Fremont Toyota

Its one of the best.I visited diffrent place their excellent costumer service made to buy my dream car from them . Thanks toyota fremont family . I suggest everybody just to visit once u will see the excellent costumer service made to buy my dream car from them . Thanks toyota fremont family . I suggest everybody just to visit once u will see the difference. More

They were friendly and helped me get a car suitable for my family and I at a good price with monthly payments affordable by us. my family and I at a good price with monthly payments affordable by us. More

A vehicle purchase is always a nerve racking experience. Driving up I feel like a carcass, for lack of a better term, up against the vultures just waiting to scoop in on me. Ed Tuason happened to be out whe Driving up I feel like a carcass, for lack of a better term, up against the vultures just waiting to scoop in on me. Ed Tuason happened to be out when we pulled up. I could immediately tell he wasn't one of those pompous and arrogant sales people. We did our homework before arriving at the dealership and actually viewed the vehicle during closed hours to avoid that high pressure feeling that we anticipated. To our complete surprise, there was none of that vibe at this dealership. Ed opened up the vehicle, pointed out its highlights, and took us out for a test drive. After pulling back in we sat down inside the showroom to work out the deal. Toyota has this philosophy of what I like to call "no B.S." pricing. Their best price was already marked and was backed up by sharing with us KBB's fair retail value, which we had also brought with us in an effort to be armed with our best buying power, and Carfax report. We still, of course, asked for more off and Ed dealt with it professionally. The Sales Manager ALWAYS has to get involved, a part of due process that I generally completely despise but, again to our surprise, another professional who treated us respectfully and without a pompous attitude. Although he disagreed with the amount for which we were asking, he agreed to take it to the used car manager for consideration....We got what we wanted. Deal was done in fewer than 30 minutes. Including test drive and finance, I think the whole deal took about an hour. It was once of the most pleasant (as pleasant as car buying can be) experiences we've had at a dealership. Two thumbs up for this dealership and two more thumbs up for Toyota Motor Credit - ended up having to return to the dealership to sign a new contract for a lower finance rate! More

The sales and Service was great. It was a Certified Pre-Owned car. 2007 Camry. After about 2 weeks the engine starting ticking and the key fob started working intermittently. They finally called me Pre-Owned car. 2007 Camry. After about 2 weeks the engine starting ticking and the key fob started working intermittently. They finally called me to tell me that the books for my car and my 2nd key were available. When I picked it up the key fob didn't work. I asked them when they could check the car about the ticking noise. The Service Manager said they would call me on Monday for an appointment. They never called. I had to call on Tuesday to get the appointment just to arrive and find out that the appointment was made with the wrong service department and had to be rescheduled. We will see tomorrow how things go as that is when I have to go back in. We are 1 month in now and its still not taken care of. Everything was great until the service department issues. Feeling very frustrated and things like this is why I kept my old car so long... i hate dealing with this stuff. More

It was not about the sale, it was about the customer service. I went in for a truck, but they respected the fact that I wanted to look at all my options- cars, SUVs, etc. It was very important to me t service. I went in for a truck, but they respected the fact that I wanted to look at all my options- cars, SUVs, etc. It was very important to me to look at all my options, compare, and make the best financial decision; they allowed me the time without been "pushy". Ajay and Julie were very accommodating and work great as a team. I will and would recommend anyone looking for the Toyota vehicle to go to Fremont Toyota off Auto Mall Pkwy and ask for Ajay and Julie. More

I been to other dealers and spoke to many salesman but this paticular dealership gave me a great service and help me with the car that i want, instead of pushing me to buy cars i dont want like other card this paticular dealership gave me a great service and help me with the car that i want, instead of pushing me to buy cars i dont want like other cardealers do. But overall i believe and i will definitely recomend Mr. Robert Taguinod to my family members who is buying an afforable car or a car of their dreams. Actually i gave my cousin his phone number and set up an appointment so he can look at the car well best of luck... More

Buyers Beware: If you are considering purchasing a car Buyers Beware: If you are considering purchasing a car from Fremont Toyota, think again. The sales associate quoted me a price for the car, fully lo Buyers Beware: If you are considering purchasing a car from Fremont Toyota, think again. The sales associate quoted me a price for the car, fully loaded with 2 separate $1000 rebates. One for being a new grad and one for paying cash. I was given this price in writing, the vehicle was ordered and was told it would be ready in a week. I was also given the option to finance the vehicle with 0% APR, but still get the $1000 new grad rebate. The car arrived in 3 days, great! Walk in, cash ready, only to be told the cash rebate does not apply and that if I would like to use the $1000 new grad rebate, I need to finance the vehicle, but not at the 0% APR I was garaunteed, but at a 2.99% interest rate. Turns out the sales person didn't understand the promotion and never spoke with the sales manager before finalizing the price. I spoke with the sales manager, Abdel Rghai, and described him my situation: that I walked in to the dealership, promised a price for a vehicle in writing, only to be told none of the promotions I was being offered applied. He tried to talk me into financing and basically punished me for wanting to pay cash. He then told me that there was nothing else he could do, and that if I didn't want the car, someone else would be willing to pay for it and to take my business elsewhere. As I was trying to get advice from my family member during this deal, the sales associate made me feel incompetent by telling me that I should decide for myself instead of having someone else pull strings for me (my family member). I was shocked that Mr. Rhgai would not uphold the promotions that I was offered in writing by the sales associate. This dealership is greedy and it is obvious the customer does not matter at Fremont Toyota. Shame on you. More

We came to Fremont to help our sister buy her first car. David Briones help us out and he was so great! He explain things to us and show my sister as if he were buying the car for his daughter. He understa David Briones help us out and he was so great! He explain things to us and show my sister as if he were buying the car for his daughter. He understand that she is young and does not have lot of driving experience. He seem to really care about his customer more than just trying to make a sell. Definitely look for David if you are looking to buy a car. I would highly recommend and you won't be disappoint. He is friendly and very helpful. He also help us call our insurance company as we were not totally prepare when we came in to buy a car. Definitely look for David Briones when you are there! More

When I Go to Fremont Toyota to have my Oil changed or my truck serviced I know that I will be in good hands. I have always been leery of mechanics or service writers, but at Fremont Toyota, I feel assure truck serviced I know that I will be in good hands. I have always been leery of mechanics or service writers, but at Fremont Toyota, I feel assured that they will do the best for me. I thank them all the time and they don't know it, because when I get on the road I am thankful They took care of my truck. Sincerely, Sherry Sasum More

Our Prius has been serviced at Fremont Toyota almost from its first mile - now at 280K, we are very satisfied with everything Fremont Toyota has done. Routine service is always performed efficiently, and the its first mile - now at 280K, we are very satisfied with everything Fremont Toyota has done. Routine service is always performed efficiently, and the rare major problems (like replacing the catalytic converter) have been handled well. The consistency of long-term service managers like Steve Sako and Ramiro Orozco makes Fremont Toyota an exceptional organization. More