Back

Fremont Toyota

Fremont, CA

4.6
4,561 Reviews
Contact Dealership

5851 Cushing Pkwy

Fremont, CA

94538

Directions

By Type

Showing 4,561 reviews

October 05, 2020

Steve Has been by service manager from the beginning and I always insist to get his appointment. He was amazing and I thank him for all the detailed service and recommendations. More

by NIDHEESHP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Oct 06, 2020 -

Fremont Toyota responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that Steve helped in giving you such a great service experience with us! Thanks for stopping in and we look forward to seeing you again next time!

October 03, 2020

Very easy and smooth experience, and the car is amazing. I worked with Fremont Toyota through a broker and the dealership was very quick to process and send all the paperwork. Thanks! More

by AARON56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unalda Chapman
Oct 06, 2020 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Please let us know how we can help again in the future, and enjoy your new car!

October 03, 2020

I like my car to have service here because the people are nice and friendly especial like MARK They confirm the appointment the day before and how do I feel after service please keep it up like this More

by ALAN6039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK
Oct 06, 2020 -

Fremont Toyota responded

Thank you for telling us how we are doing! Mark will be happy to hear that he was very helpful in your service experience. We value your business and look forward to seeing you on your next visit!

October 02, 2020

Irene was very helpful. I heard so many negative about car dealer sales agents but with her it’s Not difficult to make a deal. More

by LORENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Fremont Toyota responded

Thanks for your feedback, Lorena! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Irene. Let us know how we can help with any future car or service needs you may have!

October 02, 2020

Fremont Toyota has the best customer service and vehicle service around! If you need a new Toyota, or just service on your existing Toyota. Fremont Toyota is the place! More

by RhInoSpOrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Muth
Oct 06, 2020 -

Fremont Toyota responded

That's what we like to hear! We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction, and we are glad that you received that! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

October 02, 2020

Thank you Romero! You are awesome! Keep up all the great work you do. I appreciate your professionalism and delivering on your word. Glad you are my advisor. More

by Karen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero
Oct 06, 2020 -

Fremont Toyota responded

Thanks for reviewing us and rating us 5 stars, Karen! We're happy to hear that Romero was helpful during your recent visit. He will appreciate the shout out! Thank you for your business and we hope to take care of any of your future car needs!

October 01, 2020

I have a great experience with Jasmin, I really bought three cars with her and I still think she is the best, I Highly recommend to look for her if you want to buy a car. God bless to you and your f More

by CASTOR.RAMIREZ73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Fremont Toyota responded

Thank you for the review and recommendation for Jasmin, Castor! It's absolutely awesome to hear that she's been able to provide you with a great buying experience in three separate instances. We appreciate you continuing to work with her and we hope you enjoy the new ride!

September 30, 2020

Ritchell is very helpful. She is friendly and very patient and explained details about the car. I would definitely recommend Fremont Toyota to my friends. More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Sep 30, 2020 -

Fremont Toyota responded

That's great feedback to hear, Erica! We are happy Ritchell was able to help you find your new car. We appreciate your business and recommendation and look forward to working with you again in the future!

September 30, 2020

See mark for service he will take great care of you and your vehicle. From drop off to pick up he took care of it all. Even went above and beyond with my trucks service. More

by kylegrauberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark muth
Oct 01, 2020 -

Fremont Toyota responded

Thanks for the excellent 5-star review! We are so glad to hear that you enjoyed working with Mark during your visit for service. Thank you for trusting us with your truck and we hope to see you again soon!

September 30, 2020

Did not feel welcomed, decent customer service. If the vehicle was at another dealership I would have gone there and experienced better service. The Fremont shop had us waiting for an extra hour and half. More

by GPuff23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fahim Ahmad
Oct 01, 2020 -

Fremont Toyota responded

Thank you for taking the time to share this feedback with our team. Given that customer service is our top priority, we’re disappointed to hear that you thought it could have been better during your experience. We would love for an opportunity to personally discuss your visit so we can pinpoint what we can do to make any necessary improvements. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

...
304
...