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Fremont Toyota

Fremont, CA

4.6
5,676 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,676 reviews

August 08, 2019

Great service They have a very friendly staff. They are very knowledgeable. They were honest and plainly layed out all options on the table. I did not feel uncomfor More

by GAVINCOX913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fuwad in Finance , David Zalmai, TERRY CARPENTER
Aug 09, 2019 -

Fremont Toyota responded

Thank you for the review, Gavin. It's great to hear our team was able to provide you with a comfortable and transparent experience, while helping you find exactly what you were looking for. Enjoy!

August 07, 2019

Great customer service This was a routine maintenance service for my car Service been carried out was explained to me in full. The customer service was excellent. Everyone More

by KAREN14940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 08, 2019 -

Fremont Toyota responded

Thank you sharing feedback from your service visit with us, Karen! Our team works hard to ensure quality work as well as high levels of customer service, so we're thrilled to hear you were able to experience it firsthand. It's also great that everyone that helped you throughout the service process was both professional and courteous. Please let us know if you need any additional help!

August 07, 2019

Customer for years Steven Sako has been a great service manager , taking care of my needs for years. So thought I would give the sales a try. They also did a great job. More

by HAMTGBILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Osmani, Jason Terada
Aug 08, 2019 -

Fremont Toyota responded

Hey, Bill. We greatly appreciate the feedback for Steve, Rick and Jason! We're glad that Steve has been able to continuously address all of your service needs over the years, and that his quality work inspired you to work with our Fremont Toyota sales team. It's also great to hear that Rick and Jason were able to best meet your buying needs and make the process as smooth as possible for you. Thank you and we hope to work with you again!

August 07, 2019

Great experience !! Unalda Chapman did a great job helping me purchase a car. Absolutely professional, courtesy and efficient. Answered all my questions, no high pressu More

by YOKOTABOY
Recommend Dealer
Yes
Employees Worked With
Unalda Chapman
Aug 08, 2019 -

Fremont Toyota responded

Thank you for the review for Unalda! She will be thrilled to see your comments on how she was able to help you and do so while offering a stress-free experience. It's awesome to hear you're willing to work with her again as well. In the meantime, please let us know if you need our help with anything!

August 06, 2019

Thank you! Our salesman, Terry, was great! We were skeptical about finding a sales person we felt we could trust and we really lucked out with Terry. He is trust More

by IRISHSF008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Zalmai, TERRY CARPENTER
Aug 07, 2019 -

Fremont Toyota responded

Terry will greatly appreciate you taking the time to share your feedback from your time spent with him. He will be especially happy to hear that you found him to be trustworthy and honest in providing you with an overall 5-star worthy experience. Thank you and we hope for an opportunity to work with you again!

August 05, 2019

Fast, Friendly - as always! Kelly and her team at Fremont Toyota are also friendly and straightforward with what my Highlander needs. I always feel welcome and that I am treated More

by JDEBACKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly in Serice
Aug 07, 2019 -

Fremont Toyota responded

Thank you for the awesome review and recommendation for Kelly and the team, JD! We're always happy to help and we look forward to doing so during your next visit with us.

August 03, 2019

Quick, friendly, unintimidating Quick service. Salesmen are friendly and aren't overly aggressive or pushy. Knew what I wanted when I came in and got what I wanted when I left. Pr More

by ED.GI.PED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack (forgot his last name but works in finance), DAVID AMER
Aug 05, 2019 -

Fremont Toyota responded

Thank you for the review, Ed! We're glad to hear you our salesmen treated you in a pleasant manner during your visit with us at Fremont Toyota. Please feel free to reach out to us if you need any additional help!

August 03, 2019

Excelente servicio Me encanto mi carro excelente servicio los vendedores muy atentos recomiendo al vendedor porque tuvo un buen trato y no me dejo venirme con las manos More

by VVERA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Fremont Toyota responded

Vera, ¡Estamos muy contentos que tenias una gran experiencia de compra en Fremont Toyota! Esperamos verlos de nuevo. ¡Muchas gracias por sus comentarios!

August 03, 2019

lack of kindness the truth is that the person who attended us at the beginning who was the seller was very kind in every way. but the person to whom we signed the doc More

by ADY.VILLA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tan Hoang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Fremont Toyota responded

Thank you for your feedback, Ady. We’re disappointed to hear that you feel you were mistreated in any way during your visit with our team, as we aim to provide the highest quality of customer service possible. Based on your comments, we would like to personally speak with you in regards to your visit so we can work to best address your concerns. At your earliest convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

August 03, 2019

Good service from Irene Cabana We are satisfied with the service. Irene is friendly and accommodating. We can call her anytime we have inquiries. Her teamwork with Shaun is effecti More

by ROG6153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Fremont Toyota responded

Thank you for the review for Irene and Shaun! It's great to hear that the two were able to work together to provide you with a high quality experience at Fremont Toyota. We appreciate your willingness to recommend the dealership and we hope to work with you again!

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