Fremont Toyota

Prompt, informative, and professional. As this was our first experience with the service center, the entire experience was top notch. When we rolled up, service greeters ask my name, conne As this was our first experience with the service center, the entire experience was top notch. When we rolled up, service greeters ask my name, connected with us, kept us informed, and outlined wait times. Service manager came out to greet us, gave us overview of this service appointment, and informed us how much time it would take. Service was completed exactly in the 2 hour time frame discussed. Then, service manager reviewed next appointment, what was involved in next appointment, and scheduled it with us. Car was washed and ready to go and we did not have to wait. In fact, even the service provider who gave us the car after the car wash smiled, greeted us, and wished us a happy day. The experience was awesome. Thank you, John Higginbotham More

Experience They offer you the great deals and give you the best offers. Satisfied with their service. It was a good experience buying our first car from them. They offer you the great deals and give you the best offers. Satisfied with their service. It was a good experience buying our first car from them. More

Great service! Service rep Mark is the best! He's the main reason I continue to have all my Toyotas serviced here. Work is done correctly and on time. Service rep Mark is the best! He's the main reason I continue to have all my Toyotas serviced here. Work is done correctly and on time. More

Very good Ken was awesome but it a little bit for me to get seen. Was told 15 mins but took more like 30 mins. Overall experience was great. Still waiting fo Ken was awesome but it a little bit for me to get seen. Was told 15 mins but took more like 30 mins. Overall experience was great. Still waiting for promised items from ken.😉 More

Great experience Naim was very helpful in this long process. He was patient and very attentive even when we were ourselves a bit indecisive. In the end we were success Naim was very helpful in this long process. He was patient and very attentive even when we were ourselves a bit indecisive. In the end we were successful in picking the right car for our family, and we also received the best deal at this dealership. Would recommend their service to friends and family More

Great service Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car bac Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car back for service was very friendly and seemed to enjoy his work! More

Very friendly service. Confident, knowledgeable. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. Thank You. More

Great Service Deparment Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with t Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with them is like talking with family or your best friends I recommend them 100% More

My 2018 Camry! I placed my order using a buying service via the internet to 4 dealers and the best price that came back was from Ken Costa of Fremont Toyota. No othe I placed my order using a buying service via the internet to 4 dealers and the best price that came back was from Ken Costa of Fremont Toyota. No other dealer would match the price with the options I requested. We met around 2pm on 12/6, test drove the car. Ken gave me information on each of the new safety options as my 2004 Camry didn't have all the new safety features. Before I drove off the lot, he went over a list of items and was very helpful on options. Ken was professional and easy to deal with. I am happy with my new car and the mileage is good. I read the manual and I wanted a feature that opens all of the windows with a click of a button. It's a nice feature when it is hot out. 12/14/2018 Ken directed me the service department and it was taken care of within 1 1/2 hours and for a cost. I do not see Zack on the list of names, so I'm leaving my review here. I gave the dealer 4 stars, as the finance guy named Zack did not return my call me after I left him two messages. The insurance company required the name of the bank that holds the title. Found the name of the fiance company 12/14/2018 when I had the feature added. I had approved financing though someone else but Toyota was able to get a bit lower interest rate, so I went with that. I left around 4pm to get a cashiers check and when I returned around 5 pm, Zack was gone and I was dealing with someone else. That threw me for a loop as he never mentioned that I would be dealing with someone else. I gave the check to the new guy and I was on my way. A simple phone call to let me know what finance company would have been the right thing to do. This was the only disappointment of my transaction. More

Service with love Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealershi Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealership and feel the difference. More