Fremont Motor Scottsbluff
Scottsbluff, NE
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141 Reviews of Fremont Motor Scottsbluff
I just want to send a big thank you to the service department, especially Dana Hubbard, the service writer who squeezed me in for an emergency service visit in a time of need, and Jeremy Torres, the s department, especially Dana Hubbard, the service writer who squeezed me in for an emergency service visit in a time of need, and Jeremy Torres, the service tech who diagnosed and fixed the problem with my 2010 F-150 that threatened to leave my family stranded along the interstate. We were at the halfway point of a 1300 mi trip from Iowa to Idaho, and had experienced several short episodes of the engine cutting out while going down the road. We managed to make it to Kimball for the night, but were quite worried that it could quit for good, unless someone who knew Fords could solve this intermittent problem. Thankfully, after considering the symptoms we were having, Jeremy was knowledgeable enough to recognize this as a known problem with the fuse for the fuel pump, and recommended the fix that Ford had come up with. Jeremy implemented the fix in less than an hour, and we were able to continue our travels with no further problems. Thank you Dana and Jeremy for saving our vacation! More
Amazing quick service and very friendly staff! They go above and beyond to ensure that you are satisfied with your service and even washed my car after the service Was over can't beat that! Will go back t above and beyond to ensure that you are satisfied with your service and even washed my car after the service Was over can't beat that! Will go back to this dealer and this service department over any other place in town! More
Justin mick and devin were awesome I. Helping me get my transit van for my business. Excellent customer service easy to work with, can’t say enough good things about Fremont motors. I would 100% recommend transit van for my business. Excellent customer service easy to work with, can’t say enough good things about Fremont motors. I would 100% recommend them. I will continue to buy future vehicles from fremont More
I purchased Lincoln in October of 2016 in Lincoln Ne even though I live on the other end of the state. Freemont Motors is the closest Lincoln/Ford dealership. I have been very diligent about the overall main though I live on the other end of the state. Freemont Motors is the closest Lincoln/Ford dealership. I have been very diligent about the overall maintenance on my Lincoln. In late 2017 or early 2018 Kevin Hoxworth joined the service department and since then I have nothing but excellent service. I feel like Kevin treats me like a friend not a customer and he makes me feel like they are truly taking care of me, going above and beyond. Kevin always goes over everything they do to my Lincoln. If I have questions he never talks down to me and if I present a concern he never tells me No, he always finds out the answer and or presents me with a solution. Freemont Motors has a model employee in Kevin and I’d like to believe all their employees model Kevin. More
If I could give a -3 I would have. They dont stand behind their products. I would not suggest buying a car from them. And definitely not thir CAP insurance. Plus the finance guy is rude and doesn't listen. K their products. I would not suggest buying a car from them. And definitely not thir CAP insurance. Plus the finance guy is rude and doesn't listen. Keep getting the run around from him and th CNA National CAP insurance I purchased through them. Again dont buy a car from them. Plus very over peiced. More
Professional and Helpful The service department is above reproach. I was told I needed some costly repairs completed, but once they inspected the system Kevin told me the wor The service department is above reproach. I was told I needed some costly repairs completed, but once they inspected the system Kevin told me the work was not necessary! I appreciate not being taken advantage of. I also appreciate the fact that they know my name and treat me with respect. More
Great experience Steve Shelton is awesome he showed me everything I wanted and I got a vehicle it was everything I was looking for. I we'll be coming back for any vehi Steve Shelton is awesome he showed me everything I wanted and I got a vehicle it was everything I was looking for. I we'll be coming back for any vehicles in the future More
Stress free and enlightening Steve Shelton and Devin were very helpful and knowledgeable about the vehicle we bought. Answered all my questions! Prices could always be a little lo Steve Shelton and Devin were very helpful and knowledgeable about the vehicle we bought. Answered all my questions! Prices could always be a little lower but we were satisfied. More
Awesome people! They are so helpful and very quick in servicing my vehicle. Excellent customer service from all! They know both of our names and contacted my husba They are so helpful and very quick in servicing my vehicle. Excellent customer service from all! They know both of our names and contacted my husband when my phone # on record was tied up, so he called me to let me know the car was ready. Now they have my email, too, so we have a secondary contact choice. More
AWESOME JOB They did a great job!!! Very courteous. Time frame wasn't long at all. The car wash was down so they offered me a wash coupon to use at my convenience They did a great job!!! Very courteous. Time frame wasn't long at all. The car wash was down so they offered me a wash coupon to use at my convenience. More