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Fremont Motor Lander

Lander, WY

4.0
81 Reviews

1731 West Main Street

Lander, WY

82520

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81 Reviews of Fremont Motor Lander

August 01, 2024

We have purchased all our vehicles there for 30 years. The past few years we have had very poor experiences with the service department. We’ve paid a lot of money with zero results, poor communication an More

by Elec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Head of service department
Aug 02, 2024 -

Fremont Motor Lander responded

It's extremely discouraging to see that as of late, you've not been receiving the same quality service you've received here over the years. We value your opinion, satisfaction, and business, which is why I'd like the opportunity to speak with you further and learn more about where we've been falling short. Please contact me at your convenience. I look forward to hearing from you. Regards, Mike Myers General Manager mmyers@fremontmotors.com 307-335-3359

March 10, 2024

Victor in service department was helpful and informative. Called me and told me progress on my vehicle and when it was done More

by anjremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 11, 2024 -

Fremont Motor Lander responded

Hi Anjremer, thank you for sharing your experience with Victor in our service department. We're thrilled to hear that he was helpful and kept you informed throughout the process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, The Fremont Motor Lander Team

February 16, 2024

The only one who was helpful was the general Manager ( he was great). Poor service department and the service manager was the least helpful of all. Also every appointment that was scheduled was not on time c More

by behest.washers-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
Feb 21, 2024 -

Fremont Motor Lander responded

While happy that I was able to assist you, it's still disappointing that you did not receive the quality service that you deserved here in our service department. It's important you and all of our guests are receiving prompt service and this is something we will be sure to address with our team. Thank you for taking the time to share your feedback and should you like to discuss these concerns any further, please don't hesitate to contact me. I am always happy to help. Regards, Jaysen Hayes General Manager jhayes@fremontmotors.com

February 03, 2024

all employees that we were in contact with treat us with great concern and respect...workmanship is outstanding, .much appreciated to all those involved.... More

by MOUNTAINONE780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
todd smith, shawn carmack and jennifer
Feb 05, 2024 -

Fremont Motor Lander responded

It's our pleasure! We're happy everyone you came into contact with ensured you were receiving the 5-star service you deserved. Thanks for taking the time to share your experience here and we look forward to seeing you at your next visit. Regards, The Fremont Motor Lander Team

January 23, 2024

Always quick to get my appointments. Fast service. Smart employees in all phases. Always running specials and coupons. More

by Redsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia and can’t remember the mechanic
Jan 25, 2024 -

Fremont Motor Lander responded

Redsy, It's great to see our team is accommodating and it takes great care of you and your vehicle. Thank you for being part of the family and for this 5-star review. Can't wait to see you here at your next visit. Regards, The Fremont Motor Lander Team

January 06, 2024

Have bought 6 vehicles from them and they don’t work like normal dealerships..they actually care about helping the customer, whether that be service or trying to get you into a newer, or better vehicle!! Ste More

by Moondoggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Archembault
Jan 08, 2024 -

Fremont Motor Lander responded

Thank you so much for your loyalty to us here, Steve! We're incredibly lucky to have you as a valued customer and we look forward to continuing to take care of all your vehicle needs for years to come. See you again soon! Regards, The Fremont Motor Lander Team

December 19, 2023

All service work on our Ford vehicles has been completed by Fremont and we've never been disappointed with the knowledge, workmanship, value and communication. More

by jschmidl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 28, 2023 -

Fremont Motor Lander responded

We're very happy to see that you always receive the quality service that you deserve here. Thank you for both your business and your review and we can't wait to serve you again in the future. Regards, The Fremont Motor Lander Team

July 27, 2023

Will have you sign for warranties and then not stand up to them when bringing your vehicle in for services pertaining to the warranty you pay for More

by Kyell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hai, Terry, Chase
May 24, 2023

Our 2019 Explorer Sport begin to lag as we accelerated, just as we got on the road for a two week road trip. We called a couple of dealerships as we passed through different states; and heard a solid “no”, More

by Renaissancepatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, David, Dale
February 13, 2023

A great crew who are courteous and helpful with every step of ordering to purchase More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Crippen, Brandon Archambault, Jaysen Hayes
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