Freeman Toyota
Hurst, TX
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He's a great efficient dealer. No BS and gets you what you want. All the other dealers have a bait and switch and it's crazy. Matt gets it done quickly and painlessly. you want. All the other dealers have a bait and switch and it's crazy. Matt gets it done quickly and painlessly. More
Knowledge and customer service were great! Covid-19 didn't stop Team Toyota from making us feel comfortable and giving the best car buying experience. didn't stop Team Toyota from making us feel comfortable and giving the best car buying experience. More
Need to replace original valve covers with the nice chrome one gotten with car. I got cheap black plastic but cares, right? Let’s do it right then. chrome one gotten with car. I got cheap black plastic but cares, right? Let’s do it right then. More
Excellent service, Santos Flores is very professional. Very happy with the help i received. i will continue to bring my truck for service at freeman Very happy with the help i received. i will continue to bring my truck for service at freeman More
They taking good care for their customer. They were giving curtesy ride for both ways. Which it works for me, I did not have to look for ride. giving curtesy ride for both ways. Which it works for me, I did not have to look for ride. More
Great dealership - The sales manager was very professional and helpful. Freeman Toyota has my approval and future business! Will recommend this dealership to my friends and family! professional and helpful. Freeman Toyota has my approval and future business! Will recommend this dealership to my friends and family! More
I had to had a tire replaced under warranty. The tire was not in stock and was told to come back 2 days later to get the tired replaced. I came back 2 days later after calling to see if it was there. They sa not in stock and was told to come back 2 days later to get the tired replaced. I came back 2 days later after calling to see if it was there. They said yes and come in. After 30 minutes of waiting, I was told they looked all over and the tire WASN"T there and they would order another and to come back 2 days later again! I was told that they would MAKE SURE that the tire was there and that he would keep it by his desk this time. I came back 2 days later (again) and the tire was replaced. The issue I have is that I had to call them NOT them calling me.... also going there and taking time away from clients I had to move around schedules for is an issue. I had to move things around 2 times. I know this may be a one off, but one of my clients is a Toyota Forklift Dealer and I know how the "Toyota Way" works. I feel that customers need to be notified and not have to call in to find out what's going on (not to mention that they should ensure the the parts are there). But all of this said, I would still highly recommend them for your sales and service needs. More
Tommy if very fair and a complete pleasure to work with! He even dropped off my new Truck at my job! Freeman is very fair and transparent and I'll utilize them next time also. He even dropped off my new Truck at my job! Freeman is very fair and transparent and I'll utilize them next time also. More
A bit of a hiccup with the initial process however Nate the financing manager quickly took action to resolve the issue in a very prompt manner . I truly appreciate Nate stepping in to make things right and the financing manager quickly took action to resolve the issue in a very prompt manner . I truly appreciate Nate stepping in to make things right and ensure the end result was another satisfied customer. More



