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Fremont Toyota

Fremont, CA

4.6
6,517 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,517 reviews

September 07, 2020

Fast but satisfying service and a very helpful and knowledgeable service agent Mark Muth . Mark has been the one helping in all my previous appointments More

by EGSANTOS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Muth of Service Department , Leo Alansalon
Sep 08, 2020 -

Fremont Toyota responded

Thank you for the 5-star review! We are glad to hear that you had such a great visit to our dealership. If there is anything more we can do for you, please let us know!

September 07, 2020

Called for appointment to service broken a/c fan control and change takata air bags. only airbags were done. a/c fan part not ordered and would have to come back another time. they didnt call to go over wha More

by inflicksta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat O’Brien?
Sep 08, 2020 -

Fremont Toyota responded

Thank you for taking the time to share this feedback with our team. Given our goal of providing all customers with the best possible customer service, we certainly regret hearing that you have a few concerns from your service visits. We would like to further discusss your experiences and your concerns so we can do our best to address them and earn back your trust. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 04, 2020

Courteous,clean, organized, punctual, friendly and caring. did not push for any unnecessary repairs. professional, to the point. Diagnosed and fixed the problem promptly. Romero is a gentleman. ON t More

by PHADKE.JAYANT2808
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Romero
Sep 08, 2020 -

Fremont Toyota responded

Thank you for the detailed review! We are glad we could provide such a high level of service to you at our dealership. We look forward to working with you again in the future.

September 04, 2020

Bought this 2020 Toyota Highlander through my broker and it was very easy. I picked all kinds of options which Fremont Toyota had. They delivered the car to my house and upon checking out the vehicle, there More

by J_STOCKHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unalda Chapman
Sep 04, 2020 -

Fremont Toyota responded

We're glad to see your experience with us was worth 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. We couldn’t be happier to know that you're satisfied with your experience with us. Thank you for your business and we look forward to seeing you again in the future!

September 04, 2020

Excellent service. Service advisor was very friendly. Car was picked up on time. When the service is done, it will be nice to get a text message. More

by HSGILL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raza
Sep 08, 2020 -

Fremont Toyota responded

We appreciate you choosing us and letting us know about your recent visit. We look forward to working with you again in the future.

September 03, 2020

This is the second time we purchase a car at Fremont Toyota. The reason is Simon who made the purchase of the vehicle a great experience. He follows up with details and communicate with us with any qu More

by LOUISFLORIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Fremont Toyota responded

Thank you so much! It's great to know that Simon made your car buying experience so great! We truly value your loyalty and look forward to working with you again. Please reach out if there is anythig else we can do to help!

September 02, 2020

Steve Sako is simply awesome and very professional! I’m glad he’s always available on the weekends! I feel peace of mind every time my car keys are in his hands. More

by 21JORGERODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Sep 02, 2020 -

Fremont Toyota responded

Hey, Jorge. It's great to hear how comfortable you are and how much you trust Steve's work! He will be thrilled knowing how highly you think of him. Thank you and we look forward to working with you again!

September 02, 2020

Simon is seriously the best. This was my first car purchase and he made the entire process easy. I drove from the Central Valley and had no appointment on a Friday, but Simon was very accommodating. I More

by KATRINAQUADRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Fremont Toyota responded

Thank you, Katrina, for choosing Fremont Toyota and taking the drive from Central Valley to see us. We really appreciate your business and the effort you put in to allow us to accommodate you. Also, thank you for providing this amazing feedback on Simon. We are so glad he was the one to assist you during your visit and we'll be sure to pass this feedback along to him. Congratulations on your new purchase and we hope you feel free to contact our offices for any future vehicle services or updates. Thanks again and enjoy.

September 02, 2020

I have used Fremont Toyota for over 15 years and have been sending referrals for the same amount of time.Always a good experience. Great people to work with More

by TROYWILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember finance gentleman's name 5 stars
Sep 03, 2020 -

Fremont Toyota responded

Thank you so much for your commitment and business longevity. We truly appreciate all your years of choosing Fremont Toyota. Also, extra thank you for any referrals you sent our way. That means a lot to us. Our great people attract great people like yourself. As always, we look forward to seeing you again and continuing to provide you with the consistent upstanding customer service you deserve.

September 02, 2020

Like it, Thanks to rick everything went very well. He did attend us, like no one before, he was very clear since the very first moment. Clear numbers, no hiding things, and he make it easy, trust connection. More

by LUISFROMAN04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Osmani
Sep 03, 2020 -

Fremont Toyota responded

That's great. We are so glad to hear Rick provided you all with service that stood out above the rest and provided such a transparent experience. Rick will be forwarded this review Thank you for choosing Fremont Toyota and providing this valued feedback. Thank you and we look forward to seeing you again.

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