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Fremont Toyota

Fremont, CA

4.6
5,641 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,641 reviews

May 30, 2022

The manager Steve Sako was verbal helpful and professional ensuring I get the best quality service for my car More

by REMYSULLERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
May 31, 2022 -

Fremont Toyota responded

We really appreciate the review! Steve will be so happy to hear he made your trip so easy. Feel free to reach out if you need anything else!

May 30, 2022

Irvin was very professional and provided really good care and maintenance! I am very pleased with the service. More

by ZAYNEB.AHMED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin
May 31, 2022 -

Fremont Toyota responded

Thank you so much for the review! We are so glad to hear that Irvin and the team were able to make your visit a breeze. If there's anything else we can do for you please feel free to reach out. Have a great day!

May 27, 2022

Good services, fast response will come back if need to get another car in the future More

by XARACHEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nadeem Ahmed, Aj mohabat
May 31, 2022 -

Fremont Toyota responded

Thank you so much for the review! We are so glad to hear the team got you just what you were looking for. Please let us know if you need anything else!

May 27, 2022

I would like to highlight Fremont Toyota false advertisement on trade in values and price gouging markups. I recently bought a Toyota CHR 2018 50K miles and payed 3 to 5K markup compared to other More

by rrively
Price
Recommend Dealer
No
Employees Worked With
Kamal Akbari
May 31, 2022 -

Fremont Toyota responded

Thank you for sharing this with all of us at Fremont Toyota. Our General Manager, Mark Hashimi, would like to discuss this with you further and we request that you email him at markhashimi@fremonttoyota.com. Thank you again.

May 27, 2022

I followed Maria Castillo here from Sunnyvale Toyota. She has always provided great customer service! I have also been happy with the rental dept & parts department! More

by cmy2353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
May 31, 2022 -

Fremont Toyota responded

We are so glad to hear you enjoyed your visit! We know Maria will be so excited to hear that she has been able to make your visits a breeze. If there is anything else we can do to help you please feel free to reach out. Have a wonderful day!

May 24, 2022

Despite my previous comments I just got an email for two minor filter changes after they had the car for 3 hrs. They could have called and got the work authorized while they had the car. The owner is almos More

by sharonmccann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat O’Brien
May 26, 2022 -

Fremont Toyota responded

We are sorry for any inconvenience you experienced during your recent visit with our service team. We strive to make communication as smooth as possible and we’re disappointed to hear we missed the mark. If there is anything our team can do to improve this situation, please reach out to Mark Hashimi, our General Manager, at markhashimi@fremonttoyota.com. Thank you so much for sharing this feedback with us.

May 23, 2022

Able to take my truck in for service as a walk-in, fast and efficient. Returned truck clean inside and out. More

by DAVE.NELSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
May 24, 2022 -

Fremont Toyota responded

Thank you so much for the review, Dave! We are so glad to hear the team was able to make your visit a breeze. Please feel free to let us know if you need anything else!

May 20, 2022

They are all good & I got the best car ever. They help me a lots . I really Appreciated. More

by CORTEZBHOYET34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Fremont Toyota responded

Thank you for the wonderful feedback!

May 18, 2022

The advisor is very nice. We have been there for about 12 years to do regular maintenance. The advisor always gave us good recommendations. More

by YUFENCHUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rameno
May 19, 2022 -

Fremont Toyota responded

Thank you for taking the time to share your experience with us!

May 18, 2022

Poor unprofessional Poor unprofessional Poor unprofessional Poor unprofessional Poor unprofessional Poor unprofessional Poor unprofessional Poor unprofessional More

by RSCHATHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
May 20, 2022 -

Fremont Toyota responded

We are not happy to see that your time with us left you feeling dissatisfied. We would like to understand what went wrong in your experience with us so that we can improve – would you kindly reach out to Mark Hashimi, General Manager, at MarkHashimi@fremonttoyota.com when you have a moment so that we can figure this out together? Thank you, we hope to hear from you soon.

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