Fremont Toyota

Very Satisfied Customer I usually go to Hayward Toyota for service even though I live in Newark. Moreover, someone recommended Fremont Toyota, I first hesitated, then I spok I usually go to Hayward Toyota for service even though I live in Newark. Moreover, someone recommended Fremont Toyota, I first hesitated, then I spoke to Eric. I sense he was sincere in really trying to help me on my first visit. As we all know going to a new place for service can be pretty trying and unsettling not knowing what to expect. Moreover, Eric stepped up to the plate and assured me they will take care of everything. When I got word my car was complete for service I had a wide smile on my face, relieved! I was even more at ease when I was told the price for servicing my car. It was certainly fair. I did not leave Fremont Toyota (in particular being female) cheated and ripped off by a male dominated environment (which is rare in my personal experience). Therefore, I have no problem recommending Fremont Toyota, because now they have a brand new customer. ME! Thank you guys....and keep up the good work.... More

Great serive manager My service manager, Steve Sako, is very professional and kind to his customer. He treated my service appoint seriously, on time and explained the deta My service manager, Steve Sako, is very professional and kind to his customer. He treated my service appoint seriously, on time and explained the details of mechanical problem. He also helped to find out the discount I can get. I will recommend my friends to come to your service department for future car services. More

My experience was excellent with this dealer buying a NEW 2014 Sienna in Jan 2014. I decided the Model and trim, Sales Manager Kuldeep Brar was extraordinary, with out him I would have NOT walked out of t 2014 Sienna in Jan 2014. I decided the Model and trim, Sales Manager Kuldeep Brar was extraordinary, with out him I would have NOT walked out of the Dealer in 90minutes. All the deal took place in 1.5hrs can u believe it. I was very clear what I want, Kuldeep did not play around or beat around the bush to push me to buy unnecessary stuff. Happily walked out with a NEW Mini Van, thank you Kuldeep and the Finance Manager as well. Rajeev Kaza More

The Service Department at Fremont Toyota should change their name to the 'rude, we don't need you business department'. Hiring such conceited, monotone, unsmiling people such as James Miller whom I dealt their name to the 'rude, we don't need you business department'. Hiring such conceited, monotone, unsmiling people such as James Miller whom I dealt with shows their inability to understand that in this day of age being rude to customers will not go unheard of. I'm happy that I can share my experience here so that other owners of their beloved Toyotas should not have to be subjugated to such encounters when servicing their vehicles. James was confrontational, wanting to have the last word, and made me feel so small in front of other customers in his office only because I complained about waiting twenty minutes in order for someone just to talk to me. When I first went to go pickup my car after Fremont Toyota called me and told me that it's ready, I looked for the original advisor to help me out, but he was no where to be found. I was told to go and talk to James because he takes care of his co-worker's work when the other one isn't available, and so I simply asked him if he can get someone to get my car which had been there to get an oil change. He told me he'll page the original advisor and that he can't help me! I was confused because the manager told me that James would help me. Anyway, the original advisor never came in. I asked James to help me out because I've been there for twenty minutes now and the person he paged might have been gone for the day. This is when James unleashed on me as began treating me like I was a nobody since I was just there for an oil change. He ruined my weekend. Never again would I ever go back to this place. More

I bought two Toyotas (one mini van and one Prius) from that dealership and have been there for services since then. The service manager was/is very professional, courteous and give you the straight talk w that dealership and have been there for services since then. The service manager was/is very professional, courteous and give you the straight talk what you need and what can be put off until future service. No pushy or the phony "fear factor" type of salesmanship. I like that kind of service. We all have to earn a living. That dealership does just that., earn the trust of its customers to make a "living," so to speak. Give it a try and if possible, ask for Steve Sako, the service advisor. A very nice and helpful guy. More

During our visit to the show room, we never felt being under pressure to purchase a car. The sales people were very helpful. The price of the car was reasonable. The show room was clean. The color of cars under pressure to purchase a car. The sales people were very helpful. The price of the car was reasonable. The show room was clean. The color of cars in the show room were chosen in good taste. More

The salesperson, was not friendly nor professional as The salesperson, was not friendly nor professional as well as very rude. He had me waiting, while he helped another customer when I was his first cus The salesperson, was not friendly nor professional as well as very rude. He had me waiting, while he helped another customer when I was his first customer. He asked another sales person to assist me. I felt disrespected and I voiced my concern for poor service to front desk. I called management and have not received a call back in regards to the actions of salesperson. More

This is our third car purchase at this dealer. They are always the lowest price and respond immediately from quote to payment within a few hours. We will buy again from them. always the lowest price and respond immediately from quote to payment within a few hours. We will buy again from them. More

Great service, it is great working with people that can actually help you in finding the right car for the right price will definitely recommend. actually help you in finding the right car for the right price will definitely recommend. More

Started with getting price. Got best price on our 2013, Prius V Three over phone. No hassle-price. Once we are at dealer, we are attended promptly. All paperwork all the way to finance went thru in less th Prius V Three over phone. No hassle-price. Once we are at dealer, we are attended promptly. All paperwork all the way to finance went thru in less than 2 hours. Never had such fast and accurate and great experience before!!! More