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Fremont Toyota

Fremont, CA

4.6
4,553 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,553 reviews

May 23, 2020

Frustrating, charged for two options that we specifically declined; went back to correct, told could have been handled via phone, but took work off ugh More

by JEFFKIXMILLER
Recommend Dealer
No
Employees Worked With
Simon Dharmawan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Fremont Toyota responded

Hey, Jeff. Thank you for sharing your feedback with us. We regret hearing that we’ve inconvenienced you in any way. If you have any questions or additional feedback that you’d like to share from your recent experience with our team, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

May 23, 2020

The gentleman that helped me was very respectful and professional. He did not pressure me into purchasing other services to my vehicle which in most cases other service men frequently do. And that is re More

by RAULGAGUILAR80
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERRY CARPENTER, Claudia Aguila
May 26, 2020 -

Fremont Toyota responded

Thank you for taking the time to give us this excellent rating and feedback. Even though the name of the associate isn't given, we will still share this review with our awesome team and hope the person who helped you gets the message. Thank you for visiting our store and we hope you feel free to stop back in any time so we can continue this awesome service level for you.

May 22, 2020

Ervin was absolutely a true professional and very prompt service. He took care of my car and finished it right on time. That’s why I love coming to Fremont Toyota. More

by DZALMAI0
Recommend Dealer
Yes
Employees Worked With
Ervin
May 26, 2020 -

Fremont Toyota responded

And we love having you. Thank you for being a returning customer of Fremont Toyota. We pride ourselves on customer satisfaction leading to retention and we are so glad that's exactly what Ervin displayed. He is a true professional and we'll be sure to let him know you think so as well. Thank you for this five-star feedback and we look forward to seeing you again.

May 22, 2020

Got me a car close to my budget. Guy that was in the office maybe general manager seem like an xxxxxxx. It made me wish I didn’t buy a car there. He was yelling at his employees and talking xxxx about h More

by DORLANDO83
Recommend Dealer
Yes
Employees Worked With
Toor Nasiri, TAREGH DAVAR
May 27, 2020 -

Fremont Toyota responded

We appreciate your feedback regarding your recent visit at our dealership. We are disappointed to know that you did not receive the high-quality customer experience that we pride ourselves on. Please reach out to markhashimi@fremonttoyota.com so we can further discuss your situation and resolve any existing issues.

May 21, 2020

Ervin was really attentive and considerate of my car's needs. They even washed my car in a timely manner. Excellent service! Will be back! More

by FBALDERAS05
Recommend Dealer
Yes
Employees Worked With
Ervin
May 22, 2020 -

Fremont Toyota responded

Thank you so much for the wonderful review! Please, let us know if there is ever anything more we can do for you!

May 20, 2020

I had to add another name to the review as we went for our usual maintenance service for the 2012 Camry but later met with Taregh in internet sales for the special. We ended trading in the 2012 for a new More

by OSTOCKMAN
Recommend Dealer
Yes
Employees Worked With
Steve Sako, TAREGH DAVAR
May 21, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating and shout-outs to Taregh and Steve! We appreciate hearing about your experiences working with Fremont Toyota. We look forward to working with you again.

May 20, 2020

Simon and Hugo were a pleasure to deal with. Great customer service! The made the buying experience smooth and stress free. I would recommend them to others. More

by TONYLE76
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Fremont Toyota responded

Thank you for the 5-star rating! We appreciate your recommendation of Fremont Toyota and look forward to working with you in the future.

May 19, 2020

Pat is an excellent service rep. Everything was fine except I am missing some faux screw heads off of my center caps for my wheels. I actually found 1 in the center cap after I heard More

by CGGREEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
May 21, 2020 -

Fremont Toyota responded

Thank you for providing your feedback in regards to your recent service visit. We are happy to know that you enjoyed your experience working with Pat! We would definitely like to discuss the issue that you referenced. Please contact markhashimi@fremonttoyota.com or stop by the dealership at your convenience so we can assist you.

Mar 31, 2023 -

CGGREEN66 responded

I will always take my Toyota vehicles to Pat at Fremont Toyota for service!

May 19, 2020

Service is always helpful, friendly, and informative. Micky Gastrock is the reason we continue to bring our car here for maintenance. He is the best! More

by HALE-KATHLEEN
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
May 20, 2020 -

Fremont Toyota responded

Thanks for the great review! Micky is truly a great asset to our team and we are happy to know his great work has left a lasting impact on you. We appreciate your business and look forward to seeing you again!

May 18, 2020

had very good experiance Fremont Toyota is the best dealer in calif. ,best costumer service from sales people, {Ken} to desk manager {Mark Jacob} he is a pro and very nice and More

by 101VALLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Fremont Toyota responded

Thank you for the amazing feedback! We are happy to know Ken and Mark were able to take care of you during your visit. Please let us know if we can do anything else for you in the future!

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