Fremont Motor Cody

I purchased a used F150 online from 1200 miles away. I was moving back to the area, and Fremont had always been where the family bought vehicles. In fact I had purchased a car there myself nearly 25 year was moving back to the area, and Fremont had always been where the family bought vehicles. In fact I had purchased a car there myself nearly 25 years earlier. I trusted this dealership. I understand that when you buy a used vehicle you are taking a chance, and I'm realistic about that. I took delivery of the truck, and I didn't drive it much for the next several days. When it was time to pick up my camper in Billings I hopped in the truck and headed up there. Around 75 miles in to my trip the truck misfired a few times, but seemed to correct itself. Once the camper was hooked up and started heading back to Cody, the truck began misfiring severely. I almost didn't make it back to Cody. I then received an email from the sales person who had been very helpful with my purchase, checking to make sure that everything was going well. They stated that if there was "Anything that needed attention, to let them know and they would make it right." I emailed my salesperson back letting them know that it wasn't going so well, and that the truck was misfiring severely and that I almost didn't make it home. The attitude of "We will make it right," suddenly wasn't there, and the next email was one explaining that according to the sales manager there was no warranty on the truck. That was disappointing. I never asked for anything for free, I didn't ask for it to be fixed for free, nor did I even ask for it to be fixed. I simply stated that it wasn't going well, and the truck had a misfire. I did respond to the email explaining that there was a 30 day warranty on the truck, but that's all I said. I bought this vehicle site unseen, and paid 18k for it in cash. Maybe that's not a lot of money to some, but it's a lot to me, and the truck was a very important part of my new life plan. I trusted this dealership. There were many different ways to handle me, but right up front they wanted to let me know that they weren't paying. It's tough out there for all of us, and I understand bottom line profit, but there really wasn't any reason to make me feel like I was going to automatically complain and want something for free. All the truck needed was a tune up. I changed the plugs myself, and about 30 minutes later, it was running great. I will throw this out there, that according to the comprehensive check that is supposedly done on all used vehicles, mine was perfect. Let me tell you that it is far from perfect. The next thing that I will be doing is a break job, because the rotters are warped. Very sad, and just plain old disappointing. More

These guys bent over backwards to get my rig running again. Service great prices fair. Highly recommend I live in Cody and have used Freemont Motors for years to keep my truck running again. Service great prices fair. Highly recommend I live in Cody and have used Freemont Motors for years to keep my truck running More

Great service and very friendly people! We've been here for about 1 1/2 years now and Fremont Motor Cody has treated us really well. They're very friendly people that genuinely care about o We've been here for about 1 1/2 years now and Fremont Motor Cody has treated us really well. They're very friendly people that genuinely care about our experience in their dealership. Work is done when and as promised, there is a car for us to drive when needed and they go the extra mile to make sure we're happy. I don't know what else we can ask from a dealership! More

Excellent Service Shannon took good care of my truck, as usual. It is always a pleasant experience to take my F-150 in for service. I value the professionalism and atte Shannon took good care of my truck, as usual. It is always a pleasant experience to take my F-150 in for service. I value the professionalism and attention to detail. More

Shannon took care of us. She is very good at her job. She gave us a loner vehicle, which was very nice. Shannon is friendly and really cares about the customer. Great job. Gary & Lila ringelberg gave us a loner vehicle, which was very nice. Shannon is friendly and really cares about the customer. Great job. Gary & Lila ringelberg More

I have had a problem with my front left wheel for well over a year. The mechanics at Fremont found the problem and resolved it. I’m very thankful. over a year. The mechanics at Fremont found the problem and resolved it. I’m very thankful. More

Service to purchase The service department has done an exceptional job going above and beyond to identify and repair a sensor problem while assisting with warranty requir The service department has done an exceptional job going above and beyond to identify and repair a sensor problem while assisting with warranty requirements. Recently went in for service where another problem was identified and solved without me even knowing. While waiting for my truck found my wife her new vehicle and brought it home the next day. Exceptional in every way. More

Their service Department is great! I wanted to leave a message about Fremont Cody's Service department. They are great. I had the airbag replaced in my Dodge Ram after a lot of procra I wanted to leave a message about Fremont Cody's Service department. They are great. I had the airbag replaced in my Dodge Ram after a lot of procrastination I finally called. They got it right in, and were so accomadating. They took me and my kids to a doctors appointment while it was being worked on, (I had to drive 55 miles to get to a dealer her in rural Wyoming.) They were so helpful, and had the truck ready by the time they came and picked us up. Thanks very much! More

Buying a new truck I went into Fremont not expecting much but my father had bought his last 4 vehicles there and I promised him that I would drive a Dodge. Being a Chevy I went into Fremont not expecting much but my father had bought his last 4 vehicles there and I promised him that I would drive a Dodge. Being a Chevy/GMC man all my life I didn't plan on buying a Dodge. They were very friendly and I drove a Ford F150 first and liked it. Then I drove a 2019 Dodge 1500 Laramie. I was hooked. It only took a couple hours and paperwork was signed. I was very impressed with all the sales people and financial professional. Even the parts department was friendly and efficient. I won't go anywhere else as long as the customer service stays like it is at Fremont in Cody Wyoming. More

Enjoyable experience I’ve dealt with many motor vehicle dealerships over the past thirty some years and I have to rate this experience as one of the best, that’s most favo I’ve dealt with many motor vehicle dealerships over the past thirty some years and I have to rate this experience as one of the best, that’s most favorable experience! Starts with first meeting, greeting, taking time getting to know each other and expressing ones thoughts, ideas and feelings first. Most importantly a willingness to work through more that just “numbers”. Also, being treated “fairly” and not looked at, as just another sale! More