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Fremont Toyota

Fremont, CA

4.6
4,790 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,790 reviews

March 06, 2013

I had a pleasant purchasing experience, but I had to have new tail lights installed as the ones on the vehicle I purchased had been stolen. I was told on Saturday that my new truck would be ready for pick up More

by JennJohnson2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel (service manager
Mar 06, 2013 -

Fremont Toyota responded

Jenn, I would personally like to apologize for any confusion you may have experienced while getting your truck serviced at Fremont Toyota. Our top priority is delivering excellent customer service and I’m disappointed that you felt frustrated and dissatisfied with our communication. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution. Please contact me at your earliest convenience. Sincerely, Rachel Ghiringhelli, Customer Relations Manager, rachel@fremonttoyota.com

March 06, 2013

Their service is very convenient and fast,the staff was very warm and would often ask what we needed.The employee helped me find the car which I want.And the prices in my budget. More

by erinlee93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Chang
Mar 07, 2013 -

Fremont Toyota responded

I’d like to start off by thanking you for taking the time to leave this excellent review and rating for us. We work very hard to provide our guests with convenient and efficient service so it’s great to hear that we were able to deliver on this promise. I sincerely hope you’re enjoying your new car. If you have any further questions or comments, feel free to call or stop by. Also, be sure to visit us on Twitter to take advantage of our exclusive offers! Thanks again, Robert Jordan, Marketing Director, robert@fremonttoyota.com

January 24, 2013

I went to this dealer all the time. Friendly and so considerable. Because so many ppl like this dealer, better to call to make an appointment ahead to avoid waiting. Overall, perfect experience! More

by Nan Yao
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Shahgholian
Feb 11, 2013 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. We work hard as a team to ensure our customers always receive great service at Fremont Toyota. It is so good to know that yours was overall the “perfect experience”. Please, do not hesitate to contact us if there is absolutely anything else we could do for you. Best Regards, Robert Jordan, Marketing Director, robert@fremonttoyota.com

January 24, 2013

Leo was very friendly to help us to search around the car. Once he discovered that I have spoke with a sale person, he changed his attitude and be very rude and reject to service me. That's day was my More

by Rabbit_94538
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo
January 18, 2013

My experience at obtaining a car loan and purchasing a vehicle was excellent in everyway. The sales associate listened to my particilar circumstances, gave me some valuable purchasing advice and ultima More

by Tomyeiras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Esfahani
Feb 11, 2013 -

Fremont Toyota responded

I am so glad to hear your experience at Fremont Toyota was excellent in every way! We pride ourselves on delivering detail-oriented and personalized sales to each and every guest. It is very nice to hear that we were able to exceed your expectations during you visit at our dealership. If you have any questions or concerns, feel free to contact us anytime. Sincerely, Robert Jordan, Marketing Director, robert@fremonttoyota.com

January 11, 2013

I bought a new vehicle from this dealership and got a aftermarket accessories added to the vehicle. After sometime I noticed an issue with the workmanship (a damage to the vehicle in the area where the a More

by aloksaraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aftermarket accessory installatin/ Customer experience team
December 31, 2012

Our service person was fabulous. He got my daughter's vehicle serviced during a heavy holiday time, so that she could return to college with a safe vehicle. Thank you! Michael even offerred to stay lat More

by 911Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Start
Feb 11, 2013 -

Fremont Toyota responded

Thank you for taking the time to write this excellent review! I’m so happy to hear you were pleased with our service and that your daughter was able to return to college in a safe vehicle. At Fremont Toyota, achieving high levels of customer satisfaction is our top priority. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope to see you again in the future! Best Regards, Robert Jordan, Marketing Director, robert@fremonttoyota.com

December 04, 2012

I have nothing but the best service and satisfaction with all of Fremont Toyota! the Dealership is clean,courteous,friendly,the employees from the parts department to the service department to the sales depa More

by G-ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2013 -

Fremont Toyota responded

I am very ecstatic to hear that you received nothing but the best service while at Fremont Toyota! It is important to us that our guests leave feeling fully satisfied so it’s great to know that we went beyond your expectations and provided you with such a memorable experience. We pride ourselves on being “courteous and friendly” and I’m glad you thought all our employees were very outstanding and welcoming. Feel free to call or stop by anytime if you have any other questions or comments. Sincerely, Robert Jordan, Marketing Director, robert@fremonttoyota.com

November 30, 2012

I bought a Toyota Camry in 2001. I have been servicing my car since 2001 until now. I love my car, and I never had any problems, except maintenance. All the times I serviced my car, I got excellent servi More

by Dolores McKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Feb 11, 2013 -

Fremont Toyota responded

Dolores, thank you so much for leaving us this great review and rating. I am very happy to hear that we were able to help you maintain your beloved Camry! We work very hard to ensure that each of our customers is satisfied with our service. It is great to hear that we were able to meet this goal with you. We sincerely hope to see you the next time you have any servicing needs! Best Regards, Robert Jordan, Marketing Director, robert@fremonttoyota.com

November 23, 2012

They do a pretty good marketing gimmick to drive you out of your houses to their showroom by luring you with low quotes via email. The internet sales manager had emailed a OUT OF DOOR ( Inclusive taxes, reg More

by Sameer Iyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Cal.
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