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Fremont Toyota

Fremont, CA

4.6
4,553 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,553 reviews

June 11, 2020

it was okay they wheeled and dealed pretty quick on the used vehicle i selected. wished the dealer showed me the basics of the vehicle and let me test drive it. More

by GONAY_JACINTO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlo Azarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Fremont Toyota responded

Thank you for this amazing rating. We are currently taking precautions when it comes to our buying processes which might explain the test drive absence but, we hope you feel free to contact our offices at any time if any questions or concerns come up. Thank you again and congratulations.

June 11, 2020

I really appreciate Steve Sako and the team that service my Avalon. I am a long time customer of Fremont Toyota. Steve is wonderful... always professional, thorough and helpful. More

by Karen Aurelio
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO, Service Manager
Jun 12, 2020 -

Fremont Toyota responded

Thank you for being a long time customer of Fremont Toyota. The longevity of customer satisfaction is key for our team and we are so glad to have accomplish that with you. Steve is absolutely wonderful and we'll be sure to pass along this feedback to him. Thank you again for repeatedly choosing Fremont Toyota and we look forward to continuing to service you and your Avalon as a faithful customer.

June 11, 2020

Replacement of recalled car park & service maintenance The Auto mall dealership in Fremont sent me a follow-up call re the replacement of the airbag recall and the lady I talked to explained to me that it More

by NAGUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco, Asst Service Manager of Toyota Fremont Auto Mall
Jun 12, 2020 -

Fremont Toyota responded

Keeping customers in the know is a must at Fremont Toyota and we are so glad you experienced that during your visit. We know how uneasy it is to bring a vehicle in for service, especially for a recall, and we do our best to communicate the procedure and purpose. Ramiro is a star on our team and we wouldn't have recommended anyone else. We'll be sure to share this feedback with him. Thank you for your understanding, patience, and for choosing Fremont Toyota. We hope you feel free to reach out to Ramiro and our team at any time.

June 11, 2020

Simon and Ken were very helpful. Went in with lots of questions and left with a car! Quick process and very friendly service. Would recommend to others to go to this dealership. More

by ERICLAMLAMERIC
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Fremont Toyota responded

Thank you, Eric, for this awesome feedback, and congratulations on your new vehicle. We are so glad your questions were answered during your visit and we were able to make sure we didn't take up too much of your time. Feel free to reach back out to Simon, Ken, or our offices for any further questions to be answered. Thank you for choosing Fremont Toyota and we hope to see you again.

June 11, 2020

Fast. Nice. Professional. I always get a reminder for Fast. Nice. Professional. I always get a reminder for the service. The service is available to accommodate my schedule. The man who took care of my More

by TONYALE
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember name, Osman Hassanzada
Jun 12, 2020 -

Fremont Toyota responded

Thank you for this vital feedback and rating. We are so glad we are able to accommodate your schedule and make sure your visits are nothing short of professional. Thank you for choosing Fremont Toyota and we look forward to servicing you and your vehicle again.

June 10, 2020

STEVE SAKO- SERVICE MANAGER Steve is the greatest. He is very knowledgeable of his job. He is respectful & very patient. He is the only manager at Fremont Toyota that I trust to More

by abbariv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg gets me to & from Toyota, He's friendly & makes life easier.
Jun 11, 2020 -

Fremont Toyota responded

Steve is definitely one of the best. We are so glad he was the one to assist you during your visit and provide patient and knowledge. Thank you for providing this valued feedback of Steve and Fremont Toyota. We'll be sure to pass along this feedback to Steve. Please feel free to reach out to Steve and Fremont Toyota for any future questions or updates, and we'll be glad to help.

June 10, 2020

My service was on time I didn’t have a bill because my car is still under warranty but I would recommend Fremont Toyota. except they don’t wash my car when they do the service was done. But it’s ok they More

by PERVEEN.IQBAL07
Recommend Dealer
Yes
Employees Worked With
Philip S.
Jun 11, 2020 -

Fremont Toyota responded

Thank you for this insightful feedback. We are so glad we were able to complete your service appointment on time and efficiently. We hope you feel free to contact our offices for any questions or concerns so we can ensure an excellent visit for you. Thank you so much for your support and recommendation. We truly appreciate it.

June 10, 2020

Dry salesman, finance guy was more alive and personable than sales. Didn't transfer services and carry through with promises made during sale of vehicle. More

by DMR39594
Recommend Dealer
No
Employees Worked With
Jun 12, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us. We’re disappointed to hear that you didn’t enjoy your experience with our team. At your convenience, please reach out to our General Manager, Mark Hashimi at markhashimi@fremonttoyota.com, so we can learn more about your experience and address your concerns.

June 10, 2020

Great customer service. From the moment we walked on to the lot, the folks at Fremont Toyota were very friendly and helpful. Our sales associate was very friendly and easy to More

by NOAKESCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cruz
Jun 11, 2020 -

Fremont Toyota responded

That's awesome! Thank you for taking the time to provide this amazing review of Fremont Toyota. We are so glad our staff was friendly from beginning to end and easy to work with. We hope to be able to work with you again so we can continue to raise the bar on your experiences with Fremont Toyota.

June 09, 2020

RAVA 4 Service Staff provided quick and responsive service. Both drop off and pick up. The vehicle was ready in a reasonable time. It was a very pleasant experience. More

by DVDHENRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cruz
Jun 10, 2020 -

Fremont Toyota responded

Thanks for a wonderful review! We are so glad you had a positive experience while getting your vehicle serviced. Come again soon!

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