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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.6
5,641 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,641 reviews

May 18, 2022

Had an appointment for a checkup…. 4 hours later I got my car! Way too long! Why even make an appointment? More

by DGLENDENMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Taguinod
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Fremont Toyota responded

Hi there – thanks for letting us know how your recent appointment with us went. It’s unfortunate to read that your visit took longer than expected, and we understand your frustration. We’d love to talk with you about your time with us in greater detail because your happiness with us means a lot to our team. When you have a moment, could you kindly reach out to Mark Hashimi, General Manager, at MarkHashimi@FremontToyota.com? We appreciate your business and hope to speak with you soon.

May 17, 2022

Everything was explained in detail. The work was done in a timely manner and the service rep was very nice and helpful. More

by MAUREENBIELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep
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May 18, 2022 -

Fremont Toyota responded

Thank you so much for the kind review, Maureen! We are so glad the team made your visit a breeze. Please let us know if you need anything else. Have a wonderful day!

May 13, 2022

My experience was excellent. Maria was great, very friendly, very helpful. I always get my Toyota service with you guys. More

by GLORIAGGUTIERREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
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May 13, 2022 -

Fremont Toyota responded

Thank you for the wonderful feedback!

May 12, 2022

The service manager was super nice and understandably very and sincerely apologetic for the the 3 hour time it took to do a regular maintenance (11,000 miles) due to “worker issues”. Given the worke More

by GEBALSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
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May 13, 2022 -

Fremont Toyota responded

Thank you for taking the time to let us know about your visit to our service department. It’s unfortunate to read that your service appointment took longer than anticipated. We understand your frustration, and will take your feedback into account when evaluating areas for improvement in our dealership. If you are open to communication, please reach out to General Manager, Mark Hashimi, at mhashimi@fremontttoyota.com so that we may discuss this further. We value your business with us and look forward to talking with you soon.

May 10, 2022

Excelente servicio trato amable trabajo bien puntual bien hecho cortecia y amabilidad buena persona en atencion More

by MARTHA180270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasha (PJ) Alimohammadi
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May 10, 2022 -

Fremont Toyota responded

¡Gracias!

May 12, 2022 -

MARTHA180270 responded

TOTALMENTE SATISFECHA BUEN SERVICIO EN TODO

May 10, 2022

Ramiro Orozco was very professional and courteous. He was able to arrange a ride to and from the dealership. Great service overall. More

by JKASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
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May 11, 2022 -

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota and we hope to see you back again in the future!

May 10, 2022

the Customer service is always great ! Car is always washed when I pick it up and serviced More

by ARONDREW007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Service dept
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May 11, 2022 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota is thankful for customers like you! Come again soon!

May 09, 2022

I bought my car here and have been bringing my car back for services here for years. I really trust the Service Advisor Mr. Ramiro Orozco, and I will definitely keep coming back. More

by erichliu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
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May 10, 2022 -

Fremont Toyota responded

Thank you for your continued support and kind words!

May 08, 2022

Excellent care period! Maria was a pleasure to work with & she saw to it my car was serviced in record time while it was a last minute need! Thanks so much Maria & team! More

by godsknat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
May 09, 2022 -

Fremont Toyota responded

Thank you for sharing how helpful our staff was for you!

May 06, 2022

Thanks for letting me know the problems for my car. , can’t afford to get all fix. Expensive to have all fix there. Thanks More

by malued1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It’s nice to work with Mr Orosco, maintenance point man., He is very helpful, easy to work with, thanks for him. Good man.
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May 09, 2022 -

Fremont Toyota responded

We appreciate you taking the time to rate us!

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