Fremont Motor Rock Springs

Started great, nightmare ending. I went to this dealership and everything was great to begin with, great price, reasonable payments, great car I didn't get approved but Erik tried ev I went to this dealership and everything was great to begin with, great price, reasonable payments, great car I didn't get approved but Erik tried everything and got me approved without a cosigner. That was great and I was excited then I started asking questions from before and at first I didn't have to trade in my car, then I was being forced to but I was getting nothing out of it.. Then I asked for an idea on interest rates and they would not give me an answer. Also, my payment and down payment suddenly changed. The changes didn't fit my budget so I had to sadly decline the offer. Erik, shook his head, threw my keys down and said "guess you're driving your own car home tonight". I said "thank you for your time and I'm sorry it's not going to work out right now". He didn't say anything, wouldn't shake my hand, was really rude to m dad and didn't even say anything or say thank you or anything. I understand I didn't buy a car from them and declined after he tried so hard, but with all the things changing and then withholding information from me I just didn't feel comfortable. I walked out feeling awful and the dealer didn't help when he was so mad and rude about me not purchasing anything. I don't think I will go back and if I do, I will not be going through Erik. I don't usually do reviews or put anyone on blast or anything but I feel as if his actions were very unprofessional and he did not deal with it the correct way. He made me feel very bad. I would not recommend him. Everyone else seemed extremely nice. More

Great team David Rozenblum helped us find the Dodge diesel truck that was perfect for us. We are really happy with it and appreciate the time he took to show u David Rozenblum helped us find the Dodge diesel truck that was perfect for us. We are really happy with it and appreciate the time he took to show us around. We had been looking at the Dodge trucks for a year or so and the price we got at Fremont Motor Rock Springs was the best. Our old truck wore out in WY on the way to CA. We were towing a trailer and Jay Feber, Finance Manager. even helped us find a place to park the trailer over 4th of July weekend. Thanks David and Jay. Honest, friendly, and easy to work with. More

Great folks at Fremont I had a great experience at Fremont. I recently purchased a new Ram truck and couldn't be happier with it. The sales staff were easy to deal with, a I had a great experience at Fremont. I recently purchased a new Ram truck and couldn't be happier with it. The sales staff were easy to deal with, and the financing options they have worked out great. I look forward to continuing a great relationship with all of the staff at Fremont in Rock Springs. I would easily recommend this dealership to anyone in the Sweetwater County area. They got me a great price, and was beyond comparable to pricing I researched in Salt Lake, Laramie, and Cheyenne. Rick has a great personality and a great sense of humor. More

Great experience Love my new truck, and really appreciated all the help from a great staff. The time and attention given to my family is greatly appreciated. Love my new truck, and really appreciated all the help from a great staff. The time and attention given to my family is greatly appreciated. More

Used cars ??? I'm not sure who checks out the cars for problems??? I realize that when you buy used it is as is where is. You don't expect the check engine light t I'm not sure who checks out the cars for problems??? I realize that when you buy used it is as is where is. You don't expect the check engine light to come on after 138 miles. Mike said it would be fixed, sent the truck back and 6 hours later they came out with a bid wanting to know if we wanted to pay that much to have it fixed. My husband told them to take it up with Mike and he told them to fix it. They didn't have the right part so it was sent and the truck was fixed the next day. I am thank full that Mike fixed that problem. I have been asked to give you my thoughts on how you could make things better. Better communication about what is being done and better checking out and disclosure on what's wrong with the truck at the time of the sale. Since this we have found other problems with the truck that will be costly repairs. More

Great Experience I purchased a used truck from Fremont Motors in Rock Springs at the end of 2015 and they were easy to work with when it came to trading in my previous I purchased a used truck from Fremont Motors in Rock Springs at the end of 2015 and they were easy to work with when it came to trading in my previous vehicle and purchasing another. More

Quick & Painless My daily driver went on the fritz and I needed some wheels now. After doing my homework, I found my Jeep on their website. Although I live 150 miles a My daily driver went on the fritz and I needed some wheels now. After doing my homework, I found my Jeep on their website. Although I live 150 miles away, it was well worth the trip to go to Fremont Motors in Rock Springs to pick up our new vehicle. Matt had the Jeep ready and waiting when we got there. We had paperwork completed in no time and we were on our way back home More

we would have no hesitation in recommending this dealership We have dealt with dealership for new vehicles and service on them for almost 20 years. The personnel have been extremely professional and done every We have dealt with dealership for new vehicles and service on them for almost 20 years. The personnel have been extremely professional and done everything we asked of them and then some. They are friendly, accommodating to our needs and everyone is personable and easy to deal with. The service has been outstanding and we would not hesitate to recommend this dealership to anyone. We will continue to purchase them in the future with every expectation that the high quality of this organization will continue. More

Excellent Service Easy dealership to deal with. Go out of their way to get the deal done. Friendly staff. Very informed on product line. Product lives up to its sales Easy dealership to deal with. Go out of their way to get the deal done. Friendly staff. Very informed on product line. Product lives up to its sales pitch. Very happy with the truck great mileage and ride. More

Professional and trustworthy The sales staff was professional and courteous. They followed thru on there commitments and we were able to work a deal we were happy with. The sales staff was professional and courteous. They followed thru on there commitments and we were able to work a deal we were happy with. More