Fremont Toyota

underwhelmed by the extent of (prepaid) maintenance I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was v I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was visual inspection. I didn't even get a car wash, that other Toyota dealerships provided. The fellow who handled it was polite. More

I am visiting March 2nd 2020 in Fremont Toyota my car first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company More

Mark Muth isvery friendly, professional & trustworthy in addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART More

My salesman was excellent. He was very friendly and did not pressure me. That being said...The service and experience was great until I got ready to sign my financing documents. There was $8075 worth of de not pressure me. That being said...The service and experience was great until I got ready to sign my financing documents. There was $8075 worth of dealer “options” added to my financed amount. $2995 for an extended warranty (on a new vehicle), $1700 for future maintenance, $1295 for lifetime tire and wheel insurance, $895 for jet clear coat, $895 for safe link anti-theft GPS, and $295 for a lifetime battery warranty. Any or all of this would have been fine if I was told upfront before adding it to the amount I was to finance. My monthly payment was $124 more than it would have been without these added “options”. Luckily I knew what my monthly payment should have been, and started asking questions when I noticed the amount was not correct. These “options” should have been discussed one by one, and then ask if I was interested in them. You just don’t add $8075 to my bill without discussing it first. And, my state is a “No cool down period state”. Which means I would have been stuck with them if I had not noticed them before signing. This ruined the experience for me. However, I would still recommend the dealership, as long as you review your financing paperwork before signing. I got a great deal and the salesman was excellent. This is why I gave 3 stars and not less. More

Great experience! I really felt that my sales person Fahim was truly working for my best interest and doing all he could for me. Finance moved quickly and explained every option I have without being pus Fahim was truly working for my best interest and doing all he could for me. Finance moved quickly and explained every option I have without being pushy. I would highly recommend this store and Fahim to anyone I know looking to buy a Toyota. More

Friendly service and good price. Sales man, he explained well as far as purchasing a car. He gave me a good deal. I am driving the new car now and very satisfy it. I would highly reco Sales man, he explained well as far as purchasing a car. He gave me a good deal. I am driving the new car now and very satisfy it. I would highly recommend him and this dealer. More

Great Service Had my brakes done correctly by the Toyota dealership. Toyota identified other issues with tires that were taken care of also. I would recommend this Had my brakes done correctly by the Toyota dealership. Toyota identified other issues with tires that were taken care of also. I would recommend this dealership. More

Thank you Pasha for the excellent service, for sticking to a deal you made with a random person on the phone and for getting me in and out in my new ride faster than it takes to buy a cell phone. It was to a deal you made with a random person on the phone and for getting me in and out in my new ride faster than it takes to buy a cell phone. It was a pleasure to deal with you. More

I was told Maintenance work would tak 1.5 hours but it took almost 3 hours - almost double the time over the original estimate of work. Hence. it was not a good customer experience. I hope next time work took almost 3 hours - almost double the time over the original estimate of work. Hence. it was not a good customer experience. I hope next time work time estimates are somewhat accurate. More

I was very happy with service I received here at Fremont Toyota made my purchase easy an very knowledgeable I will be coming again for the service Toyota made my purchase easy an very knowledgeable I will be coming again for the service More