Fremont Toyota

Raffi gave me an excellent service, he gave me the help that I needed and also made me feel like an important client thank you very much! that I needed and also made me feel like an important client thank you very much! More

Service on my 2013 Prius I love my Service Manager, Ramiro. Everything went well! My only suggestion is when you have an appointment, why does it take 2 1/2 hours to change I love my Service Manager, Ramiro. Everything went well! My only suggestion is when you have an appointment, why does it take 2 1/2 hours to change the oil? I think that is an area where you might improve on. P.S. I did get a wash too. More

Great customer service. Simon was very helpful and made the process of buying a new car very easy. I would recommend Simon to my friends and family. the process of buying a new car very easy. I would recommend Simon to my friends and family. More

Dealer ship in Fremont are good they help me and I don’t have problems.. I thank you a lot I went to them thank you Omar and Michael at the finance thank you.. have problems.. I thank you a lot I went to them thank you Omar and Michael at the finance thank you.. More

Omar was very helpful ,so kind 👍👍👍,and I love my new Toyota,It’s good place to go to get you car, thank you for your work guys. Toyota,It’s good place to go to get you car, thank you for your work guys. More

I’m disappointed for the 2 People that help me For not being honest and breaking down prices and see what I supposed to pay being honest and breaking down prices and see what I supposed to pay More

A good purchasing experience The sales associate was direct and to the point. The time spent from the test drive to the purchase, including detailing the vehicle was acceptable. The sales associate was direct and to the point. The time spent from the test drive to the purchase, including detailing the vehicle was acceptable. I would recommend this dealership. More

Marc from service department was great, thanks. Answered all my questions and had great attitude. Exceptional customer service. Hope he’s there next time as well. all my questions and had great attitude. Exceptional customer service. Hope he’s there next time as well. More

Pat was the person who helped me. I came in for maintenance and humming noise on the air conditioner. I assumed he knew what needs to be done as it was on the notes when I booked the appointment an maintenance and humming noise on the air conditioner. I assumed he knew what needs to be done as it was on the notes when I booked the appointment and he did not ask any questions. When he called me that my car was done. I asked hin if the humming is taken care of and he had no idea, and told me that I should have told him. First of all he didn't ask me any questions when I dropped off the car. Second of all, he should have looked at the notes. He said he will call me back when the car is done, but he never called. I called him instead, because it's getting closer to closing time. I'M VERY UNHAPPY with his customer service. More

Timely and clear Thank you for the 15,000 miles service. Mark Muth was very helpful, clear, and specific. One thing I mentioned to Mark was how it took more time than Thank you for the 15,000 miles service. Mark Muth was very helpful, clear, and specific. One thing I mentioned to Mark was how it took more time than expected to be logged in. Mark did explain the circumstances of staffing with the current circumstances, which totally made sense. I appreciate Mark taking the time to talk through whether the 15K or the next service milestone was needed. His no-nonsense approach was really appreciated. Also, while waiting for the service to be completed, their having WiFi available is good. I'll be back for my next maintenance. More