Fremont Toyota

Friendly and not pushy About a year ago, I requested an online quote for a 2019 RAV4 and decided to wait it out for an APR special. Ken was understanding and reached out eve About a year ago, I requested an online quote for a 2019 RAV4 and decided to wait it out for an APR special. Ken was understanding and reached out every couple of months to keep me updated. I finally went in and bought a 2020 RAV4. The experience was great, and Ken made sure I walked out happy with the deal I got. More

Had a service appointment at 08:15, was in and out in 30 minutes!Was pleasantly surprised by the quick service! Thank you, Fremont Toyota!👍😃 minutes!Was pleasantly surprised by the quick service! Thank you, Fremont Toyota!👍😃 More

Good service . Very nice peoples. Their are very sweet and very helpful. Helpful very good service . Satisfied with the work. Brian the tireman was very nice. and very helpful. Helpful very good service . Satisfied with the work. Brian the tireman was very nice. More

Superb customer service Steve Sako has been my service manager since 2003 and has always provided excellent customer service. He is very attentive to my needs and always will Steve Sako has been my service manager since 2003 and has always provided excellent customer service. He is very attentive to my needs and always will to go the extra mile. This last time, I was able to take advantage of the shuttle service and Greg was very nice to talk to both before taking me home and during the ride home. Sorry I do not know his last name. Steve promptly called when my car was done. He provided me with details about the service and what I should be reviewing from time to time. I will always request Steve for my service needs. I have to admit that the prices for some products offered by Toyota are overpriced. The air filter for my Prius costs about $100 which for a small piece of filter material is way overpriced. More

Poor Service I was there to get my vehicle serviced and was told the vehicle is ready and I arrived at the dealership and the car was still hoisted with no one ins I was there to get my vehicle serviced and was told the vehicle is ready and I arrived at the dealership and the car was still hoisted with no one insight near the car, I ended up waiting another hour and had to ask people multiple times to please have someone loo at the car so I could be done. I was very surprised at the overall operation and poor customer commitment. More

Steve Sako is my service manager. He made sure the job gets done in timely manner, friendly and approachable. I go to this dealer because of him. gets done in timely manner, friendly and approachable. I go to this dealer because of him. More

underwhelmed by the extent of (prepaid) maintenance I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was v I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was visual inspection. I didn't even get a car wash, that other Toyota dealerships provided. The fellow who handled it was polite. More

I am visiting March 2nd 2020 in Fremont Toyota my car first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company More

Mark Muth isvery friendly, professional & trustworthy in addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART More

My salesman was excellent. He was very friendly and did not pressure me. That being said...The service and experience was great until I got ready to sign my financing documents. There was $8075 worth of de not pressure me. That being said...The service and experience was great until I got ready to sign my financing documents. There was $8075 worth of dealer “options” added to my financed amount. $2995 for an extended warranty (on a new vehicle), $1700 for future maintenance, $1295 for lifetime tire and wheel insurance, $895 for jet clear coat, $895 for safe link anti-theft GPS, and $295 for a lifetime battery warranty. Any or all of this would have been fine if I was told upfront before adding it to the amount I was to finance. My monthly payment was $124 more than it would have been without these added “options”. Luckily I knew what my monthly payment should have been, and started asking questions when I noticed the amount was not correct. These “options” should have been discussed one by one, and then ask if I was interested in them. You just don’t add $8075 to my bill without discussing it first. And, my state is a “No cool down period state”. Which means I would have been stuck with them if I had not noticed them before signing. This ruined the experience for me. However, I would still recommend the dealership, as long as you review your financing paperwork before signing. I got a great deal and the salesman was excellent. This is why I gave 3 stars and not less. More