Freeway Honda

Exceptional Service The folks at Honda dealership are friendly, helpful, and answered all the questions I had. Being new to Santa Ana I was looking for a place to take m The folks at Honda dealership are friendly, helpful, and answered all the questions I had. Being new to Santa Ana I was looking for a place to take my Honda for service and I found my place. Their complimentary coffee is one of the perks that keeps me coming back ;). Thanks to the Service Department especially, service was fast and parts came in on time. Keep up the good job!!!! More

Above and Beyond Service and Value After dealing with many Honda dealers and getting frustrated, Steve Sotello helped me find the right mini van for my family within my budget and my ne After dealing with many Honda dealers and getting frustrated, Steve Sotello helped me find the right mini van for my family within my budget and my needs. There was no up-sell or pressure. Although I was looking for a used model, I ended up buying new because I was offered a deal I couldn't refuse. Thanks Steve and Freeway Honda.... my family loves this van! More

Bought a used car I bought a used car a few months back and am pretty much happy with that. I dont have any problems with the car so far. Thanks . . . . . . I bought a used car a few months back and am pretty much happy with that. I dont have any problems with the car so far. Thanks . . . . . . More

Exceptional experience at Freeway Honda We had a great experience buying a 2012 Certified, Pre-Owned Pilot. It ended up with some issues, so they a provided a replacement that was a huge upg We had a great experience buying a 2012 Certified, Pre-Owned Pilot. It ended up with some issues, so they a provided a replacement that was a huge upgrade from the first deal. The General Manager, Sales Managers, Finance Manager, and especially our sales guy Michael Corona were all very understanding, helpful and courteous. We did not make a stink about the first car, just told them our concerns. They took it on themselves to step up and address it all in a way that was more fair to us. I don't know where the stories come from with dealerships and car corporations screwing their customers. It sure must not come from Freeway Honda. I am telling anyone that asks to see Freeway Honda if they need a car. More

Great Service Department We have always experienced great service from Brando in the service dept. Any work or maintenance is done correctly and on time. We would recommend th We have always experienced great service from Brando in the service dept. Any work or maintenance is done correctly and on time. We would recommend the service dept. More

Great Experience Purchased a certified Honda Accord. The car was exceptionally clean and in perfect condition. Sales handled the sale in a very curtious and expedient Purchased a certified Honda Accord. The car was exceptionally clean and in perfect condition. Sales handled the sale in a very curtious and expedient manner. It was a pleasure working with this company and I diffinetally will return when in the market for another automobile. More

service adviser Kevin Nessl is very kind and warm Recently, my 1999 Honda Accord stopped at idle twice, it was diagnosed as ignition switch problem. Since a campaign of recall on this issue was done Recently, my 1999 Honda Accord stopped at idle twice, it was diagnosed as ignition switch problem. Since a campaign of recall on this issue was done before, Kevin Nessl tried to re-do a recall on behalf of customer. Even the recall was not processed after mechanical verification, I have to thank him for his honesty and kind help. More

Purchased a brand new car, put $10,000.00 down. Very clearly asked if their was a prepayment penalty if we paid the car off early, a very clear answer of "no" was replied by this dealership. Now it's b clearly asked if their was a prepayment penalty if we paid the car off early, a very clear answer of "no" was replied by this dealership. Now it's been 2 months and guess what, they now say......."well the fiancé company has to get something". Very small line item 1D ON THE BACK of the contract tells a little something about this $75.00 fee, that the dealership lied about during contract signing. Buyer beware, this dealership doesn't tell the truth, just what it takes to get you to buy the car. More

Tried the bait and switch on my mother. Promised a price Tried the bait and switch on my mother. Promised a price - made sure we knew it was a deal and then tried to get us to spend over 600 dollars more. Tried the bait and switch on my mother. Promised a price - made sure we knew it was a deal and then tried to get us to spend over 600 dollars more. So, in the end we walked out. They are liars, tried to take advantage of a senior lady and can't be trusted. More

This was the best car sales experience I have ever had, which is saying a lot as I am in my late 50's and have bought numerous cars. It was the ultimate in true customer service: Professional, Informative which is saying a lot as I am in my late 50's and have bought numerous cars. It was the ultimate in true customer service: Professional, Informative, Customer-Centric, Efficient, Best Price, Best Financing and Excellent Follow-Up. I had already done my research in expectation of the traditional lengthy haggling experience, and much to my surprise, they offered me the best price and terms right out of the chute. Through the course of the buying process, and lessons in technology, I met several staff members and all were clearly professionals that wanted to ensure I was not only satisfied, but impressed with their customer service and my vehicle. Incredibly, I was in and out in a little over an hour, and that included the financing paperwork! They have guaranteed my repeat business and my highest of recommendations for anyone interested in purchasing a Honda. And their technology expert, Tim Topeka, has the patience of a saint... I did mention I'm in my late 50's. More