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Fremont Toyota

Fremont, CA

4.6
6,437 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,437 reviews

July 30, 2020

Dealer ship in Fremont are good they help me and I don’t have problems.. I thank you a lot I went to them thank you Omar and Michael at the finance thank you.. More

by VIO.COLOMA
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael at finance
Jul 31, 2020 -

Fremont Toyota responded

Thank you for this kind review! We really appreciate your feedback. Please let us know if there's anything else we can do to help you!

July 30, 2020

The service is good, and the people there are nice. My car is having a good care there, thank you~ everything is nice when I was there. More

by amywjh
Recommend Dealer
Yes
Employees Worked With
Carlo Azarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Fremont Toyota responded

Thank you so much for this review! It's great to hear you had such an enjoyable experience. We hope to see you again soon!

Jul 31, 2020 -

Fremont Toyota responded

Thank you for the awesome feedback for our service team! We're glad to hear that you enjoy working with everyone and that we've been able to take the best possible care of your car. We look forward to working with you again!

July 30, 2020

Timely and courteous. We have had the pleasure of having as our Service Advisor Ramiro Orozco. He has always been responsive, friendly, and helpful in all our service need More

by GPTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Jul 31, 2020 -

Fremont Toyota responded

We really appreciate the review! We will certainly pass along your kind words to Ramiro, he will be excited to hear that he made your visit such a breeze. Please let us know if there's anything else we can do to help you!

July 29, 2020

Bad service attendant The worst service this time, my wiper doesn't work and the agent didn't discount 10% my special membership. I request but he deny. Charges high and f More

by SANJEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Stravewrs
Jul 31, 2020 -

Fremont Toyota responded

While we appreciate your feedback, we regret that you’re unhappy with the fees involved with getting the issue with your wiper resolved. We would like to personally address your concerns with your overall service experience and answer any questions that you may have regarding the final charge. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

July 29, 2020

A good purchasing experience The sales associate was direct and to the point. The time spent from the test drive to the purchase, including detailing the vehicle was acceptable. More

by HJCAMP1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram, Sales Finance Manager
Jul 30, 2020 -

Fremont Toyota responded

Thank you for your kind words! We greatly appreciate your recommendation, and we look forward to working with you again next time. If there is anything more we can do to improve your visits even further, please let us know!

July 29, 2020

Pat was the person who helped me. I came in for maintenance and humming noise on the air conditioner. I assumed he knew what needs to be done as it was on the notes when I booked the appointment an More

by ESAZON
Recommend Dealer
No
Employees Worked With
Pat in the Service Department
Jul 31, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with our team. Please know that our team works hard to provide the best possible customer service for every customer, so we’re disappointed to hear that you’re unhappy with the customer service that you’ve received. We would like to discuss your experience to ensure that your issue has been resolved and talk through what we can do to make sure we’re able to provide you with a better experience during future visits. Please contact out General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com at your convenience.

July 29, 2020

I’m disappointed for the 2 People that help me For not being honest and breaking down prices and see what I supposed to pay More

by FABROB1824
Recommend Dealer
No
Employees Worked With
Kourosh Ehsani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fahim Ahmad
Jul 31, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us a review. We truly appreciate your feedback and would like to hear more about your experience with our team. Given that we prioritize transparency with every customer, we want to know why we may have missed that mark during your visit and if there are any necessary improvements that we should be considering moving forward. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

July 29, 2020

Omar was very helpful ,so kind 👍👍👍,and I love my new Toyota,It’s good place to go to get you car, thank you for your work guys. More

by LINJINGDONG978
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Fremont Toyota responded

Thank you for your review! We hope you enjoy your new Toyota, and if you need anything more from us, please call or stop by the dealership any time!

July 29, 2020

Marc from service department was great, thanks. Answered all my questions and had great attitude. Exceptional customer service. Hope he’s there next time as well. More

by TORRESDAVID91
Recommend Dealer
Yes
Employees Worked With
Marc
Jul 30, 2020 -

Fremont Toyota responded

Thank you for the great review, Mr. Torres! We're glad to hear you had such a pleasant visit, and we hope to see you again soon!

July 28, 2020

Timely and clear Thank you for the 15,000 miles service. Mark Muth was very helpful, clear, and specific. One thing I mentioned to Mark was how it took more time than More

by Shirley R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Jul 29, 2020 -

Fremont Toyota responded

Shirley, thank you for your 4+star rating and shout out for Mark! We're glad to hear Mark was able to help by providing good information to you. We look forward to working with you in the future.

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