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Fremont Toyota

Fremont, CA

4.6
6,969 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,969 reviews

March 22, 2021

engine light came back on just picking up car from service after replacing VSV valve, it was found vacume line unsecured. It's very unprofessional. How could they not secure the line before returnin More

by miss2chiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Stravers
Mar 23, 2021 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to Mark Hashimi, General Manager, at markhashimi@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

March 22, 2021

Simon helped me pick a used 2019 Corolla from the lot. He did all the necessary work quickly and efficiently so I could drive it home that day. He suggested that I get an extra key since only 1 key came More

by AYMAKISHIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan, Steve Sako (service dept), Robert Taguinod
Mar 23, 2021 -

Fremont Toyota responded

Thank you for taking the time to share your experience with us! We are so glad to hear that our team provided you with such a positive car buying experience. It's always great to hear when our customers have enjoyed working with our team. We value your business and look forward to the opportunity to work with you again in the future!

March 22, 2021

I have been getting my Toyota Corolla serviced directly with the dealership since I purchased the car and I have had an exceptional experience every time! Shout out to Micky! More

by RIYBERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Mar 23, 2021 -

Fremont Toyota responded

Thank you for trusting our team with your Corolla and for your continued loyalty! We appreciate your business and hope to see you again soon!

March 22, 2021

Requested courtesy car washing during schedule service on booking, but the dealer ship didn't do. Others aspects are fair though people are nice. 25 word enough? More

by ZHONGQINGHUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pasha (PJ) Alimohammadi, Robert Taguinod, Veer Singh, Erika Carlos
Mar 23, 2021 -

Fremont Toyota responded

We appreciate the time you took to leave us your feedback. Please let us know if there is anything we can do to make your next visit with us a five star experience. Feel free to reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 21, 2021

I knew what I wanted and Raffi found the vehicle at another dealer and arranged my purchase!! He was easy to deal with and very professional More

by imdeni296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
Mar 23, 2021 -

Fremont Toyota responded

Thank you for taking the time to leave us such a positive review! We are so glad to hear that you enjoyed working with Raffi. If there is anything else we can help with in the future, please don't hesitate to let us know!

March 20, 2021

We are a Toyota family. Twenty members of our family We are a Toyota family. Twenty members of our family drive Toyota’s. We had a great experience with Fremont Toyota. Very friendly staff. Easy to talk More

by JJGONZO@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Azarcon, Naim Noori, Pasha (PJ) Alimohammadi, Robert Taguinod, IRENE CABANA
Mar 22, 2021 -

Fremont Toyota responded

That's awesome. Thank you and your family for being such a big Toyota advocate. Thank you for choosing and recommending Fremont Toyota. It was a pleasure working with you, and we hope to do so again in the future.

March 20, 2021

Are use the car guru price. Scheduled my appointment drove the car waiting a couple hours for all of the process including them buying my car as part of a separate deal. Everything was smooth and polite More

by JGREGCOLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist was great too. Covid stuff and welcoming, Robert Taguinod, Lloyd Villanueva
Mar 22, 2021 -

Fremont Toyota responded

Congratulations on your recent purchase. Thank you for choosing Fremont Toyota and providing this valued rating and review. We hope you continue to enjoy your new vehicle, and please feel free to reach out to our offices for any future vehicle services or questions.

March 20, 2021

We came in complaining of a strong fuel smell in our brand new 2021. The service department sent us on our way claiming we just overfilled at the pump (even though it had been weeks since we filled up). More

by LIAM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew, Ken Costa
Mar 24, 2021 -

Fremont Toyota responded

Liam, thank you for sharing this candid feedback with our team. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 19, 2021

Reza always provide the best service. He's very helpful and friendly. We will continue to bring the car to freemont Toyota for all the services. Thank you, Reza! More

by MOONGUYEN2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza
Mar 22, 2021 -

Fremont Toyota responded

Thank you so much for continuing to choose Fremont Toyota. We are glad to hear Reza continues to provide you all with great service. We'll be sure to share this feedback with him and the management team. Thank you again, and we look forward to working with you again.

March 19, 2021

this is the worse service over ten years I have been going there. engine light and low tire warning light were on at dashboard. After spending $800 the two lights are still on. More

by miss2chiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Stravers
Mar 22, 2021 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to Mark Hashimi, General Manager, at markhashimi@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

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