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Fremont Toyota

Fremont, CA

4.6
4,555 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,555 reviews

June 21, 2020

Routine maintenance. Steve Sako is excellent and very helpful. He is friendly and efficient. Glad to see everyone wearing a mask. This is very important to us. Hope thi More

by KELLYSC99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jun 23, 2020 -

Fremont Toyota responded

Thank you for leaving us this review, Kelly! We are glad you were able to feel safe during your visit in our service department. We hope to see you again soon!

June 19, 2020

Emergency repair Had a breakdown on 680 (freeway) and was towed to FT. I'm from way out of town. Overall service great- Labor prices gave me a coronary. But since I More

by SEWHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
Jun 22, 2020 -

Fremont Toyota responded

We are sorry to hear about your breakdown on 680 and we are glad we were able to help you get back on your way. We are also glad to hear your overall service experience was nothing less than great. We do encourage that you feel free to reach out to our offices at any time for any concerns of your visit and we'll do our best to provide resolution. Thank you for taking the time to provide this valued feedback. We hope your vehicle is running smoothly and if your ever back in town, stop on by.

June 19, 2020

Ken costa was great guy. He was so patience with us because we are Deaf. He explained details clearly. We love the new car. Thanks Ken More

by Yaz
Recommend Dealer
Yes
Employees Worked With
Ken Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cruz
Jun 22, 2020 -

Fremont Toyota responded

That's awesome! Ken is definitely a great guy and we are so glad he was the one to assist you during your visit. We'll be sure to pass this feedback along to Ken. Thank you for choosing Fremont Toyota and we hope you continue to love your new car. Congratulations and take care.

June 19, 2020

Semiannual maintenances and recall visit. I brought my 2015 Toyota Corolla for maintenance and Mark Cruz told me it'll take about 3hours to finish. I was afraid to wait for that long due to m More

by Miyako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cruz
Jun 22, 2020 -

Fremont Toyota responded

Thank you, Miyako, for taking the time to provide this amazing feedback and rating of Mark Cruz and Fremont Toyota. We are so glad to hear that Mark took good care of you and your 2015 Corolla from start to finish and put your concerns first. Mark plays a major role in our team and we are so glad you were able to see why first hand. We'll be sure to share this feedback with Mark. Thank you again for this insight and for choosing Fremont Toyota. We hope you feel free to reach back out to Mark and our team at any time.

June 19, 2020

car service Steve Sako ( SERVICE Center ) He's doing an excellent job. Keep it up. He so very friendly to all his customer. He so nice to everyone. More

by DEVERAERNESTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO
Jun 22, 2020 -

Fremont Toyota responded

He sure is. Thank you for this awesome feedback of Steve Sako. He's customer service is phenomenal and we are happy to hear it's been nothing short of that for you. We will let Steve know of this acknowledgment. Thank you for doing business with Steve and Fremont Toyota and we hope to see you again.

June 18, 2020

They help me all the time and they did it a good job with my car doing the services (Ramiro Orozco) customers service thank you More

by JULIOC69
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Jun 19, 2020 -

Fremont Toyota responded

Thank you for this great review, Julio. We are so glad that Ramiro was able to help you out during your visit. Come again soon!

June 18, 2020

Ask for David Zazai, the only reason Thai car dealership was my choice was because he is the most genuine and helpful associate! If you want honesty and someone who will get you the best deal, go to him! More

by MINA_MOHA
Recommend Dealer
Yes
Employees Worked With
David Zazai
Jun 19, 2020 -

Fremont Toyota responded

Thank you for this great review! We will pass along your kind words to David. We hope you enjoy your new vehicle, come again soon!

June 17, 2020

RAV4 servicing As usual Fremont did an excellent job of servicing my RAV4. A special shut out to Steve Sako! He is extremely knowledgeable and nice. Thanks! More

by PatrickCooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jun 17, 2020 -

Fremont Toyota responded

Thank you for being a returning customer of Fremont Toyota and providing this amazing review. We are so proud to have repetitively served you and your RAV4 right. Thank you for repeatedly choosing Fremont Toyota and shouting out Steve. We'll be sure to forward him this feedback. We look forward to seeing you again and continuing to provide an excellent service for your RAV4

June 17, 2020

10,000 mile checkup Completely satisfied with the work performed. The 25 word requirement is a good reason not to complete the form. Do not send to me in the future. More

by LYONCPA26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 18, 2020 -

Fremont Toyota responded

That's awesome and we do apologize for DealerRater's word count requirement. Thank you for taking the time anyway to provide this amazing rating and feedback. We really appreciate the support. Feel free to reach out to our team at any time for any future services.

June 17, 2020

Mark is the greatest. Always treats me wonderful!& with the utmost respect & curtious. Only suggestion I have is car inside should be wiped off with disinfectant or customer should be told that it has been More

by AARLGEO
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Jun 18, 2020 -

Fremont Toyota responded

Mark is definitely great. We'll be sure to pass along this feedback to him and we'll be sure to pass along your recommendation to our management staff. Thank you for visiting Fremont Toyota and we hope you feel free to contact Mark and our office for any questions or concerns at any time. Thank you again.

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