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Fremont Toyota

Fremont, CA

4.6
6,952 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,952 reviews

March 17, 2021

Only if you mentioned upfront, no car wash will be done. Then it seems there is no reason to have service in dealer anymore. It should be offered upfront More

by KUNGWANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na... Be...
Mar 23, 2021 -

Fremont Toyota responded

Thank you for leaving your review with us. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. If you’d like to discuss this further, please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 17, 2021

Fremont Toyota was great to service for my car. Thank you Steve Sako who the one to take care of everything for my car.It took faster than the other auto service,thank you again. More

by NCT1509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Ibrahimi, Naim Noori, Najib Razawi, Tan Hoang, Toor Nasiri, Veronica Suarez, Vicente Salas, Steve Reyes, Rick Osmani, Von Llano
Mar 19, 2021 -

Fremont Toyota responded

It was our pleasure. Thank you for choosing the Fremont Toyota service department and providing this amazing rating on our team. We are so glad to hear Steve Sako took care of everything for your car during your visit, and we'll be sure to pass this feedback along to him

March 17, 2021

Mr Reza Khan knowledge person and helping all customers on time and taken care my needs He is great and wonderful person in Fremont Toyota Service More

by Noordeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
Mar 19, 2021 -

Fremont Toyota responded

Thank you so much for providing this valued feedback on staff at Fremont Toyota, and thank you for allowing us to assist you with your car my needs. We'll be sure to share this feedback with the management team.

March 16, 2021

Great place to leave your car, in great hands. They are very attentive and nice to talk to them, honest and friendly, if you have the ability to go don’t think to much! More

by DEFASIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a service guy
Mar 17, 2021 -

Fremont Toyota responded

Thank you, this is great to hear! We appreciate your great rating and kind words. If there is anything else we can do to help, please reach out!

March 16, 2021

Great Service, great people. Always friendly and they keep me updated on what is happening with my car. I highly recommend getting your car serviced here. More

by ANNA.VIERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Mar 17, 2021 -

Fremont Toyota responded

Thanks so much, Anna! It is an honor to be your dealership of choice when you need your car serviced. Please let us know if there is anything else you need.

March 15, 2021

Pat O'Brien is one of the best person around. His professionalism and personal interactions is quality! I'm always willing to drive the distance (55 miles) to work with this fine gentlemen! He goes t More

by JKMENDOZA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
Mar 16, 2021 -

Fremont Toyota responded

That's so great to hear! Thank you so much for your feedback! We are very excited to hear that you had such a great visit with Pat and appreciate you thinking of others with your recommendation! We hope to see you again soon!

March 15, 2021

I don't have any comments. Roderick entertaining us a I don't have any comments. Roderick entertaining us a customer to give us a big deal when we bought the car. I appreciate for helping us a custome More

by LOURDESBARRETTO20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , Roderick Buttram
Mar 16, 2021 -

Fremont Toyota responded

Thank you so much for your feedback! We appreciate your business and look forward to seeing you again soon!

March 15, 2021

Customer service, speaking in a respectful, kind manner are key in any environment. This facility lacks these basic values. The main reason you service your vehicle at the dealer instead of a $20 oil chang More

by faribahaidari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name
Mar 17, 2021 -

Fremont Toyota responded

Thank you for taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. If you’d like to discuss this further, please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 15, 2021

It is very good, it gives me great help and good information. I can recommend it to any of my friends. I will recommend it to friends. More

by Alondra123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod, Ritchell Garganera
Mar 15, 2021 -

Fremont Toyota responded

Thanks for leaving us this great review! Please let us know how we can continue to help with your car and service needs!

March 14, 2021

We had some very specific items we were looking for in a new Highlander Hybrid. We had been to a few other dealerships and really didn't want to compromise on what we wanted. Fremont Toyota was the only dea More

by R.PARTYOFSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
Mar 15, 2021 -

Fremont Toyota responded

Thank you for leaving us such a great review! Customer service is one of our top priorities and we are delighted to hear you received that from our team here at Fremont Toyota! We wish you many miles of safe driving in your new vehicle and we hope the team can help you again soon!

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