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Fremont Toyota

Fremont, CA

4.6
4,559 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,559 reviews

August 17, 2020

Service Advisor is excellent, however Quality of work is poor and PRICE is outrageous price.. Call me if you need more info about this review More

by NUSAPI01
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunga, Ervin
Aug 20, 2020 -

Fremont Toyota responded

While we appreciate your feedback, we regret hearing that we were unable to meet your expectations during your recent experience with our team. We certainly would like to hear more about your concerns so we can address them and ensure any necessary improvements are taken into consideration. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

August 17, 2020

While checking in, I requested that my tires be inflated to 38 lbs. The service advisor Ramiro, wrote that in the computer service order. When my 40k service was completed, the paperwork stated that you h More

by MICHAEL.YEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Aug 20, 2020 -

Fremont Toyota responded

Hey, Michael. We’re disappointed to hear that you’re dissatisfied with the manner in which your tires were inflated during your service experience. We would like to discuss this matter with you to make sure we can directly address your concerns and answer any questions that you may have. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

August 17, 2020

The only service manager who takes care of my Highlander is Steve Sako & no one else. He knows his cars & is very respectful. He’s GREAT!😃 More

by abbariv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO
Aug 18, 2020 -

Fremont Toyota responded

That's amazing to hear. Thank you for taking the time to provide this valued and excellent feedback of Steve. He definitely does knows his cars and we are so glad he plays such a major role in your vehicle services. We'll be sure to pass along these acknowledgments to him. Thank you for being such a loyal customer of Steve Sako at Fremont Toyota and we look forward to seeing you again.

August 17, 2020

I purchased the 2020 RAV4 I loved everything about it Good active safety features complement good crash-test scores in the 2020 Toyota RAV4. i love it More

by KULVIRCHANDI
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2020 -

Fremont Toyota responded

That's awesome! We are so glad you are enjoying your new RAV4 and congratulations on your purchase. Thank you for choosing Fremont Toyota and allowing us to provide you with your new vehicles. Feel free to reach out to our offices for any future vehicle services and questions. Thanks again and enjoy.

August 15, 2020

Ken Costa is excellent! Very professional and helpful. He made our car buying an easy experience. We are very happy with our RAV 4 Hybrid More

by SUSANGOMON
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Fremont Toyota responded

That's awesome. He sure is and we'll be sure to let him know you think so as well. Thank you for taking the time to provide this excellent feedback and rating of Ken Costa and Fremont Toyota. Congratulations on your new RAV4 and we hope you all feel free to reach out to Ken and our offices for any future vehicle services and updates.

August 14, 2020

Very friendly and helpful! Everyone we interacted with at the dealership was very friendly and eager to help. Our sales representative was very knowledgeable and was able to hel More

by KVALENTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Gardizi, David Zazai
Aug 17, 2020 -

Fremont Toyota responded

It was our pleasure and congratulations! Thank you for taking the time to provide this valuable feedback on your visit to Fremont Toyota. We are so glad to hear your experience with us was worthy of five -stars and we hope to see you again to continue to provide you with this level on service in the future. Again, thank you and we hope you and your family enjoy your new van.

August 13, 2020

Fremont Toyota really help us a lot with our first time buying a car for the family.. the agent Simon for helping us to get the car we need.. and they give us a lot of option to choose when we did not get More

by PEACEMAKER18US
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Fremont Toyota responded

Thanks for the great review! We're glad our team could help you find the right Toyota to be your first family vehicle. Please don't hesitate to let us know if there is anything else we can help you out with, and drive safe!

August 13, 2020

Excellent service Very good service with attention to detail. Price is always high, but they look the vehicle over very carefully. Steve Sako is easy to work with. More

by MINUSID1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Aug 13, 2020 -

Fremont Toyota responded

Thank you for the 4+ star rating and shout out for Steve! We appreciate your continued business and look forward to working with you again.

August 13, 2020

Oh my god! Mark is really kind person..everytime I go he will be there to help me..Great service from him..thank you so much More

by TULASAIKUMAR
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Aug 14, 2020 -

Fremont Toyota responded

Thank you for the great review! We're glad to hear you had a wonderful service experience with our team. Thank you for choosing Fremont Toyota and we'll see you back next time!

August 12, 2020

Had a good time with the car purchase. My sales, finance person helped me a lot and gave tips and suggestions that were helpful. Thumbs up to everyone in Toyota More

by Buyer21
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating! We're happy to hear the staff were able to provide tips and suggestions to help you throughout the process. We look forward to working with you in the future.

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