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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.6
6,563 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,563 reviews

September 30, 2020

I was there for check my Toyota chr for service .It was I was there for check my Toyota chr for service . It was not a quick one it took almost 2 hrs some time we have to do what we have to do More

by ILIKEITK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2020 -

Fremont Toyota responded

We appreciate you taking the time to share this feedback with us! We are glad to hear that you had a 5-star experience.

September 30, 2020

Did not feel welcomed, decent customer service. If the vehicle was at another dealership I would have gone there and experienced better service. The Fremont shop had us waiting for an extra hour and half. More

by GPuff23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fahim Ahmad
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Oct 01, 2020 -

Fremont Toyota responded

Thank you for taking the time to share this feedback with our team. Given that customer service is our top priority, we’re disappointed to hear that you thought it could have been better during your experience. We would love for an opportunity to personally discuss your visit so we can pinpoint what we can do to make any necessary improvements. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 30, 2020

Ritchell is very helpful. She is friendly and very patient and explained details about the car. I would definitely recommend Fremont Toyota to my friends. More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
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Sep 30, 2020 -

Fremont Toyota responded

That's great feedback to hear, Erica! We are happy Ritchell was able to help you find your new car. We appreciate your business and recommendation and look forward to working with you again in the future!

September 30, 2020

See mark for service he will take great care of you and your vehicle. From drop off to pick up he took care of it all. Even went above and beyond with my trucks service. More

by kylegrauberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark muth
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Oct 01, 2020 -

Fremont Toyota responded

Thanks for the excellent 5-star review! We are so glad to hear that you enjoyed working with Mark during your visit for service. Thank you for trusting us with your truck and we hope to see you again soon!

September 29, 2020

I don’t trust Toyota Fremont sales, they play me like a full, I’ll never go back or refer my friend. Very disappointment with the staff and manager. More

by JESSICA.READI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tan Hoang
Kourosh Ehsani
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Oct 01, 2020 -

Fremont Toyota responded

Hi, Jessica. While we appreciate you providing us with your feedback, we’re disappointed to hear that our team was unable to establish a trusting relationship with you. We would like to understand some more specifics about your experience so we determine if there are any necessary improvements for us to consider. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

Oct 01, 2020 -

JESSICA.READI responded

I did speak with the sales manager and left massage to Fremont general manager and he never call me back.

September 29, 2020

Hello i jus give him one star they give me used certified car but the car have brakes problum they noise when i stop i been there 2 time and they talk rude and say me drive to much thats why i say i jus buy More

by JHINDSINGH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isserl
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Oct 01, 2020 -

Fremont Toyota responded

Thank you for bringing your concern to our attention, Jhind. Please know that our team values customer service, so we regret hearing that you feel as if you were treated rudely. With that said, we would like an opportunity to discuss that aspect of your experience and help address the brake problem, if you think it remains ongoing. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 29, 2020

Great service I like it so much. I am happy with my new car corolla hybrid 2021 and save $1.500 . Thanks so much! H❤️❤️❤️❤️❤️❤️ More

by DUY14
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
Veer Singh
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Sep 30, 2020 -

Fremont Toyota responded

Thank you for sharing your experience with us! We are delighted to hear you are happy with your new 2021 Corolla. Please let us know if there is anything else we can help you with in the future!

September 28, 2020

Everyone was very helpful! They explained what they would do, how long it would take and how much it would cost. My car was done when they said it would be! I highly recommend them! More

by jrhayashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
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Sep 29, 2020 -

Fremont Toyota responded

Thank you for the review! We are glad to hear you were satisfied with our service department's communication with you. Thank you for the recommendation of our service department as well. Please, let us know if there is anything else we can do for you.

September 28, 2020

Worked with Mark at Service. He was popular and explained the items and results of the job very carefully. I will request him to take care of my future jobs. More

by DTU2399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark at the Service Department
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Sep 29, 2020 -

Fremont Toyota responded

Thank you for the review! We appreciate you coming into Fremont Toyota to get your vehicle serviced and we will share your kind words with Mark. Thanks again and we look forward to seeing you the next time your vehicle needs service.

September 28, 2020

Best experience I have ever had buying a car! Specifically Kuldeep Brar was absolutely amazing to work with!!! He was professional and went above and beyond. I would highly recommend him to any More

by JACKPFITZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
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Sep 29, 2020 -

Fremont Toyota responded

Thank you for the review! We are glad to hear that Kuldeep was able to make your experience at Fremont Toyota a great one. We will share your kind words with him. Let us know if there is anything else we can do for you or for your new vehicle.

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