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Fremont Toyota

Fremont, CA

4.6
5,665 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,665 reviews

May 19, 2020

Pat is an excellent service rep. Everything was fine except I am missing some faux screw heads off of my center caps for my wheels. I actually found 1 in the center cap after I heard More

by CGGREEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
May 21, 2020 -

Fremont Toyota responded

Thank you for providing your feedback in regards to your recent service visit. We are happy to know that you enjoyed your experience working with Pat! We would definitely like to discuss the issue that you referenced. Please contact markhashimi@fremonttoyota.com or stop by the dealership at your convenience so we can assist you.

Mar 31, 2023 -

CGGREEN66 responded

I will always take my Toyota vehicles to Pat at Fremont Toyota for service!

May 18, 2020

had very good experiance Fremont Toyota is the best dealer in calif. ,best costumer service from sales people, {Ken} to desk manager {Mark Jacob} he is a pro and very nice and More

by 101VALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Fremont Toyota responded

Thank you for the amazing feedback! We are happy to know Ken and Mark were able to take care of you during your visit. Please let us know if we can do anything else for you in the future!

May 18, 2020

Great People My experience at Toyota Scion Fremont was filled with friendly people. Patrick O'Brien went out of his way to make sure that I was completely happy wi More

by BOBBIBURNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Brien
May 20, 2020 -

Fremont Toyota responded

Thanks for the great review! Patrick is a great asset to our team and he will be happy to hear your compliments. We look forward to seeing you again in the future!

May 18, 2020

Service quality is as expected - great job Service quality is as expected, no surprises. We had 80K miles service for RAV4 EV. They changed the coolant for both battery and motor. So far so g More

by HOKMINLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramero
May 20, 2020 -

Fremont Toyota responded

Thanks for the great review! Please let us know if we can help in any other way moving forward.

May 18, 2020

Excellent service teams for customers Toyota service teams perform their jobs in a professional way. Their service managers and technicians follow company's specifications to examine my ca More

by User-7b80eabebc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
May 20, 2020 -

Fremont Toyota responded

Thank you for your kind words and perfect rating! We always strive to provide high-quality customer care for every visitor we get. We look forward to seeing you next time.

May 18, 2020

As soon as you arrive, professional and helpful. Estimated cost before work is done is very helpful. Future car needs report. So far, would return More

by OSTOCKMAN
Recommend Dealer
Yes
Employees Worked With
TAREGH DAVAR
May 20, 2020 -

Fremont Toyota responded

Thanks for the 5 stars! We pride ourselves on providing high quality and transparent customer service. If we can assist in the future, please reach out to us.

May 16, 2020

The people are very nice and accommodating. The place was very clean and very nice. They have a lot of car selection to choose on. More

by AMC103090
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Razvan / Shah Musheer
May 18, 2020 -

Fremont Toyota responded

Thank you for taking the time to illustrate your experience with Fremont Toyota. We are pleased to hear your visit with us was nothing other than a five-star experience and that you were well accommodated throughout. We try our best to provide an excellent presentation of our facility and we are glad it was to your liking. We hope we can continue to accommodate you in the future with any of your vehicle needs or updates. Thank you for choosing Fremont Toyota and we hope to see you again.

May 15, 2020

Great customer care, answered all my questions, they processed my paperwork real fast and gave me a great deal. I will definitely be returning again and referring business. Thank you More

by CHRISHOTAKI
Recommend Dealer
Yes
Employees Worked With
David Nazrani and his teamate
May 18, 2020 -

Fremont Toyota responded

That's awesome. Thank you for taking the time to provide this awesome feedback and amazing rating. We are so glad that our team kept you well informed and got you a deal that you were pleased with. Also, thank you for deciding to be a returning customer. We look forward to maintaining this excellent level of service for you in the future. Enjoy your new vehicle and we look forward to seeing you again.

May 15, 2020

6 month warranty ! Mr. Gonzales (Service Rep) was polite and had me in and out fast! wanted to have "Toyota" acknowledge his ability to explain what was performed on my More

by LILANANBOB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mura
May 18, 2020 -

Fremont Toyota responded

Thank you for spotlighting Mr. Gonzales. He is a major part of our team and we are glad you had a chance to work with him. We'll be sure to share with him this feedback as well with the rest of our team. Thank you for choosing Fremont Toyota and we hope to see you again to maintain this level of service for you.

May 15, 2020

The service here is unlike other Toyota dealerships near by. Here you are partnered with for meeting your needs & valued. They will explain and ensure you know your options! Love these people! More

by sherigeesey
Recommend Dealer
Yes
Employees Worked With
Abe Ibrahimi, Claudia Aguila
May 18, 2020 -

Fremont Toyota responded

Our customers are unlike no other as well! Thank you Sheri for taking the time to provide your valued feedback and this extraordinary recommendation. We are so glad to hear that, with us, your needs & values are met. We'll be sure to pass this review along to our staff and show their valued work. We hope you always feel free to reach out to us at any time. Thank you for being such a loyal customer and we look forward to seeing you again.

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