning to the 5-star quality in which you’re accustom. If you have any questions or would like to discuss this most recent visit, please feel free to contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 15, 2020

Came in for oil change and rotate (free with previous tire purchase). Marked rear driver side wheel prior to service. When advised it was completed marked wheel was in same position. Technician "Setta" c More

by SANTOSMICHAEL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micky Gastrock service manager
Sep 17, 2020 -

Fremont Toyota responded

Thank you for the review, Michael. We regret hearing that you’re concerned with the manner in which your tire rotation was handled in your recent visit. We would like to discuss this matter with you in further detail so we can address your concerns and work to build that level of trust back up. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 15, 2020

The whole service process was very easy and smooth. The Service Manager that I worked with (Steve Sako) got me in and out very quickly. More

by JACHINHSU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Sep 16, 2020 -

Fremont Toyota responded

That's great to hear, thanks for taking the time to share your experience! Feel free to reach out if there is anything else we can do for you!

September 15, 2020

The first sale manager not flexible to make low price but Erika refer me at internet deparment at gime Great price the transaction super fast and clear thanks Erika More

by PIKOSANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Fremont Toyota responded

Thank you so much for the great rating! We appreciate your kind words about working with Erika and hope you are enjoying your new car. If there is anything else we can help you with, just reach out!

September 15, 2020

I felt a bit snowed at the end by the finance guy's rapidity. We ended up not getting the AAA discount that we had called about and getting a lot of stuff we didn't need. It's in part my fault for sign More

by AROYFADERMAN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Zalmai
Sep 17, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with our team. Please know we try to provide the utmost transparency, so we’re disappointed to hear that you felt pressured during your experience in any way. We certainly want to give you the opportunity to further discuss the AAA discount. You can do so by contacting our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 14, 2020

Micky Gastrock was very friendly and courteous. Service was fast and vehicle delivery was prompt. I was kept updated and options were communicated throughout. Thanks. More

by TOKAREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Sep 15, 2020 -

Fremont Toyota responded

Thank you for the kind words regarding your service experience with Micky! We're glad to hear it was friendly, efficient, and that you were kept in the loop throughout the entire process. We enjoyed working with you and hope to help with an future automotive needs!

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