Fremont Toyota

This was our very first time buying a brand new vehicle. We couldn't have asked for a better experience and it was all thanks to Raffi. I've spoken to at least 4 different salesman from various Toyotas in N We couldn't have asked for a better experience and it was all thanks to Raffi. I've spoken to at least 4 different salesman from various Toyotas in NorCal and Raffi provided the best experience. Some other salesman were poor listeners and didn't seem to hear what it was we were looking for and tried to force options we weren't considering on us. Meanwhile, Raffi listened and made great suggestions. He worked WITH us throughout the process. After giving us time to search and discuss privately, he circled back with us. Perhaps it was the space and time he gave us that made us feel ready. The budget I set was about 5k lower than what we ended up purchasing the truck for. When I used a formula from some dealer, the true value was also about 2k less than what the deal came out to be. I believe because he didn't pressure us, it allowed us to have time to really decide if we wanted to spend more to get the additional features. We finally came to a deal really late at night, which was not ideal for either parties. I ask A LOT of questions and repeated my questions because lack of understanding and Raffi was absolutely patient. He showed no frustration and didn't make me feel rushed even though it was passed closing. I felt bad he lost hours away from his family but I was too anxious taking on more debt and wanted to make sure everything was right. Raffi made sure the tank was full and the truck was detailed. He could see I was a bit nervous heading to the lot so he even offered to back the truck up for me. He explained some basic functions of the truck before I left. It was already passed 10PM so I didn't wait to inspect the truck. When I got home, I saw smudges around the truck. I texted him and he said he would help take care of it. This is what I call great customer service! More

The dealer was friendly and polite. He patiently listened to my needs and responded gently. The problem I had is the time they took to finish the service. They literally took 2+ hours. He patiently listened to my needs and responded gently. The problem I had is the time they took to finish the service. They literally took 2+ hours. They did mention that beforehand but it would be great if they reduce that as much as possible. I was waiting at the service center for the whole time. More

Been going here for years . Always friendly, prompt and professional. I would recommend them to anyone. Always friendly, prompt and professional. I would recommend them to anyone. More

Veer was professional, courteous, helpful and punctual through the entire buying process. It was a pleasure dealing with him. through the entire buying process. It was a pleasure dealing with him. More

Excellent customer service . Fremont toyota can be recommended on all mu frien who needs sevice car Fremont toyota can be recommended on all mu frien who needs sevice car More

Friendly and welcoming staff. Very helpful all around. The wait had good Coffee but the seats are somewhat uncomfortable though. Very helpful all around. The wait had good Coffee but the seats are somewhat uncomfortable though. More

Me gusta me ayudan en todas las necessidades Para mi carro,buenas sugerencias de advisor. carro,buenas sugerencias de advisor. More

Steve was awesome to work with. He not only provided me with a ride home but also had my car washed. The work was done two hours early!! Saturday appointments are very important He not only provided me with a ride home but also had my car washed. The work was done two hours early!! Saturday appointments are very important for those of us working weekdays. He represented Toyota well!!! More

Great service, Duke helped me and he offered quick, personable, and seamless service! I will be back personable, and seamless service! I will be back More

Belal was a great advisor. Good at communication and easy to talk to. Understand what I needed for my car Good at communication and easy to talk to. Understand what I needed for my car More