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Fremont Toyota

Fremont, CA

4.6
4,561 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,561 reviews

November 03, 2020

Steve Sako was very friendly and professional taking time for the customer. He is the reason why I get my Prius serviced at Fremont Toyota. More

by tejase1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 03, 2020 -

Fremont Toyota responded

Thank you for the great feedback for Steve! We're glad he's able to offer you a freidnly and professional experience that you continue to enjoy working with. We truly appreciate the trust you have in him with your Prius, and we look forward to helping with any future automotive needs.

November 03, 2020

Simon Dharmawan was very friendly and helpful...The buying process was smooth and fast...will definitely recommend Fremont Toyota to our friends …thank you so much !,,, More

by RAVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
Nov 04, 2020 -

Fremont Toyota responded

Thank you so much! We couldn't be happier to hear that you had such a great experience and that Simon was able to help make the buying process as smooth as possible! We appreciate your recommendation and look forward to seeing you again soon!

November 03, 2020

Best customer service, I went there needing a car and ended up with the best option for me. I’m very happy with my decision More

by SHAFIQHASHEMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Fremont Toyota responded

That's great to hear! Thank you so much for your feedback and congratulations on your new car! We appreciate your business and look forward to seeing you again soon!

November 03, 2020

Veer Singh was excellent at helping me to buy my new Tundra. He even took pictures of the vehicle and sent it to me personally to make sure that is is the vehicle I’m looking for! More

by MICHAEL THAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Fremont Toyota responded

Thank you so much and congratulations on your new Tundra! We are very excited to hear that you had such a great experience with our team and we appreciate you feedback! We look forward to seeing you again!

November 03, 2020

Compré una sienna certificado y solo me dieron un juego de llaves. Me dijeron que me iban a dar otro y nadie se ha comunicado conmigo. Además me entregaron el carro sin gas More

by RMOL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tan Hoang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Fremont Toyota responded

Gracias por tomarse el tiempo para compartir esto con nuestro equipo. Comuníquese con nuestro Gerente General, Mark Hashimi, en markhashimi@fremonttoyota.com. Él podrá ayudarte.

November 02, 2020

My experience could of been better. I purchased my Tacoma on 10/09/20 and pet of the deal was to get the running boards installed. I was told that I would get a phone call to schedule the installation. A More

by FFAUSTO0788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cecilios McKinley
Nov 03, 2020 -

Fremont Toyota responded

While we appreciate you choosing to work with our team for the purchase of your Tacoma, we regret that we were unable to provide you with a 5-star worthy experience. We would like to discuss your feedback and determine how we can provide you with a better experience, moving forward. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thanks!

October 30, 2020

Nice and clean and very helpful staff. Not much car to choose but looks everything is good in inventory. Roderick Buttram did a job well done! Thanks for the help Rod! More

by BARRETTORG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram
Nov 02, 2020 -

Fremont Toyota responded

Thank you for taking the time to provide this amazing feedback on Roderick and your visit with Fremont Toyota. He is a valued team member, and we are so glad you were able to see why first hand. Thank you for choosing Fremont Toyota, and we'll be sure to share this review with Roderick and the management team.

October 30, 2020

Service Manager was not working with other customer but had me waiting in the car so long until I asked the technician when he will come out. Then he came out right away but attitude was bad. Overall, stil More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reza khan
Nov 02, 2020 -

Fremont Toyota responded

Thank you for leaving us a review. We regret that we may have inconvenienced you in any way with the wait time and the customer service in which you were provided. We would like an opportunity to discuss your experience so we can pinpoint any necessary improvements and work to provide you with better experiences moving forward. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

October 30, 2020

Veer was very friendly, well informed, flexible and helpful. He helped answer all my queries, helped with appointments as per my convenient time, and he was also very patient and accommodative of my re More

by Sumant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Fremont Toyota responded

That's awesome to hear. Thank you for choosing Fremont Toyota and providing this valued feedback of Veer Singh. We are so glad to hear he provided an informative, accommodating, and very friendly experience for you. We'll be sure to share these kind words and acknowledgments with Veer and management. Congratulations on your new vehicle, and we hope you feel free to contact Veer and our offices for any future services or questions. Thank you.

October 29, 2020

Including the added accessories to the monthly payment and not discussing with the consumer is a con. I wasn’t provided verbal confirmation that I agree to the additions. To have to leave it upon the cons More

by Onecreation415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason, Cesar and Finance manager
Nov 02, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us. Our team truly aims to be transparent with our services, so it is disappointing to hear there was a discrepancy with the involved pricing for your accessories. If you’d like to further discuss this matter, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

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