Fremont Motor Casper

Unethical customer service I elected to use the Xplan that is offered through my company and because of this they low balled me on my trade to be able to capture the discount I I elected to use the Xplan that is offered through my company and because of this they low balled me on my trade to be able to capture the discount I received through the plan. This would have been the second car I had purchased from this dealership. I was dealing with Kyle Smith and his manager Bobby quoted me a price $3500 under rough trade value just so he could fill his pockets with ill gained profit. My vehicle is in great shape and I have been offered a square deal elsewhere. I was offered clean trade amount at another dealership and also was given below book pricing for my new truck. Kyle Smith did his job well but the management staff are rip off artists More

Square Deal on a Great Truck Tim Snowden walked us through the complicated process of ordering a new Ram 1500. He was knowledgeable about the RAM Truck brand, and actively sought Tim Snowden walked us through the complicated process of ordering a new Ram 1500. He was knowledgeable about the RAM Truck brand, and actively sought answers for any details he wasn't sure of. We were able to negotiate a great price with Tim, and look forward to receiving our new RAM Truck! More

Fair Deal Recieved a fair deal without all the haggling back and forth. So far I am happy w/ my new Ram 1500. Only disappointment was when i purchased the mud f Recieved a fair deal without all the haggling back and forth. So far I am happy w/ my new Ram 1500. Only disappointment was when i purchased the mud flaps. I had asked for easy to install, but found out it would be another $200 to get them installed. Didn't sit well, so found a place that installed bug guard, mud flaps and bull bar all for less intall fee. Other than that, i did get a fair deal on my trade in and new Ram. More

2015 Jeep Grand Cherokee Amazing! We have bought our last two vehicles from George Velez lll and I will continue to recommended him to everyone! He is there for the customer, Amazing! We have bought our last two vehicles from George Velez lll and I will continue to recommended him to everyone! He is there for the customer, to get the best deal possible for us and he has everytime! I am so excited to be in my first brand new vehicle! It is so beautiful! More

Great Service We had a great experience! Our previous vehicle had many issues which were handled properly by the service center. We were then ready to purchase anot We had a great experience! Our previous vehicle had many issues which were handled properly by the service center. We were then ready to purchase another vehicle and George did a wonderful job. He was very helpful, personable and didn't pressure us into anything! I would suggest calling George for your next vehicle! More

Great customer service Martin treated us with respect and was very professional throughout our experience. He gathered all of our information and was able to point us in the Martin treated us with respect and was very professional throughout our experience. He gathered all of our information and was able to point us in the right direction. He knew the vehicles and enthusiastically showed us different products based on what we wanted. His knowledge surpassed our expectations. He also was very personable and in my book, that is the most important personality trait to possess. We drove away gaining not only a new vehicle, but a new friend. Thank you Martin, we love our new Cherokee Trailhawk. More

George Velez great help. George Velez quickly saw how he could help us narrow our search for a new truck and fit us with the truck we needed. Thanks! George Velez quickly saw how he could help us narrow our search for a new truck and fit us with the truck we needed. Thanks! More

Kyle knocked it out of the park once again! This was our third new vehicle in 3 years from Kyle and he has once again surpassed our expectations. He spent the time to answer all of our questions This was our third new vehicle in 3 years from Kyle and he has once again surpassed our expectations. He spent the time to answer all of our questions and do a side by side comparison of the 2 trucks we were debating on. He feels like an old friend when we come in to see him. Also Kris has been great when it comes time to close the deal. He made sure we understood everything clearly. Thanks again guys! More

George Velez is the dealer you need! George was our dealer for our 2015 dodge mega cab we bought, he answered all our questions and got us what we wanted! If you are not sure about what d George was our dealer for our 2015 dodge mega cab we bought, he answered all our questions and got us what we wanted! If you are not sure about what dealer to choose, don't pass up George! He will really help you out!! The finance department was really great too! Everyone was very friendly! More

Great experience I stopped into the Fremont Casper store simply wanting to look at a few of the trucks they had available on the lot. Tim asked if there was anything i I stopped into the Fremont Casper store simply wanting to look at a few of the trucks they had available on the lot. Tim asked if there was anything in particular that I wanted to drive, so we took out a Laramie Longhorn dually megacab. Tim was not pushy at all on the sale, and seemed to be absolutely fine with me driving their $72,000 truck, which I appreciate very much. I ended up liking the truck quite a bit, and expressed interest in possibly buying the unit, but I was a bit bummed out the truck didn't have the factory fifth wheel prep, and I wanted to find a truck with the factory equipped air assist on the suspension to compare unloaded ride comfort with. (Turns out that is much easier said than done) In the meantime, any questions I had that he didn't have an answer for, he found the information in a timely manner and had no problems sending this information through my preferred method of communication. He worked on a deal with me for about two weeks (I'm not one to make decisions quickly) and had a very attractive price worked out. I would have definitely purchased this truck from Tim, but my local dealer took in a truck with the exact same options plus the factory fifth wheel prep literally the same day I checked out Tim's truck a second time. The factory fifth wheel prep is a big deal for us, and Tim's truck was not equipped with this. We look forward to the opportunity to work with them in the future. More