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Fremont Toyota

Fremont, CA

4.6
6,609 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,609 reviews

October 27, 2020

I am very happy and satisfie to buy a car from Toyota. And Veer Singh he is also know how to satisfied there clients. Thanks More

by MONIKABHARDWAJ12
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota to buy your new car! We appreciate your feedback and business and hope to work with you again soon!

October 26, 2020

Bought in our car for the first time during COVID and Steve Sako took care of us again. He is always clear and concise and gives us options for things to fix now or later. We always return because if his More

by AUDIOFOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Oct 27, 2020 -

Fremont Toyota responded

That is great feedback to hear, thanks for sharing your experience with us! We are glad you are always satisfied with the service Steve provides when you visit. We truly appreciate your business and continued loyalty and look forward to working with you again in the future!

October 26, 2020

I traded in two older vehicles with delinquent registrations for a new RAV4. Raffi was helpful and easy to work with. I would work with him again. More

by fzhu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Fremont Toyota responded

Thank you for letting us know how we are doing. We're glad we could help you get into a new RAV4 and look forward to working with you again.

October 22, 2020

Service was quick. Mark the rep was awesome. Love that they have a Lyft driver for free to take you and drop you back. Wish they washed the car properly before returning. More

by NAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MArk - service
Oct 23, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your experience with us. We are disappointed to hear that your expectations weren't met with your car wash, but we appreciate your feedback. We look forward to the opportunity to work with you again in the future. Thank you for your business!

October 22, 2020

scheduled maintenance service the day before .when i Got there, i was met by a friendly staff member, they have clean waiting room with ample space and free hot coffee and tea and internet! the service was More

by RUDYLADIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Oct 23, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us this excellent review! We are so glad to hear that you enjoyed your experience in the service department. We appreciate your business and hope to see you again soon!

October 21, 2020

I brought my car in for service without having an appointment scheduled at 7am. The care was done by 8:30 which was much sooner than I was expecting with the amount of cars that also showed up at th More

by AEGNOR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Oct 22, 2020 -

Fremont Toyota responded

That's great to hear, thanks for taking the time to leave this feedback! We're happy to know your appointment went smoothly and quickly. If there is anything else we can help with, please reach out!

October 21, 2020

Raffi got me in and out of the dealership in about an hour and half! I let him know ahead of time that I don't want to spend too much time inside of a dealership due to the ongoing pandemic and he made s More

by Kao S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Fremont Toyota responded

Thank you for the feedback and kind words about Raffi! He is a great asset to the team and will appreciate the shout out. We are disappointed to hear that your experience inside the dealership did not meet your expectations. We hope to use your feedback to improve future visits. We appreciate your time and hope to have the opportunity to work with you again in the future!

October 21, 2020

Ob was very knowledgeable about the new 2021 Rav4 and was able to answer all my questions which made me confident & happy to make the purchase. I will highly recommend him to my family and friends. More

by BORABORA4112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obaid Hatifi
Oct 22, 2020 -

Fremont Toyota responded

Thank you so much! It's important to us that our customers feel informed and comfortable throughout the entire buying process, so it's great to hear that Ob provided that for you. Please let us know if there is anything else you need!

October 21, 2020

Found the car we wanted with Simon's help -- Simon was friendly and patient and a pleasure to work with. However we were very unimpressed with paperwork guy: when we balked at signing the arbitration clau More

by Styg
Friendliness
Price
Recommend Dealer
No
Employees Worked With
5 stars for Simon
Oct 29, 2020 -

Fremont Toyota responded

We appreciate you taking the time to share this feedback with our team. It's great to hear that you found that Simon provided friendly and quality service, however, we're certainly disappointed that we were unable to maintain that quality through theh duration of your experience. If you'd like to discuss this further, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

Oct 29, 2020 -

Styg responded

Mark is welcome to contact me if he wishes to discuss (just leave another note here, then I'll reach out). But the only way to make this right would be to modify the sales contract to remove the arbitration clause, since I was pushed into signing it against my better judgment.

October 19, 2020

Good price, David was an excellent sales person.Process Good price, David was an excellent sales person. Process was long. We felt like the trade in offer wasn’t honest. Financing for cash purchase was More

by STOTLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAVID AMER, Fahim Ahmad
Oct 29, 2020 -

Fremont Toyota responded

Thank you for sharing this feedback with our team. Given that our team holds customer service in such high regards, we regret hearing that you think we missed that mark during your buying process. We would appreciate an opportunity to discuss this further. Please feel free to contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

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