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Fremont Toyota

Fremont, CA

4.6
5,642 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,641 reviews

March 09, 2022

Service was amazing and outstanding. They finished pretty quick and kept me updated the entire Time :) More

by V.MENDEZ77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Villanueva
Mar 10, 2022 -

Fremont Toyota responded

This is great to hear! We appreciate you for taking the time to leave such a positive review. Please come back and see us again soon. Take care!

March 07, 2022

Service center is great. I am very happy to bring my car at this site. Thanks a lot to Pat O brien to set up my appts More

by NEERURAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
Mar 08, 2022 -

Fremont Toyota responded

Thank you so much for the positive feedback! We are delighted to hear that you enjoyed working with our service team. If there is anything else we can help with in the future, please don't hesitate to let us know!

Mar 08, 2022 -

NEERURAM responded

Thank you

March 04, 2022

The staff was very friendly at all the time, it was a great buying experience. More

by EMMANUELREYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Onzo
Mar 08, 2022 -

Fremont Toyota responded

This is so great to hear! Thank you for taking the time to share this feedback with us. Please don't hesitate to stop in if there is anything else you need!

March 04, 2022

Went in to get brakes changed, also was discovered leaking water pump. I was updated and always had good service with Phil At Fremont Toyota More

by FRJF1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Mar 08, 2022 -

Fremont Toyota responded

We appreciate you taking the time to share your experience with us! We are so glad to hear that your visit was worth 5 stars. We are happy to help with any of your future car or service needs. Come back and see us soon!

March 03, 2022

Great, no pressure experience. Ritchell was very professional and competent. I contacted her through text in the early afternoon and I was driving my new car by mid afternoon. J More

by Mjewett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Mar 07, 2022 -

Fremont Toyota responded

Thank you for letting us know how we're doing! We are proud to have Ritchell on our team and will pass along your compliments. Please let us know if there's anything else we can do for you. Enjoy your new car!

March 03, 2022

People are very nice and fast and also the thing that I like, they wash my car after the service. More

by bambilicious42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro service department
Mar 07, 2022 -

Fremont Toyota responded

Thank you for the positive review! We're delighted to hear that our team made your service visit such an enjoyable one. We look forward to seeing you again at your next visit!

March 02, 2022

If I didn’t absolutely need a car for work I would have waited. Covid is not a reason to extract money from people but rather help people . Toyota Fremont represented how to make customers pay extra during More

by Danial Muhammad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ritchell Garganera
Mar 03, 2022 -

Fremont Toyota responded

Danial, thank you for taking the time to share your experience. We are saddened to hear that your visit with our dealership was not a positive one. We wouldn’t want any of our customers to feel unsatisfied with their purchase. If you would, reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com . We would like to work together to find an appropriate solution. Thank you.

Mar 03, 2022 -

Danial Muhammad responded

What else can Toyota do at this time after the transaction complete. When I requested to not add the markup I was told it was impossible and covid was the specific reason for it . It’s pathetic to know Toyota uses the pandemic and gives an ultimatum to customers basically it’s “ if u don’t buy it someone else will “ .let Toyota tell me what the solution is where customers are not obliged to buy cars at higher markup. And to avoid this or any legal issues I was asked to sign a markup agreement as well . It pathetic. Unless Toyota can give me my check for the extra markup in the amount of $3995 there is nothing else that can be done.

March 02, 2022

This is the 3rd time I go to Toyota Fremont and every single time it has been a pleasurable experience. Very helpful! More

by L_ARELLANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Fremont Toyota responded

Thank you for leaving us such a kind review! Please let us know how we can continue to help with your car and service needs!

March 01, 2022

Reza Khan, as always, was always professional, knowledgeable and courteous. He fixed a lighting problem in about 30 seconds. He always keeps me informed of all contingencies. I am 70 years old and More

by Gerald.Sobeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not applicable
Mar 03, 2022 -

Fremont Toyota responded

Thank you for leaving us this incredible review! Reza is a great asset to our team and was more than happy to help. Please let us know how we can continue to help with your car and service needs and we hope the team can help you again soon!

March 01, 2022

Great customer service advisor (Ervin). The service work was completed on time. The truck was cleaned including the engine bay. More

by FVIRAY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
Mar 03, 2022 -

Fremont Toyota responded

Thank you for leaving us such a wonderful review! We are so happy to hear that you had a great experience. Come back and see us again soon!

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