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Freeway Chevrolet

Chandler, AZ

4.6
1,034 Reviews

1150 North 54th St

Chandler, AZ

85226

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1,034 Reviews of Freeway Chevrolet

June 14, 2011

This dealer is #1,wish I found them years ago!Went in with my trade,explained what I wanted to do and 3 hours later I was leaving in my new ride.They even bought me and the wifey a sub,so we didn't get o More

by 8324147074a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian banks/mike cook/mike preville
June 14, 2011

Bought a car on Friday night had to bring it back on Saturday morning do to the passenger rear door would not open from the inside also the air bag light came on on the way home Friday night. I need to More

by JamesWorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
June 11, 2011

I wish I bought my first new vehicle from Freeway, as I would have never gone anywhere else. From purchase to service it has been an outstanding experience. Your dealership stands behind their words and yo More

by my3kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave sondergras
June 09, 2011

Roger is always a pleasure to work with. He is totally customer driven and committed to service excellence. Eager to serve and sensitive to customer needs. I know I am in good hands when Roger handles my More

by DennisM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Young
June 08, 2011

Should have walked away after they said they used the wrong vin number on paperwork and price went up. And after that they would not even open to throwing in a bedliner or towing package. The finance mgr More

by Acrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff elfan
Jun 08, 2011 -

Freeway Chevrolet responded

Mr. Crouse, I am sorry for your frustration. Due to the difficulties in obtaining a loan for you, it took a little longer than usual to get you approved. I am glad that we were actually able to obtain an approval for you. We do a complimantary service wash with every service visit. Unfortunately, we did not wash your vehicle, because it was not in for service. We had just detailed your vehicle a few days prior when you purchased it. You came in to get a tracking system installed as a condition of your approval. We would have gladly washed your vehicle had you requested it and we certainly will anytime you are in the area. You have a right to your opinion and you have a right to choose where to do business. I must say that I am surprised that you are this upset. My employees did a great job in getting you approved for the vehicle when there were numerous challenges. If you want to come in and talk to me personally I will go over the entire process again and see if we can improve the experience. It is always our goal to have 100% customer satisfaction, but I do realize that this is not always possible. Thank you, Michael Cook General Manager

June 08, 2011

I received two recall notices, was promptly provided an appointment and the inspections competed in a timely manner. I left my car and went on about my business that day and was contacted when the car was More

by bobwho
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig the service manager & Mary in Cashiering
June 07, 2011

Great experiece working with William. He made me feel welcome and nice to work with. He founded the right car for and my girlfriend. This 2011 Mailbu is such a nice ride and recommend this car and Willi More

by n8iveAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morehouse and Tracy (Fiance)
June 07, 2011

I would like to start off by stating that I have purchased a vehicle from this dealership before. Great place to buy. I went into the dealership about 1 1/2 weeks ago to see about purchasing a Bra More

by daringofas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis - Fleet
June 07, 2011

Service was excellent & we were pleased with how quickley are needs were taken care of. Management, Joey and Jim worked efficiently to get the sale completed. Thank for for all your good work. tha More

by glsundquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Graves & Jim (sales)
June 05, 2011

Waiting room has gotten smaller but it is nice. The Waiting room has gotten smaller but it is nice. The service man was moore honest than Power Chevrolet the Superstition. Forgot my service man's name More

by wandawanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alihandro
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