Back

Fremont Toyota

Fremont, CA

4.6
5,305 Reviews
Contact Dealership

5851 Cushing Pkwy

Fremont, CA

94538

Directions

By Type

Showing 5,305 reviews

March 24, 2023

On time and very quick. Explain well for what I need next services. Very friendly. More

by NORIFUNAKOSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you for the five-star review! We're so glad that you enjoyed your time with us at Fremont Toyota, and we look forward to serving you again in the future!

March 24, 2023

Since Micky has been out service rep he has always taken care of us and keeps us informed. He explains our options and gives us his opinion with the current scenario to assist with our decision. More

by EH & JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

March 24, 2023

Some time taking little long evitar it okay a do wait time longer Spanish speaking not doing well More

by MENJIVARLUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Our team at Fremont Toyota appreciates your review of your recent experience with us! We can't wait to see you again. Have a great day!

March 24, 2023

Oil maintenance required message kept popping even after the service. Receipt said “set tire pressure to 33” , my actual tire pressure still was 36-36-38-37 More

by PAUMIL.BSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fahim Ahmad, Belal Najibyar
Mar 24, 2023 -

Fremont Toyota responded

Thank you for letting us know how your recent service experience with Fremont Toyota went. It is very disappointing to read the details of your review as this simply does not match our goals for the level of customer service we seek to provide. We’d like the opportunity to speak with you further on this matter to find a mutually beneficial solution and hopefully win back your confidence in our business. When you have a moment, please reach out to the General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com. Thank you for your patronage to our dealership and we look forward to hearing from you soon.

March 23, 2023

Steve Sako is an excellant service writer. He's always helpful, so I'll continue to take my car to him. More

by FBCHAVEZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

We truly appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

March 22, 2023

Steve Sako is an excellant service writer. I always take both of my Toyotas to him. More

by louispf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you so much for all the kind remarks to our team at Fremont Toyota! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again.

March 22, 2023

Not sure who Kuldeel Barr is so I can’t rate him. Never met him. More

by rebego2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you for your 5-star review! We look forward to seeing you again at Fremont Toyota in the future!

March 22, 2023

Good customer service, I liked them and would recommend highly. I could buy a car although I didn't even have a US driving license. Finance process was also pretty smooth. More

by DEEPTIBAGHEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naim Noori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. Thanks for stopping in, and we look forward to seeing you again next time!

March 21, 2023

$200+ for an oil change. Manager was rude/snapped at me because he was busy when I asked for my car. More

by SAMPSON1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Obee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Fremont Toyota responded

We are disappointed to hear that you were not completely satisfied with your service experience at Fremont Toyota. We strive to provide the highest level of customer service in every circumstance. Please reach out to the General Manager, Mark Hashimi, at markhashimi@fremonttoyot.com to discuss this further at your convenience.

March 21, 2023

Simple, Easy, Roderick did an excellent job, looking up information and making sure I was approved before going to dealership, had vehicle on the side ready to test drive. More

by JMR4081989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Obee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

...
249
...