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Fremont Toyota

Fremont, CA

4.6
4,561 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,561 reviews

October 29, 2020

Matt was professional, friendly and gracious. He is an excellent representative of Fremont Toyota. I really enjoyed working with him. He is a true gentleman. More

by PAULAMCKINNEY3
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 30, 2020 -

Fremont Toyota responded

Thank you for the kind words about Matt! We really love hearing them!

October 29, 2020

Customer service is incredible. The time they take to listen to the customer's needs is magnificent. The maintenance service person who take the time to explain in detail what is needed More

by DIONICIABARRERAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Oct 30, 2020 -

Fremont Toyota responded

We appreciate hearing the feedback! Thank you for taking the time to rate us!

October 29, 2020

Raffi and I agreed on the price of exactly the Prius I wanted easily. Sale was on my terms, no arguments. Then he followed up with thorough training in the car's features. I've dealt with Fremont T More

by DWMWEBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Steve Sako
Oct 30, 2020 -

Fremont Toyota responded

We really appreciate your continued support! We look forward to many more visits!

October 28, 2020

Quick and effective work by the entire team. Brought my car in and had it taken care of quickly. I love the concierge service so I didn't feel like I lost any time in my day. More

by ahmadi.hares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osman Hassanzada
Oct 29, 2020 -

Fremont Toyota responded

Thank you for this great feedback from your experience with our team, Ahmadi! Everyone will be excited to hear that you enjoyed the quick and effective service that was provided. Please feel free to reach out if you need any additional assistance!

October 28, 2020

Horrible, went to buy a car and told them i didnt want anything extra then they said ok. Went to find out they still charged me extra for extra things i didnt want. Called them and they told me "well you More

by Vmcbigt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe Ibrahimi
Oct 30, 2020 -

Fremont Toyota responded

We appreciate you taking the time to share this feedback with our team. Our team aims to be as transparent as possible with every customer. With that said, we certainly regret hearing the discrepancy that you referenced from your recent buying experience. We would like to speak with you in regards to this experience so we can address this concern and discuss what happened in further detail. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

Oct 30, 2020 -

Vmcbigt responded

Well i already talked to somebody at toyota i believe her last name was mckee or something like that. She told me i should have looked before i signed even though i told them i didnt want extra coverage.

October 27, 2020

We had a great working relationship with the dealer on our new car. We could not be more happy with our entire experience! Thank you! More

by JUSTINBWC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unalda Chapman
Oct 28, 2020 -

Fremont Toyota responded

Thank you for sharing your experience with us, Justin! We are happy to hear you had such a positive car buying experience with our team and hope you are enjoying your new ride. Come back and see us soon!

October 27, 2020

Unalda is so amazing!! She is knowledgeable and cares for her customer’s needs. My family and I will definitely continue to go to her, for our future purchases More

by BECCABEE128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unalda Chapman
Oct 28, 2020 -

Fremont Toyota responded

Thank you for the glowing review, Becca! We love to hear such positive feedback and Unalda will certainly appreciate the shout out! We appreciate your continued loyalty and look forward to your next visit.

October 27, 2020

Did not allow free car rental even though the Takada airbag recall listed car rentals are free on the recall letter. Even the Toyota Takada recall hotline couldn't help secure a free rental. So let's More

by PETERCUSTOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one
Oct 30, 2020 -

Fremont Toyota responded

Thank you for bringing this concern to our attention, Peter. Please know that or goal is high levels of customer service, so it is disappointing to hear that we may have inconvenienced you in any way. We would like an opportunity to discuss this concern in further detail so we can address it and work to earn back your trust. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

October 27, 2020

Process was quick and easy! Did everything online and just signed in location. Perfect experience for a customer can have. Highly recommend this toyota retailer. More

by BRYANDAYANGHIRANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us a 5 star review! We strive to make the car buying process and quick and easy as possible so it's great to hear our team was able to help make that possible for you. Thanks for choosing Fremont Toyota, we hope to work with you again soon!

October 27, 2020

Very nice and very helpfull people, especially Irene Cabana. Thank you so much for being so patience with us. I’m sure all your customer appreciates you because, I am very thankful and appreciate you! More

by JULIEDAYRIT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Fremont Toyota responded

That's great feedback to hear! Irene is a fantastic asset to our team and was more than happy to help you through your car buying process. Thanks for sharing your experience with us, please let us know how we can help in the future!

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