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Fremont Toyota

Fremont, CA

4.6
4,567 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,567 reviews

November 25, 2020

Had reported the flat tire sensor was not working. When I picked up the car, it was not fixed. Call the advisor--was told they need to diagnose the issue again. He did not seem to care. Was going out o More

by AHTSUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will not list name
Nov 30, 2020 -

Fremont Toyota responded

Thank you for sharing these comments with our team. We regret hearing that we may have inconvenienced you in any way during your recent service experience. If you’d like to discuss this in further detail, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

November 25, 2020

Working with Sara was a smooth experience. She knows what to recommend.. it was a quick service. faster than expected. hope to get the same quality of service in future. thanks More

by GITASAM2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sara
Nov 25, 2020 -

Fremont Toyota responded

Thank you for the review! We're glad that we could provide a good, smooth experience. We look forward to seeing you again!

November 25, 2020

Simon Dharmanwan, thank you for patience. Finally, we bought our car on this 2nd trip to Fremont Toyota. Hope to see you again in another 2 years for another purchasing. Mylan More

by MY_LANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Fremont Toyota responded

Thank you for the review! We're happy that we could find a vehicle for you. We greatly appreciate your business and congratulations on your new car!

November 25, 2020

Our experience at Fremont Toyota was actually a pleasure...the process was smooth easy and stress free. We're happy with our car and especially with how we were treated. Thank you. More

by DSPRAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Fremont Toyota responded

You are very welcome! Thank you for the review! We're happy that your car buying process was smooth and easy. Congratulations on your new car!

November 24, 2020

Ritchelle, was great to work with and I felt like she treated me like a customer. I appreciated her help and the customer service as I drive 2 hours to pick up the car. More

by RITA_SKIPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Nov 25, 2020 -

Fremont Toyota responded

Thank you for the review! We greatly appreciate your business and look forward to seeing you again!

November 24, 2020

Raffi was of great help through the internet sales department. I walked in to just drive a car I liked and left with a new one. More

by CGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Fremont Toyota responded

That's great to hear! We're happy that Raffi could help you find the perfect vehicle. Congratulations on your new car!

November 24, 2020

Ms. Irene keep the good work. And stay work stay safe. Thank you for helping me and God thank you. God give me you. God bless you always. And god bless with your lovely family. Amen... More

by grozkiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hi. Ms. Irene. Thank you for helping me and your boss. You given me a very good day. And pls keep the good work. I hope you help more people like me. God bless 🙏. 🙏.
Nov 25, 2020 -

Fremont Toyota responded

Thank you for the review! We're happy that we could serve you and look forward to seeing you again!

November 23, 2020

I have been doing my service with Fremont Toyota for a very very long time. Good service and great people. Ramiro is my favorite service manager. More

by KKTWYP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Nov 24, 2020 -

Fremont Toyota responded

Thank you for the review! We're glad that Ramiro has been able to provide you with pleasant experiences and that you enjoy our team as a whole. We appreciate you making the choice to continue working with our team and we look forward to assisting you with any future needs.

November 23, 2020

I had a bad very experience, I took my 4runner in for recall and now the check engine light came on. Can't get ahold of anyone because they are closed More

by BALCARAZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Saku
Nov 24, 2020 -

Fremont Toyota responded

While we appreciate you taking the time to leave us a review, we’re disappointed that you have not been able to get in touch with our team to get the necessary assistance. In order to get the help you need, you can contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

Nov 24, 2020 -

BALCARAZ64 responded

I had to take my truck back for them to fix it correctly, i told them what i had read on google from other people who had the same problem. When I picked up my truck they said it was a hose that was not connected correctly. Just like i had told them.

November 22, 2020

Great customer service and very helpful! They helped me with everything I needed and got me the car I wanted, which I am very satisfied with. Thank you so much! More

by JANRAVEYPEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Fremont Toyota responded

Thank you for the review and great rating! We are glad to hear that we were able to give you a wonderful experience at our dealership. Hopefully, you are enjoying your new car. Let us know if there is anything else we can help you with.

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