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Fremont Toyota

Fremont, CA

4.6
4,790 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,790 reviews

September 24, 2014

Very bad customer service I just bought a brand new 2014 Toyota Sienna last week from this dealership. Today I brought in my minivan to install a backing radar system. When I r More

by arthurwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie C., Linda P., Rachael
August 20, 2014

GREAT Experience Purchased a Toyota 4Runner in about 2 hours - Must say that Kal Nezami was great to work with on my purchase. Kal helped me out with all the informati More

by Wicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kal Nezami
Aug 22, 2014 -

Fremont Toyota responded

Wicky, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that Kal provided you the best dealer experience ever! Thank you so much and congratulations on your purchase. If you have any further needs, do not hesitate to come back to see us. Take care! Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

August 05, 2014

Fremont Toyota is great I had a great experience with Fremont Toyota with the purchase of my 2014 Highlander XLE. Thank you Femont Toyota! Very friendly service also, which I More

by depstein56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
-
Aug 05, 2014 -

Fremont Toyota responded

We love hearing about customers that have a terrific experience at Fremont Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Congratulations on your new 2014 Highlander XLE and we look forward to seeing you at our dealership in the future. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

July 26, 2014

Did extra work to get me the exact car I wanted This dealershiip was extremely courteous and persistent in getting me the exact car I wanted. I originally came to Fremont Toyota all the way from San More

by vince.leamons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taquinod
Jul 29, 2014 -

Fremont Toyota responded

Vince, thank you for the wonderful review and for taking the time to come to Fremont Toyota from Santa Cruz. Congratulations on your new purchase, and we are glad our determination to deliver detail-oriented, honest, and personalized customer service paid off. We hope whenever you're in the market for a new vehicle, you won't hesitate to stop by and come see us. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

April 27, 2014

Very Satisfied Customer I usually go to Hayward Toyota for service even though I live in Newark. Moreover, someone recommended Fremont Toyota, I first hesitated, then I spok More

by Nefertiti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Murguia
Apr 28, 2014 -

Fremont Toyota responded

Thank you for the wonderful fan and we are truly excited to have gained a new customer following your recent experience with us. We are excited to provide you with the same great service going forward for any of your automotive needs. Also, remember to find us on Facebook and Twitter for exclusive content and specials from our service department! Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

April 21, 2014

Great serive manager My service manager, Steve Sako, is very professional and kind to his customer. He treated my service appoint seriously, on time and explained the deta More

by User-7b80eabebc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Apr 22, 2014 -

Fremont Toyota responded

I'm glad to know you had a great service experience with us, we truly appreciate the 5-star endorsement! I will pass along your kind words to Steve and we hope to see you again in the future for any of your automotive needs. Also, remember to find us on Facebook and Twitter for the latest news and specials from our service department! Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

February 21, 2014

My experience was excellent with this dealer buying a NEW 2014 Sienna in Jan 2014. I decided the Model and trim, Sales Manager Kuldeep Brar was extraordinary, with out him I would have NOT walked out of t More

by RajeevKaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
Feb 24, 2014 -

Fremont Toyota responded

Rajeev - Congratulations on your new Sienna! I'm glad the team took great care of you and helped you out in a timely manner. We look forward to providing you with all of your automotive needs and remember to finding us on Facebook and Twitter for the latest specials from our service department. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

February 03, 2014

The Service Department at Fremont Toyota should change their name to the 'rude, we don't need you business department'. Hiring such conceited, monotone, unsmiling people such as James Miller whom I dealt More

by Joefmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Miller
Feb 24, 2014 -

Fremont Toyota responded

I'm sorry you feel this way about your recent experiences, although I'm glad you brought it to my attention. Customer service is our top priority, and if we're not providing great customer service, then something needs to be done. I'd like to speak with you about this in further detail to get a better understanding of the situation. Please contact me at your earliest convenience so we can discuss. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

December 30, 2013

I bought two Toyotas (one mini van and one Prius) from that dealership and have been there for services since then. The service manager was/is very professional, courteous and give you the straight talk w More

by jshein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jan 02, 2014 -

Fremont Toyota responded

Thank you for taking the time to write this review! Quality customer service is our top priority, and I am grateful to hear our staff was so accommodating to your car-purchasing and service needs! We thank you for your continued business as well as your recommendation. We look forward to working with you in the future. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

December 30, 2013

During our visit to the show room, we never felt being under pressure to purchase a car. The sales people were very helpful. The price of the car was reasonable. The show room was clean. The color of cars More

by zamanm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce , Mike
Jan 02, 2014 -

Fremont Toyota responded

Thank you for this wonderful review and congratulations on your new car! We are extremely happy that you were pleased with our staff, prices, and facility! Customer service is without a doubt our number one priority here at Fremont Toyota and I am delighted to hear our staff provided the service you deserve. We certainly appreciate the kind words and look forward to assisting you in the future with any automotive needs! Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com

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