Freeport Ford

Serge (Frenchy), 2007 Honda Odyssey We purchased a 2007 Honda Odyssey from Serge. I wasn't completely sold on it at first but Serge encouraged me to drive it and see what I thought. I ab We purchased a 2007 Honda Odyssey from Serge. I wasn't completely sold on it at first but Serge encouraged me to drive it and see what I thought. I absolutely loved it and so did my husband. It had an air conditioning issue and we were told that would be fixed free of charge. I brought it in to have it fixed and it was done in a timely matter along with the front brakes, free of charge. Serge checked back with us to make sure we were happy with our purchase. Everyone at the dealership was very friendly. We will definitely Come back to Fairway Ford again for any future vehicle purchases. More

A great Certified Product Specialist! John Schopf helped to get me into a vehicle that will service my needs well into my retirement. He's a great listener and helped me get into a new 201 John Schopf helped to get me into a vehicle that will service my needs well into my retirement. He's a great listener and helped me get into a new 2015 Focus at a price I can really live with, IT'S GREAT TO BE BACK IN A FORD! The team at Fairway Ford was very helpful and work well together! It was a great experience. More

Thanks John Just purchased a 2015 Ford Escape. This is my first Ford purchase since I bought a 1967 Mustang in 1968. All employees were extremely courteous and Just purchased a 2015 Ford Escape. This is my first Ford purchase since I bought a 1967 Mustang in 1968. All employees were extremely courteous and friendly, making sure my wife and I were helped. John took the time to fully explain our options and explained what the controls did. Slightly different then my current car but he took the time to explain what they did. Thanks John for your great service. No hard sell at all. Easy decision on our part. More

Great customer service! John went above an beyond to find us the perfect vehicle in our price range. We could not have asked for a better experience. This was our first vehic John went above an beyond to find us the perfect vehicle in our price range. We could not have asked for a better experience. This was our first vehicle from Fairway Ford and it will not be our last. Thank you again John, we will send anyone looking for a car your way. More

Great customer service I purchased my 2015 Ford Escape in February and I have a very good experience with Frenchy. He did everything he could to make sure I was satisfied w I purchased my 2015 Ford Escape in February and I have a very good experience with Frenchy. He did everything he could to make sure I was satisfied with my purchase. It was a pleasure working with him and the rest of the staff. More

A FEW MILES MAKES A DIFFERENCE Frenchy was very helpful in our visits to find a new Explorer..This was our 6th Explorer and we are very happy with our purchase. I will recommend him Frenchy was very helpful in our visits to find a new Explorer..This was our 6th Explorer and we are very happy with our purchase. I will recommend him to any and all persons interested in purchasing a new car. The guys there are all friendly and willing to help. More

Unexpected Pleasure We were just there to look, a red Edge had caught our eye. Long story shortened...later that night we had purchased the Edge. Frenchy has been more t We were just there to look, a red Edge had caught our eye. Long story shortened...later that night we had purchased the Edge. Frenchy has been more than willing to help us learn some of the newer features on the Edge. It was a pleasant experience; Frenchy and all of the staff has been very friendly and helpful. More

Smooth Transaction - Pleasant & Easy Frenchy was great and made the experience of buying my car pleasant. I drove down from Madison WI and when they heard how difficult it would be for m Frenchy was great and made the experience of buying my car pleasant. I drove down from Madison WI and when they heard how difficult it would be for me to arrange a pickup they arranged the car to be driven up to me! That helped me so much and it was just great!!! More

Too much follow-up My whole buying experience at this dealership was positive & I am very happy with my car. However, my criticism would be that I feel like they won't l My whole buying experience at this dealership was positive & I am very happy with my car. However, my criticism would be that I feel like they won't leave me alone now. I'm sure they are trying to provide good service but I live in the Quad Cities so will not be using them for continued service on my car. Yet my salesman keeps calling me to see how I like my car & I get other email contacts. I don't need these contacts & they are becoming annoying! More

Out of State Purchase Purchased and traded a vehicle from out of state over the Internet and phone. Drove 600 miles and everything was as promised when I arrived. Minor gli Purchased and traded a vehicle from out of state over the Internet and phone. Drove 600 miles and everything was as promised when I arrived. Minor glitch with both the vehicle I was trading and the one I was purchasing. Both resolved quickly and to everyone's satisfaction. Still pleased with my purchase 3 months later. Brianna Cote facilitated everything online. I would highly recommend working with her. Chuck Robinson knows his Lincolns very well and made me very comfortable with every feature. Ryan Garrett was fair with the trade and purchase negotiations. More