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Fremont Toyota

Fremont, CA

4.6
4,543 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,543 reviews

December 24, 2019

Requested for washing it was not done also wheel allignment not satisfied . Right wheel pulling other side...... I took appointment for service when I went there I couldn’t find my name in the list.... More

by SANTOSHBHAINAIK269
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Dec 27, 2019 -

Fremont Toyota responded

We appreciate you sharing your feedback with us. We would appreciate the opportunity to personally address some of your concerns so we can make sure they are adequately addressed. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

December 23, 2019

Great customer service! Fremont Toyota is the best. From the great customer service, to the nice amenities in the waiting room. Fremont Toyota is the dealership above all dea More

by RhInoSpOrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 4272 Markara Muth
Dec 24, 2019 -

Fremont Toyota responded

Thank you for sharing feedback from your recent service experience! We're so happy to hear how much you enjoyed our waiting room as well as your time working with Mark. He will greatly appreciate your kind words. Please let us know if we can help with anything else!

December 23, 2019

great service kuldeep is great salesman very help full keep up the good work he really went far to help me choose the car give me suggestion but buy or lease More

by MOHAMMAD196264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Fremont Toyota responded

Thank you for the great feedback for Kuldeep, Mohammad! It's great to hear how he was able to exceed your expectations with his knowledge of our vehicles. If you have any questions or need any additional assistance, please feel free to reach out to us!

December 23, 2019

Great customer experience. Ken and team helped find the perfect car for our needs and within our budget too. Would definitely recommend buying a car from here. More

by snehinarambhan
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Fremont Toyota responded

We appreciate the review and the willingness to recommend our dealership! We're glad Ken was able to find a perfect car and an ideal price based on your specific needs. Thank you for choosing to work with our team - Enjoy!

December 20, 2019

Knowledgable and friendly We have spent several months looking for a new vehicle. During this time we have gone to several dealerships. Pasha was by far the easiest going and m More

by Mharrington1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jacob, Pasha (PJ) Alimohammadi
Dec 23, 2019 -

Fremont Toyota responded

Thank you for the outstanding feedback for Pasha! We're glad his customer service was able to stand out above anyone at the other dealerships that you visited. We enjoyed working with you and we hope for the opportunity to help with any of your future automotive needs!

December 19, 2019

Need better time estimate for service I brought my car in for an oil change while I waited. Time estimate to complete was 60-90 minutes. It actually took two hours. Not too far o More

by 3KUWANOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Dec 23, 2019 -

Fremont Toyota responded

We really appreciate your feedback and we will continue working on our service time estimates for the future. If there is anything else we can do to help you please feel free to reach out. We hope to see you back again soon!

December 19, 2019

Great sales experience ever I had with Mr Omar Noori First of all I would like to thanks all department of sales and sales managers from they’re hard work and providing us such a great deal, and ones aga More

by KANISHKAAZIZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Fremont Toyota responded

We really appreciate this review! It's so great to hear that the whole team was able to make your visit so easy and enjoyable. We will definitely pass along your kind words to Omar. If there is anything else we can do to help you please feel free to reach out!

December 18, 2019

Need to improve on appointment management This was my 3rd visit for my regular vehicle maintenance. My appointment was for 10:30 am and I had reached few mins early. There were number of cars More

by SWATITARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont know the name of assigned advisor
Dec 19, 2019 -

Fremont Toyota responded

We appreciate you taking the time to share feedback from your service visit with our team. While we’re glad Bilal was able to eventually attend to you, we regret to hear that you had to wait that long after your original appointment time. Please know our team works extremely hard to make sure every customers’ needs are accommodated in an efficient manner. With that said, we would like to personally speak to you to address these concerns and work to earn back your trust. At your earliest convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

December 17, 2019

Best experience ever Went to Fremont Toyota to buy a car for my daughter. I've purchased 4 cars so far and I'd have to say that this was the best experience ever. If you e More

by Karina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasha (PJ) Alimohammadi
Dec 18, 2019 -

Fremont Toyota responded

Karina, thank you for leaving us this great review! We're so thrilled to hear your car purchasing experience was a great one! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Pasha. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

December 17, 2019

Regular maintenance Took my Sienna in for regular maintenance. Good service manager ,Ramiro Orozco, helped me . He was very efficient, thorough and friendly. I waited in More

by BLUESTONES2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Dec 18, 2019 -

Fremont Toyota responded

We're so glad to hear that you had a pleasant experience and got the opportunity to relax in our customer lounge area! Ramiro will enjoy knowing how helpful and thorough you found him to be during your visit. Please feel free to reach out to us if you need any additional assistance. Thank you!

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