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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.6
4,566 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,567 reviews

November 18, 2020

The salesman was nice but the financial manager Treat me like xxxx Very bad experience with the financial manager I think his name is Jason no good to have it working for Fremont Toyota even know I had my a More

by LOPEZ8274MANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Najib Razawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raffi Hashemi
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Nov 20, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave a review and share your feedback with us, Manuel. It’s disappointed that you feel as if you were mistreated in any way by the financial representative that you worked with during your experience. Given that customer service is a top priority for us, we would like to further discuss this matter with you. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

November 18, 2020

veer singh is a really nice guy and friendly he helps me to make a good decision he’s very knowledgeable and he know how to talk to costumers More

by DOSANJHSATINDER6
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2020 -

Fremont Toyota responded

Thank you for your kind words for Veer! We're glad you enjoyed the knowledgeable and freindly experience that he was able to provide. We hope to work with you again!

November 18, 2020

Best offer among other dealers. I got a quote from Simon and all financing options are presented. You are blessed to have him on your team. More

by Jam Huang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2020 -

Fremont Toyota responded

Jam, thank you for reviewing us! We are delighted to hear that Simon provided you with an excellent, transparent experience. We hope you enjoy your new vehicle!

November 17, 2020

Ramiro Orozco is an excellent service manager. I drove in and only had to wait less than 5 minutes before my service manager was helping me. I had no ride home or to the dealership so he set me up with L More

by JKASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
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Nov 18, 2020 -

Fremont Toyota responded

That's excellent, and so is Ramiro. We are so glad to hear that he made your service visit prompt and accommodating. Thank you for choosing Fremont Toyota, and we'll be sure to share this feedback with Ramiro.

November 17, 2020

Steve Sako does an outstanding job communicating with me regarding the condition of my vehicle. Fremont Toyota is the location that has serviced my vehicle. More

by RICHARDFUCHS
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2020 -

Fremont Toyota responded

Thank you for choosing and continuing to choose Fremont Toyota. Steve Sako is a star on our team, and we are so glad he assisted you during your visit. We truly appreciate this feedback and your support, and we'll be sure to share this with Steve and management.

November 17, 2020

Mickey, our preferred service manager, listens to our concerns and always provide us with options and recommendation. Nice to talk to and with great customer service skills. More

by Sewol
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey
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Nov 18, 2020 -

Fremont Toyota responded

Mickey is great, and we are so glad you think so as well. We are honored to have Mickey apart of our staff, and we are glad he is your preferred service manager. We'll be sure to pass this feedback to Mickey and the management team. Thank you for choosing Fremont Toyota, and we look forward to working with you all again.

November 17, 2020

Kenneth is very friendly . Show us the cars on sale while our car is in the service department. Very accommodating we will consider his recommendation together with his manager. More

by Bonbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Nov 18, 2020 -

Fremont Toyota responded

Thank you for taking the time to allow Kenneth to share his recommendations with you during your visit. Also, thank you for choosing Fremont Toyota. We are glad to hear that your service visit with us was accommodating and friendly. We hope to work with you all again in the future to continue to provide this quality of service.

November 16, 2020

My Toyota Prius 2005 service appointment went very well. Ramiro Orozco has been my service representative for 15 years. Dealing with Ramiro is an excellent experience. My Prius is a dependable car which More

by MMHERSTORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
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Nov 17, 2020 -

Fremont Toyota responded

Thank you for sharing your five-star experience with us! We are glad that Ramiro has given you excellent service for the past 15 years, and we look forward to seeing you again next time!

November 16, 2020

Steve Sako in the service department is the reason I bought my second vehicle from Fremont Toyota and the reason I keep returning for service. More

by bikrgranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
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Nov 17, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us your review! We are glad that Steve always gives you the best service, and we look forward to continuing to work with you.

November 16, 2020

Outstanding service and timely. My appointment time was 8am but I was helped earlier and finished earlier than estimated. I will continue to get my Toyota serviced at Fremont Toyota. More

by BRIANJZAMORA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orosco
Report | Print
Nov 17, 2020 -

Fremont Toyota responded

Thanks for leaving us your feedback! We always strive for the best service experience for our customers, and we are so happy that you saw that at your last appointment. We'll see you again soon!

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