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Freeman Toyota

Hurst, TX

4.7
8,954 Reviews

204 NE Loop 820

Hurst, TX

76053

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Showing 8,954 reviews

February 13, 2021

Matthew is a top-notch salesman with integrity that exceeds expectations! He has a very friendly disposition and my husband and I have loved working with him! I hate buying cars and he makes the experi More

by CharityY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Tiemann, Tom Xiong
Feb 13, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your sales visit! Thank you for sharing your favorable review of our Sales Department and Don Little. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 13, 2021

My first Toyota experience. Now, in the past Ive had SEVERAL new car purchase experiences but with Matt, he was the first person that made me feel I was treated fairly and I didn't come away with the ty More

by Wayne39ntx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Tiemann, Jacob Walker
February 13, 2021

No pressure and no hassle sales staff! Awesome deals that you know can’t be beat! LOVE, LOVE, LOVE freeman Toyota!! Bought 2 Toyota’s from here and they’ve made me a customer for life. More

by Glh75028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Tiemann, Jacob Walker, Mo Sayed
Feb 13, 2021 -

Freeman Toyota responded

Thank you Josh for the kind review. We want to thank you for your patronage and support. If there is anything you need please call Jacob , or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family

February 11, 2021

I highly recommend getting a car from Freeman Toyota. Don was super helpful and answered all the questions I had. He made the process of getting a car super smooth. I will be referring my friends and family More

by Lauryn Nolley
Recommend Dealer
Yes
Employees Worked With
Don Little
Feb 13, 2021 -

Freeman Toyota responded

Thank you Lauryn for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Key West Family! Mark Fusselman Manager

February 09, 2021

I recently purchased a Camry SE with Don and my experience was phenomenal! I felt zero pressure and will be referring my friends. Don had the answers to all of my questions and I’m very pleased wit More

by Mariahcmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Little
Feb 13, 2021 -

Freeman Toyota responded

Thank you Mariahcmartinez for the five star review. We are so glad to hear that Don was able to provide you with a good experience at our dealership. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Mark Fusselman Manager

February 09, 2021

Don was amazing! helped me find the perfect car and I didnt feel pressure like at other dealerships- he had the answers to all of my questions and even informed me of things I didnt know I needed to know More

by Kenna Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Little
Feb 13, 2021 -

Freeman Toyota responded

Thank you Kenna Marie for your five star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family!

February 08, 2021

Great, helpful, professional, I can’t complain great team! I felt very comfortable with all the answers she gave me, no doubts that I did a good buy with Toyota More

by ymta.2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raeanna Nabors
Feb 13, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not so distant future. Yours sincerely, Mark Fusselman Manager

February 08, 2021

I took my Lexus here for service. It was my first time at this dealership. I was greeted by Tim. He was very thorough and listened to my concerns. He called later to advise me a resolution to my issue. It wa More

by MFUSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward, Tim Farrand
Feb 13, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Tim Farrand. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 04, 2021

Freeman Toyota is a Fantastic Dealership. I am Leasing a New 2021 Toyota. I got a wonderful deal. Buy from Mr. JB Greer a wonderful Salesman. JB is very understanding to your needs, he sure was with mine. More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB GREER Matt TIEMANN MARK Duron
Feb 13, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of JB who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

January 22, 2021

Excellent service by the service staff. Davin took me home after dropping car off at service. Even tho I know he didn’t have too. Even picked me back up afterwards. Will be coming back again because of t More

by DavinWas the best !! - Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin
Feb 13, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Davin. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman

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