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Fremont Toyota

Fremont, CA

4.6
4,790 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,790 reviews

December 16, 2013

The salesperson, was not friendly nor professional as The salesperson, was not friendly nor professional as well as very rude. He had me waiting, while he helped another customer when I was his first cus More

by aerobicgurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kal Nezami
Dec 23, 2013 -

Fremont Toyota responded

I'm sorry you feel this way about your recent visit, although I'm glad you took the time to let me know about it. Customer service is our top priority, and your review raises some concerns for me. I'd like to speak with you about it in detail and attempt to resolve it. Please contact me at your earliest convenience. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

November 30, 2013

This is our third car purchase at this dealer. They are always the lowest price and respond immediately from quote to payment within a few hours. We will buy again from them. More

by Hungdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dian
Dec 02, 2013 -

Fremont Toyota responded

Thanks you for the wonderful review, and congratulations on your purchase! Efficiency and customer service are at the top of our priority list, and it's great to hear how pleasant we were able to make your purchase. We'll look forward to seeing you again for your fourth purchase. Best, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

November 05, 2013

Great service, it is great working with people that can actually help you in finding the right car for the right price will definitely recommend. More

by lzar14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert taginod
Nov 06, 2013 -

Fremont Toyota responded

Thank you so much for the kind review, and congrats on the car! Customer service is our top priority, and we always try to do whatever it takes to provide all our customers with pleasant car-shopping experiences. Come back and see us if you need anything in the future, and don't forget to check us out on Facebook and Twitter for our latest promotions. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

October 29, 2013

Started with getting price. Got best price on our 2013, Prius V Three over phone. No hassle-price. Once we are at dealer, we are attended promptly. All paperwork all the way to finance went thru in less th More

by priusv3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
Oct 30, 2013 -

Fremont Toyota responded

Thank you so much for taking the time to leave us such a wonderful review, and congratulations on the Prius V! Our staff makes every effort to ensure that all our customers drive home happy, and it's great to hear your praise. Be sure to come back and see us if you need anything in the future, and don't forget to check us out on Facebook and Twitter. Best, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

October 18, 2013

I called on a Friday for an early morning Saturday service. I was greeted by Daniel who was clean, courteous and friendly. He was knowledgeable and respectful. When I explained to him that the proble More

by MJP5nsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 21, 2013 -

Fremont Toyota responded

Thank you so much for leaving such a wonderful review! Daniel is part of a very dedicated team that strives to ensure a pleasant service experience for all of our customers. He'll be delighted to hear your praise. Be sure to come back if you need anything in the future. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

October 09, 2013

My wife and I were very satisfied with our recent experience at Fremont Toyota. Johanna Madjus, our sales person, was patient, helpful and gave us the opportunity to make our decisions in a caring a More

by Dougdoerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johanna Madjus
Oct 10, 2013 -

Fremont Toyota responded

Thank you so much for taking the time to leave such a great review! Johanna is part of a dedicated team that strives to ensure every one of our customers experiences exactly what you describe, a stress-free and pleasant car-shopping experience. Be sure to come back and see us if you need anything in the future, and don't forget to check out our Facebook and Twitter for our latest promotions. Best, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

September 16, 2013

I was very reluctant to visit a car dealership as my past experiences with car sales people have always been unpleasant ones. Rachel Ghiringhelli quickly put all my anxieties of dealing with a pushy, patroni More

by TuffPrius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Ghiringhelli
Sep 18, 2013 -

Fremont Toyota responded

Thank you so much for the glowing review! We all try very hard to make sure all car-shopping experiences at Fremont Toyota are pleasant ones. Please come back and see us for any future needs you may have, and don't forget to check us out on Facebook and Twitter for our latest specials and deals. Best, Robert Jordan | Marketing Director | robert@fremonttoyota.com

September 15, 2013

following is why i rated Fremont Toyota a zero star business: i took my Toyota in to have my brakes serviced, i was charged $700 and my brakes are still malfunctioning. I then took it to an honest 5 st More

by allisoneaster
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all
Oct 09, 2013 -

Fremont Toyota responded

I'm sorry that you feel this way. I assure you that our top priority is customer service and that our staff strives to make sure that every single one of our customers drives away happy. Now this isn't always possible, so I appreciate very much that you brought your experience to my attention. I'd like to speak with you about this situation. Please contact me at your earliest convenience. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

September 13, 2013

This was the first time I purchased a car from Fremont Toyota. The only reason I rate the Quality of Work at 4 is because the dealer did not wax the new car I purchased in order for it to be truely shiny More

by agooddea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Robert Taguinod
Sep 13, 2013 -

Fremont Toyota responded

Thank you for the very kind review of Fremont Toyota, and congratulations on your new car! We will pass along your kind words to Robert as well. He is an important part of a team dedicated to providing you with the best possible car buying experience, by listening to your needs and helping you to find what you are looking for. Our no-hassle, no-stress environment is aimed at earning your satisfaction. We look forward to seeing you again. Remember, for updates and online specials, like us on Facebook and follow us on Twitter. Regards, Robert Jordan | Marketing Director | robert@fremonttoyota.com

July 30, 2013

Salesperson was very helpful, precise to the point & very courteous. He made us feel very comfortable & attended to our needs. He has a good demeanor & pleasant personality. This guy is born to be a sal More

by blit911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey
Aug 01, 2013 -

Fremont Toyota responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership, and I am pleased that our team showed you this dedication. We hope that you will continue to come to us for any of your automotive needs! Be sure to follow us on Facebook and Twitter to stay current on our latest news and special offers. Sincerely, Robert Jordan | Marketing Director | robert@fremonttoyota.com

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