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Fremont Toyota

Fremont, CA

4.6
6,437 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,437 reviews

August 03, 2020

Steve at Service dept provide excellent customer service as usual. Explained what service needed this time and pricing. Explained recommend service and quotation. Just wait a bit long to complete all ser More

by CHRISWDC
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Aug 04, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your experience! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future.

August 03, 2020

This dealership is reliable, honest, and trustful. They are taking care of business and serving customers well. I would recommend Fremont Toyota Dealership service to anyone. More

by DIMITRY.GRUDSKY
Recommend Dealer
Yes
Employees Worked With
Steve Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the Fremont Toyota team. Providing a wonderful service experience is a top priority for us, and we’re glad you were pleased with the service you received. We look forward to working with you again.

August 03, 2020

a bit long to get it done I brought my car to service at 7 a. I was told it will be ready by 8:15 am. At 8:45, I started checking and waiting. After 15 minutes, the rep is bac More

by DCWANG1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiais
Aug 07, 2020 -

Fremont Toyota responded

Thank you so much for taking the time to provide feedback from your recent service experience. While we’re disappointed to hear that the miscommunication may have inconvenienced you in any way, we truly appreciate you bringing this to our attention. If you’d like to talk through your experience in any further detail, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. We hope to work with you again so we can provide you with an even better experience!

August 01, 2020

Raffi is a Great Seller - Nice and quick Customer Service - He helps me to compare the cars and explain the detail very clearly. I am appreciate for his helps, and will come back Fremont Toyota. More

by Phuong Lu
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Fremont Toyota responded

We're glad to hear you had a positive experience with Raffi! Helping our customers find the best vehicle for them is so important, and we love to hear that you found yours. Thanks for your business and we'll see you back next time!

August 01, 2020

Need a car and a Sales Rep that will go above and beyond? I've spent the last 10 years of my life owning Toyota's and although this dealership don't have stellar reviews, but I decided to give it a try and en More

by BENNY.YANG94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zazai, Micheal Prak
Aug 03, 2020 -

Fremont Toyota responded

Thanks for the great review! We love to hear that David could help you find the right vehicles for you, and Michael and Robert could help with the pricing. Please don't hesitate to reach out if there is anything we can help you with moving forward. Drive safe and thanks for choosing Fremont Toyota!

July 31, 2020

David Zazai was my dealer. He’s really helpful and very professiona. Definitely would recommend him to everyone. Happy i got the car that i really want! More

by kevin R
Recommend Dealer
Yes
Employees Worked With
David Zazai
Aug 03, 2020 -

Fremont Toyota responded

Kevin, thanks for sharing your great experience with David! We're glad to hear he helped you find the new Toyota that's perfect for you. Please don't hesitate to reach out if there's anything else we can help you with. Drive safe, and thanks for choosing Fremont Toyota!

July 31, 2020

Service on my 2013 Prius I love my Service Manager, Ramiro. Everything went well! My only suggestion is when you have an appointment, why does it take 2 1/2 hours to change More

by KENRASLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Aug 03, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback, Ken. We appreciate hearing how we could improve, as well as that you had a great experience with Ramiro. Thanks for choosing Fremont Toyota and we hope to see you back next time!

July 31, 2020

My car always runs great everytime I get my service here. The service advisors are honest and not pushy to do extra service that's not necessary. More

by J.YULIT
Recommend Dealer
Yes
Employees Worked With
Sara Tello, Ramiro
Aug 03, 2020 -

Fremont Toyota responded

Thanks for the five stars! We're glad to hear you had a great experience with our service team. We pride ourselves on our knowledgeable and friendly staff. Thanks for choosing Fremont Toyota for your service and we'll see you back next time!

July 30, 2020

Raffi gave me an excellent service, he gave me the help that I needed and also made me feel like an important client thank you very much! More

by CREYES7175
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Fremont Toyota responded

Thank you very much for this review! It's awesome to hear that Raffi made your visit so enjoyable. If there is anything else we can do to help you please let us know!

July 30, 2020

Great customer service. Simon was very helpful and made the process of buying a new car very easy. I would recommend Simon to my friends and family. More

by SABUROH
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Fremont Toyota responded

We really appreciate your recommendation! Simon will be excited to hear that he made your car-buying experience so great. Please let us know if you need anything else, enjoy your new car!

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