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Fremont Motor Casper
Casper, WY
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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238 Reviews of Fremont Motor Casper
April 13, 2023
Clean helpful if they don’t have the vehicle you want they’ll find it for you friendly knowledgeable. I bought at least three vehicles through them and never had a bad experience. they’ll find it for you friendly knowledgeable. I bought at least three vehicles through them and never had a bad experience. More
by calvin_larsen
Employees Worked With
Justin Sandbak
April 13, 2023
Excellent service! Justin did a great job. Had the vehicle I was wanting on the lot, worked with my local bank and got it all done. Two features I wanted, but not o Justin did a great job. Had the vehicle I was wanting on the lot, worked with my local bank and got it all done. Two features I wanted, but not on the truck were ordered/installed. Would recommend Fremont for getting a new vehicle. More
by terrencej.mccarthy
Employees Worked With
Justin Sandbak, Brett Osborne, Kris Redden
April 13, 2023
I was looking for a good truck a been looking for a few weeks called a talk to a Justin at Fremont in Casper Wy, He did all the hard work for me. He took care of a lot of the paperwork before I meet him. W weeks called a talk to a Justin at Fremont in Casper Wy, He did all the hard work for me. He took care of a lot of the paperwork before I meet him. Was a great sales person. I spent 30 to 35 minutes to finish the rest of paperwork an was fast. He make it way faster than a lot of place. If you’re look to find great customer service it’s at Fremont Casper Wy. Ask for Justin More
by sapasunkafagan
Employees Worked With
Justin
February 13, 2023
BEWARE. .do not let this service dept. work on your vehicle. I brought my 2015 dodge ram 1500, which has never had any issues since I got it, to thier shop f .do not let this service dept. work on your vehicle. I brought my 2015 dodge ram 1500, which has never had any issues since I got it, to thier shop for them to fix a simple leak in the air ride system. This problem was diagnosed by 2 other shops. It was sent to freemont for a simple fix, but instead of doing what they were supposed to do, they proceeded to replace parts that were still good. When I picked it up, we drove the vehicle 2 1/2 miles and the entire air ride system failed. I brought it back to them and they stated very rudely that it wasn't their problem, even though they had just worked on the very system that failed. I took them to court, and even though I had huge amounts of proof, the judge ruled against me. This seems to be an ongoing problem at this dealership and will probably continue to be as long as they know there will never be any consequences, when you take them to court in Natrona County. The judge who heard this case obviously either doesn't listen or doesn't know her job. If you look at the reviews for Fremont Service Dept. you will see they obviously hire subpar mechanics that don't have the knowledge to do their job. My suggestion-Fremont, get rid of the uneducated employees you have and get some that are qualified to perform their jobs. And stop being rude about something you caused. Now it will cost me $3,000 to fix a problem that in the beginning was a simple $400 fix. UNBELIEVABLE Sincerely, William Burlison More
by Blindhearted1967
Employees Worked With
Kristen
November 22, 2022
Place is a joke. Worst dealership I’ve ever felt with. The service department is abysmal. Do yourself a favor and go ANYWHERE but to this place! Worst dealership I’ve ever felt with. The service department is abysmal. Do yourself a favor and go ANYWHERE but to this place! More
by FO
Employees Worked With
Service manager
February 07, 2022
George Velez is absolutely phenomenal, if your going to Fremont Motors go to him!!! Mr. Velez is very patient, understanding, and will thoroughly explain any questions or concerns you may have, he is absol Fremont Motors go to him!!! Mr. Velez is very patient, understanding, and will thoroughly explain any questions or concerns you may have, he is absolutely the best! I absolutely LOVE my car!!! Thank you Mr. Velez for your positivity , and service in the Marine Corps! More
by jasminmorfinn
Employees Worked With
George Velez
February 07, 2022
Mr George Velez,First of all, thank you for your Mr George Velez, First of all, thank you for your service! Thanks for being such an amazing sales rep. At no time did I feel that I was wasting you Mr George Velez, First of all, thank you for your service! Thanks for being such an amazing sales rep. At no time did I feel that I was wasting your time or felt pressured to buy a car. You were kind and answered all of my questions. I absolutely LOVE my new jeep sahara! More
by ilguerrero2946
Employees Worked With
George Velez
December 30, 2021
I was greeted by PJ Lantz wanting to look at a 2021 Ram 2500 diesel. I ordered a truck in May, got it on November 26. PJ checked in with me every week with an update. This was a difficult situation bec 2500 diesel. I ordered a truck in May, got it on November 26. PJ checked in with me every week with an update. This was a difficult situation because the trucks just weren't being completed and shipped. PJ did a stellar job taking care of the situation and has been always available since I purchased the truck answering questions and again just checking in to see how it was going with the truck. She deserves a gold star!! More
by Rog
Employees Worked With
P J Lantz
