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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.6
5,700 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,700 reviews

November 08, 2023

Service Rep, provide quotation for simple tire-rotation OVER-PRICE at $100.00. Hope this process can provide better quote. More

by PDU168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

November 08, 2023

Service takes too long time. Inspection find brake pads need to replace. No one explain it to me until job is ended More

by yaohuahuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Orozco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times and communication. At our dealership, our goal is to provide the best customer experience though clear communication and professionalism. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 08, 2023

Aways a pleasure working with Steve Sako. He always explains the services that will be performed. He answers all our questions and is such a nice person to work with. More

by BOBDEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 08, 2023

Went in for basic tuneup and oil change when they got done my truck showed engine lite on and Trac light on went back two times and now they are saying something has causing the light to come on and not More

by Amnwkca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

November 08, 2023

I'm always happy with the service I get at Fremont Toyota, and I know I can trust Maria to take good care of my car. She's the greatest! On a side note, I was happy the coffee machine in the waiting More

by joe_hanna1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 08, 2023

Maria was great! She took time to help me and listened to my concerns. She made me feel good about leaving my Rav4 there to get serviced. She explained everything to More

by DGARCIA567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thanks for your great rating of Fremont Toyota! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

November 08, 2023

Maria was professional courteous and helpful. The people who worked on the car or professional thoughtful. More

by MIKEGOUVEIA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

November 08, 2023

Matt was supper friendly, explained all my questions and also he supported me during the whole process! More

by Julio Araujo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Alokozai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Fremont Toyota responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Fremont Toyota. Congratulations on your new vehicle and we look forward to doing business with you again!

November 07, 2023

Tiene un bien equipo de trabajo Brindan un buen servicio Se siente uno satisfecho con el servicio que recibe More

by FEDERICOXEKI92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Fremont Toyota responded

¡Estamos muy contentos que tenias una gran experiencia de servicio con el personal en Fremont Toyota! Esperamos verlos de nuevo. ¡Muchas gracias por sus comentarios!

November 07, 2023

Cool game man love the cars man what can I say . I really enjoy this place. More

by dannyssde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Fremont Toyota responded

Thank you for leaving us a glowing review about your car buying experience at Fremont Toyota! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

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