Fremont Toyota

Muy limpio el lugar y todos muy profecionales y atentos, pero como todo tenemos que aprender a bien also demas con respeto como lo han hecho con migo Muchas gracias pero como todo tenemos que aprender a bien also demas con respeto como lo han hecho con migo Muchas gracias More

Finance manager was slow, they promised to fix a chip in the windshield of the car I bought, and didn’t. Also, the number of employees who were not following Covid mask protocols was, by our count, at least the windshield of the car I bought, and didn’t. Also, the number of employees who were not following Covid mask protocols was, by our count, at least 7 people. More

Service maintenance for the car. The name of the service advisor is Patrick O’Brien. While I am waiting for my car, i go and get free coffee. Excellent Customer Service. advisor is Patrick O’Brien. While I am waiting for my car, i go and get free coffee. Excellent Customer Service. More

Its Pathetic to be here, especially if you are here for an end of lease. On march 4th 2021 I visited the dealership ,They charge you all the possible fees without giving you a waiver $500 plus, and inspite an end of lease. On march 4th 2021 I visited the dealership ,They charge you all the possible fees without giving you a waiver $500 plus, and inspite of having made the last payment they add to the final amount, and ask you to talk to Toyota financial to recover that extra balance. When you buy the car from them be it a full payment or a lease, they promise you add-ons when lease ends! and when lease ends, they say you should've gotten it when lease started. They trick you in running your credit (Hard Pull) even when you are paying them the residual amount in full, at the end of lease, which is not allowed, as they've already pulled the credit at the start of my lease. I'm keeping all the other customers informed as I had to go through this experience myself. And the wait goes on for around 4 to 5 hours waiting in the dealership. People should be aware that this dealership is all about making money and nothing else, no empathy or humanity whatsoever. Same applies to the service, hope someone takes notes and improve the system. The sales guys are pawns and is powerless, I'm giving him a rating as he was very polite when I purchased it in 2021 (Veer Singh). More

I will be back in September for oil change and maybe more. Salesman was very nice and friendly. Excellent service. Have a good day. See you more. Salesman was very nice and friendly. Excellent service. Have a good day. See you More

I go between dealerships depending on where my job lands me when my service is due. However the 3 times I've gotten service from Fremont Toyota my experience has been superb. Phillip was my first contact he me when my service is due. However the 3 times I've gotten service from Fremont Toyota my experience has been superb. Phillip was my first contact here and lately the last 2 times is been Isaias has done my 2 car services. He is been very informative and got me out of there quick. I love their appointment service and availability it makes it so much easier to schedule. More

Mr. Ramiro has worked with us for years and he's extremely helpful and professional. He answers all our questions and helps us speed through the process. He's a wonderful team member and we're so gr extremely helpful and professional. He answers all our questions and helps us speed through the process. He's a wonderful team member and we're so grateful to work with him all these years. More

Pat Brain was really rude person, this was my worst Toyota service experience. I am not sure if he serviced my vehicle or not I will follow up with service team manager to get my documents. When he gav Toyota service experience. I am not sure if he serviced my vehicle or not I will follow up with service team manager to get my documents. When he gave my my vehicle no tag was there and he didn’t complete my documents, I tried to call their manager and was not able to connect and if I didn’t hear back I have to do another visit to check on my documents. I will not recommend him as a service representative. More

Very good sales rep. Test drive was easy.Finance Very good sales rep. Test drive was easy. Finance process was satisfactory.... Processes was timely Explained very well by sales rep. CoVID pro Very good sales rep. Test drive was easy. Finance process was satisfactory.... Processes was timely Explained very well by sales rep. CoVID protocol was good More

Reza Khan was very helpful and courteous. He went out of his way to get the car fixed. I will recommend him to my friends. his way to get the car fixed. I will recommend him to my friends. More