Fremont Toyota
Fremont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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I had a pleasant purchasing experience, but I had to have new tail lights installed as the ones on the vehicle I purchased had been stolen. I was told on Saturday that my new truck would be ready for pick up new tail lights installed as the ones on the vehicle I purchased had been stolen. I was told on Saturday that my new truck would be ready for pick up on Monday. I had to call the service department 4 times on Monday to try and get an update on the status of my vehicle. At one point the receptionist looked up my truck and told me that it was being worked on. It took me 4 hours to get a hold of the service manager, Israel, who was in charge of my truck. I had left him a message & tried to have him paged. I also tried to speak to another manager, but none were available for me. I ONLY WANTED AN UPDATE ON MY VEHICLE. Finally, when I told the receptionist I was on my way to pick up the truck, she was able to get Israel on the phone. He was surprised that my sales rep. didn't call me to update me....I don't think it was my sales persons responsibility to call me, since my truck was in the service department and had been assigned to a service manager. (besides that I happen to know my salesperson is off on Monday/Tuesdays). ALL I NEEDED WAS SOME FORM OF COMMUNICATION! I wasn't asking for anything more than what I should have gotten. My truck is supposed to ready today (Tuesday) and I've been told it will be delivered to me at work. (fingers crossed). I would recommend the dealership for purchasing a vehicle, but if this is how the service department operates, i'll be looking to take my maintenance some place else. More
Their service is very convenient and fast,the staff was very warm and would often ask what we needed.The employee helped me find the car which I want.And the prices in my budget. very warm and would often ask what we needed.The employee helped me find the car which I want.And the prices in my budget. More
I went to this dealer all the time. Friendly and so considerable. Because so many ppl like this dealer, better to call to make an appointment ahead to avoid waiting. Overall, perfect experience! considerable. Because so many ppl like this dealer, better to call to make an appointment ahead to avoid waiting. Overall, perfect experience! More
Leo was very friendly to help us to search around the car. Once he discovered that I have spoke with a sale person, he changed his attitude and be very rude and reject to service me. That's day was my car. Once he discovered that I have spoke with a sale person, he changed his attitude and be very rude and reject to service me. That's day was my day to try on all plug in car in different brand so I can decide which one to buy. I have a Toyota before and Toyota got my information because I bring my car to service. The sale person that I spokw over the phone on Friday is not working on Sunday. Is that mean I need to stop shopping because he is not there? Should I fit my own time on shopping car or your sale person time??? Toyota need to work on customer Service skill and commission issue on Sale Team!!! More
My experience at obtaining a car loan and purchasing a vehicle was excellent in everyway. The sales associate listened to my particilar circumstances, gave me some valuable purchasing advice and ultima vehicle was excellent in everyway. The sales associate listened to my particilar circumstances, gave me some valuable purchasing advice and ultimately was responsible for me making a purchase free from stress. More
I bought a new vehicle from this dealership and got a aftermarket accessories added to the vehicle. After sometime I noticed an issue with the workmanship (a damage to the vehicle in the area where the a aftermarket accessories added to the vehicle. After sometime I noticed an issue with the workmanship (a damage to the vehicle in the area where the accessory was installed) and promptly reported to the dealer. Even after 4-5 months of repeated follow-up I do not see anything moving. Approaching them is like they are doing me a favor even talking to me. Still the issue is not resolved and I have to explain the same problem multiple times to the dealer and still no clue what is going on whether they are doing something or not doing or sitting tight on it. More
Our service person was fabulous. He got my daughter's vehicle serviced during a heavy holiday time, so that she could return to college with a safe vehicle. Thank you! Michael even offerred to stay lat vehicle serviced during a heavy holiday time, so that she could return to college with a safe vehicle. Thank you! Michael even offerred to stay late so that we could pick up our vehicle after hours. More
I have nothing but the best service and satisfaction with all of Fremont Toyota! the Dealership is clean,courteous,friendly,the employees from the parts department to the service department to the sales depa all of Fremont Toyota! the Dealership is clean,courteous,friendly,the employees from the parts department to the service department to the sales department and Mechanics are outstanding in doing there jobs! More
I bought a Toyota Camry in 2001. I have been servicing my car since 2001 until now. I love my car, and I never had any problems, except maintenance. All the times I serviced my car, I got excellent servi my car since 2001 until now. I love my car, and I never had any problems, except maintenance. All the times I serviced my car, I got excellent service and my car keeps running. I feel lucky! Thank you! Dolores More
They do a pretty good marketing gimmick to drive you out of your houses to their showroom by luring you with low quotes via email. The internet sales manager had emailed a OUT OF DOOR ( Inclusive taxes, reg of your houses to their showroom by luring you with low quotes via email. The internet sales manager had emailed a OUT OF DOOR ( Inclusive taxes, registration etc.) price for Toyota Camry SE and when we went to the showroom they said the quote was wrong and given for a lower model etc... Wasted couple hours making us run around wait and then giving a new OUT OF DOOR price for a Toyota Camry SE that was over $2500 more than what the initial quote we had received for the same car via email. Also they had mentioned when we walked in "If you received a quote from us we have to honor it. It is a STATE LAW." And they surely just played off saying- It was a mistake. Be cautious and make sure you do a due diligence before driving all the way to the Fremont Toyota showroom. More